Dog Lovers

Again I’m writing because of bad service. Attitude is so bad. The manager is no nice or polite. I wrote another review but it was rejected

Like some others, I rescued a dog (Golden Dox) a few months after my beloved Lab transitioned. This was the second groomer that I tried, even though I liked the first one on Western (close to the animal shelter) parking is very bad in that area, and I didn’t feel safe parking around the corner and walking back to Western… to many stray Pit Bulls wandering in the area.
Even though my son told me about a place in Culver City, it seemed that parking was going to be an issue there as well, so I remember passing Dog Lovers on Crenshaw and decided to give them a try. Parking was great!
The place smelled clean and the woman in the front was very courteous and made me and my dog feel welcome. Because «my baby» is part Golden Retriever, he has curly hair… but when I picked him up, all the «curl» was gone. I wasn’t expecting such a drastic change, to be honest, it took me a few minutes to recognize him… It’s a good thing he recognized me — LOL.
Although the cut cost more than I thought it would, I am satisfied. When I asked the woman at the counter about an area on my dog where he was scratching, she gave me some green gel to put on the «hot spot». It cleared up pretty quickly.
I can’t remember the cost including the tip. so I won’t quote a price, but even though pricier than what I’d paid in the past — I will be a returning customer. After all good work does have a price.

This was our first time and I was very impressed. They
opened before hours, because «I had customers». Staff was very friendly and professional. My dog was finished when they said he would be. We shall return to our local, small business, groomer

Service is terrible. Took my baby here to get her monthly grooming. The man in the front is extremely rude. I am big on supporting small businesses in the urban community so I looked passed it and continued to give them a second chance. First her haircut was extremely uneven. Second this is the second time I have taken her there for the works and a flea dip and she has come home extremely bitten up by fleas. Will no longer be giving them my business. As an FYI the Petco on Sepulveda and Jefferson is great. My baby loves the staff and I am so happy and comfortable leaving her there. The extra money and longer drive are well worth it.

Just moved into Baldwin Hills area and thought I“d give this local business a try. I was very sceptical but I went there anyway. I’m sorry I did not read the reviews before taking my dog there. My dog had the worst haircut and came home limping/​bleeding because they said, her nail came out. I felt like my dog was abused and it bothered me that she was in pain. Absolutely discusted with this place! I will never go back to this place again. **WARNING**

First time i brought my dog it was ok there was a lady at reservation she was nice and plight the cut was alright. I was alert when my dog didn’t want to go thru the door and the guy at the front desk was rude and sarcastic I did the mistake of leaving him there. I was not satisfied idk personally never again. It’s sad cause they have such a catchy name for their buissness.

First time I took my Dog she came
Back with a perfect cut. Second time I asked them to not cut my dogs pony tail, and they did and also cut my Dog to close in several area leaving her red and bleeding. After speaking to the female owner I was told this happens all the time and was given a gel to apply to my dog. So me wanting to support my community took my dog back a 3^rd time with the specific instruction on how I wanted my dog cut, again they disregarded everything I said! I will never come back again.

BEWARE!!! BEWARE!!! If you love your dog do NOT use this groomer. I took my dog here for grooming and specifically asked that my dog NOT be shaved. They shaved my dog and gave him a «santi– cut» — which I also had not requested. This «santi-​cut» involved shaving my dogs underbelly. After I got my dog home, I noticed that he was resisting my attempts to pick him up and that’s when I examined him and saw his underbelly. They had CUT my dog in several places!!! I returned with my dog and voiced my complaints to the owner. She looked at the cuts and tried to convince me that the cuts were from my dog scratching after having been shaved. I pointed out that the marks on my dogs underbelly were clearly cuts not scratches. Moreover, I had specified that he not be shaved. She offered no apology for the shaving and the cuts that were staring her in the face. When it was clear that I wasn’t going to be convinced that this was a natural consequence of grooming, she offered me a discount on a future grooming. Huh?!! As if I would ever take my dog back to these butchers!!! As an aside, I couldn’t help but notice that the woman who groomed my dog exited the reception area when she saw me return and watched from behind a partially opened door as I spoke with the owner. Guilt was written all over her face. I can only imagine how she handled my dog during the «grooming» process. I took my dog to a vet right after I left Dog Lovers and the nurse confirmed that the cuts appeared to have been caused by a razor. No surprise. Dog Lovers? I beg to differ.

My elderly indoor cat somehow got fleas, which infested our whole house. While we treated the house, I put the cat outside, planning to treat her the following weekend. After a few days of being outside, my cat was not herself — skinny, not much energy, etc. I thought I might have to euthanize her. I found Dog Lovers via online search. They said they could do a flea bath if I brought the cat in before noon. When I got there late at 1:30 they told me I’d need to come back the following day. I asked them about the euthenasia issue and started to cry. I think they felt sorry for me and agreed to do the flea bath. They also gave me some tips for getting rid of the fleas. The flea bath was done in an hour and my cat was happy and like a new woman. I found the staff to be professional and compassionate. I’d come here again.

I have read the listed reviews and sadly I must say that I agree with those who will not be returning. I will not be returning to Dog Lovers nor will I refer anyone I know. I can relate to a lot of the issues that have been stated, but the deal breaker was the rudeness of the owner, he was nasty and arguing regarding a discount. He was loud insulting with the lobby full of customer.
The clerk called me to apologies for his behavior, but when I picked up my dog, he did not, and he refuse to the apply the discount, because I had already paid, and he will do it on the next visit. Really!
I AM DONE WITH DOG LOVERS.

I posted a good review a few years back because I had a great experience with Dog Lover’s, however the last two grooming experiences have been very disappointing. I took two of my elderly cocker spaniels (ages 14 & 13) in for their anuual summer trim. I went on a Thursday because they have a $ 5 off coupon on their website.
The positives are:
–They open on time
–My dogs were done in less than 3 hours.
The negatives are:
— Very unfriendly staff
— They do not put bows or bandanas on the dogs like other groomers do
— The cuts were subpar to say the least
— They nicked both my dog on several places and my older girl was still bleeding when they brought her out to me. They cut her quick and the lady proceeded to tell me that it was my fault because I do not cut her nails often enough.
— They never apologized for hurting my dogs and even worse they didn’t tell me. I saw all the nicks once I got home.
Needless to say, I will NEVER take my dogs to Dog Lovers ever again! Its super close to my house and I can conveniently drop off and pick my dogs with ease, however the mistreatment and disregard they show for pets and owners is inexcusable.
I am currently looking for new groomer.

Its not toooooo bad as far as the cut… Butttttt my dog came home with fleas… All bad

Be very careful! i brought my puppy in for bath and trim and when I got him home, I saw multiple cuts and burns. (On his head, chest, leg, butt and even a nick on a nipple) it looks as if a new groomer worked on him or a rush job was done. So I went in to show management, I was told that my dog did this to himself! Really?!? There is NO way that he could scratch his chest! And the wound on his head? Looks like a clipper burn to me. Accidents happen, i know this. but instead of management acknowledging an accident and moving forward, I was given a cream and a gel in little containers and told to apply it 2 times a day. WE will not be returning.

Took my puppy love Chalupi for a spa day! He loved it! I got some great resources about other Vets and clinics around my neighborhood.
I am a big supporter of small businesses and I (WE) will be back. The staff was very friendly and knowledgeable.

I took my dog there because I was here from out of town looking for a place to live. LOVED IT!!! Once I moved here I took her back the second time. OMG she had red areas on the top of her head, when I walked in all I heard was my dog crying and when they brought her out she must have urinated on herself in the kennel they had her placed in. I felt sooooo sorry for my baby. When I got home I noticed that they didnt even brush her teeth and I swear that was apart of «THE WORKS».
Well I said I would NEVER take her back there but she needed a cut ASAP and I called to talk to them and the guy that answered the phone was so DAMN rude I was so glad he told me they were booked because the way he was talking to me made me change my mind about even considering this place ever again. There was no apology or anything just «Welp we’re booked» poor customer service! Now I have to find a new Grooming Place for my dog. But I will and all my friends who have dogs will know about this!

I would like to say that I had the same wonderful experience with Dog Lovers that the other reviews did, I can not! I took my 10 week old Cocker Spaniel (China) for a full service grooming and it was a horrible experience for my puppy as well as myself. I thought it may have been too early because the young lady who greeted me was not kind nor was she friendly, later that afternoon my daughter went to pick up China and she received the same cold greeting. My daughter told the staff that she was coming to get China, the groomer who was stationed at the front referred to China as the cry baby and another groomer came out with China. It frightens me to think what happened when she was in the back. Puppies require patience «I WILL NOT RETURN»

I took my dog Shai (Siberian Husky) to this place. My dog went from ashy to classy by the end of the day. My dog felt so confident with its new look. This is as good as it gets in this area of the westside for these prices.

This place is great! I love their service and my little Bella is well taken care of during her visit :)

Took my Yorkie Oliver to Dog Lovers today! Great job, Oliver is not the easiest dog to groom he can be jumpy but he seemed to have had a good experience. The prices are GREAT $ 43 for the works that includes a cut of your choice Petco and Petsmart does not include that! I also got a $ 5 off coupon which made it $ 38. The works includes nails, cut of choice, teeth, flea bath and a few other things (the yucky stuff lol) all standard! Another great thing is we wanted to cut Oliver’s hair shorter and it wasn’t as short as we wanted but it was close to closing time. They cut it more while I was there I also asked if I wanted it shorter than that is there a charge they said I can bring him back free of charge if we wanted it shorter.