Downtown Smile Design – James C Feng, DDS

I am wondering why there so many good reviews? PLEASE ALL READ THIS TO THE END ! this dentist I would never recomend anyone — !!! FIND ANOTHER DENTIST like many here I have fallen for this so called caring maner and thought that he would be able to help with changing a lot of badly done cosmetic dentisrty work — but after a while his real face started to come out– HE SHOWED WHAT HE WAS REALLY LIKE — I have spent a lot of cash in this place because I do not have insurance — and I mean a lot ! there was a lot of work that had to be done and eventually I really regret doing that
I should have looked at the signs that were all there– for example his equipment that is more then 30 years old and the fact that he makes appointments when people come at the same time and he keeps running doing work between people ! its very annoying
The problem started when he supposedly said I had to have a toth removed (I dont belive that it was nessesary !) anyway — from the begining of my treatment there he knew and I told him that I can not take the stuff he NUMBS with very well — it make me sick and my heart starts rushing and I feel unwell — so he already gave me shoots of this stuff for other work hour before — so I am very unconfortable — and asked him to put on a movie so I can take my mind of things — so he gives me another shot of this stuff– novocaine with whatever — and I am dreading it — he knows it ! and after I say to him — I DO NOT WANT TO TAKE ANYMORE SHOTS OF THIS he says to me «well you know — my patients dont usually complain about taking shots — they ask me to numb them to the full «I am not other patients and obviosly I have different reaction to this — and I think he would kiil a patient just to numb them — no matter how they feel — anyway that was not evern the problem — the problem began when he started to do the extraction of my tooth — withing 5 minutes of this process (which was not easy process and I wonder if he has much experience doing that at all — because it felt like it was a student doing this) he has began to feel so nervous and frustrated !!! e said to me that he is frustrated and wants to get it over and done and expressed his anger very clearly ! and asked if I can watch a movie — NO he said I am not going to put on a movie for you because I am so frustrated ! So I sat there feeling him getting very angry with horrible attitude (and dont you tell me it was not true !) I can probably sue him in court for this
I sat there and told him very clearly to calm down and control himself ! he would not listen — eventually he got it out — it was extremely horrible experience !
the next day he wrote me email where he said that he would never hide his frustration and anger from patient because his own feeling are more important ! here is quote from it —
«Just an FYI, I get to be frustrated anytime I feel frustrated even during my work. I’m not going to suppress my emotions to please anyone, including you.»
and I wrote back to him sayng that obvously the medical profession is not for you — DOCTORS CANT SAY AND DO THAT!
anyone wants copy of that email — welcome to ask me i WILL FORWARD IT
I spent so much money at this dental place — it was all cash –and he still owns me money because I needed to finish that work — you know after that I would never want to go into that place again — ever ! and would warn anyone who is planning not to — because it starts nice — he puts on that face of nice guy to lure patiens in — but underneath it all — he is horrible and careles ! — its all an act !
Also during our work — there were some things that I found very suspecious — he would start work on tooth and in the middle he would say –you need gum surgery (gum surgery in this case meant — 5– 10 minutes with laser on gums) and would charge rediculous ammount of 800 $ for just that !

I can’t recommend Dr. Feng enough!
I live in DC and dislodged a crown on a Saturday night before traveling to LA for work the following morning. I called Dr. Feng on his emergency 24-​hour line to ask if he could see me the following afternoon when my flight landed in LA. He completely accommodated my request – and then some! He gave me advice on what to do for the 24 hours prior to meeting him for my mouth and tooth. Then, upon arrival in LA, Dr. Feng took his Sunday afternoon to meet with me and fix my tooth perfectly. What’s more – he was extraordinarily professional and expert in his craft. I was in and out of his office in a matter of minutes. Dr. Feng was patient, friendly, and reassuring. I feel extremely fortunate to have found him and would recommend him to ANYONE in LA looking for a dentist.

Doctor Feng was a total life saver last night. My husband was in horrible pain and we were able to come in at 9pm! Doctor Feng was awesome and performed a partial root canal right there and then. I don’t know what my husband would have done without him!

I called Dr. Feng on a Sunday morning to see if he could get my boyfriend, Joe in last minute. Joe had an abscess on his gums and was in since Friday, but wanted to try to wait out the weekend.
Dr. Feng booked us for an appointment and we were at his office a few hours later. We were quick to get in and get x-​rays of his teeth. Dr. Feng gave a few suggestions of how we can proceed to move forward to fix the problem. He was very genuine and did not push for us to go with the expensive option, just helped my boyfriend pick the best fit for his mouth and budget. My boyfriend had an extraction done the same day and we left the dentist with enough medicine to get us to the pharmacy.
Joe really liked Dr. Feng and was very impressed with his pricing as well. We were expecting a much larger cost considering we have no dental insurance and it was a Sunday emergency appointment. Joe said he will be going back to Dr. Feng for all future dental work (even though it is not very close to our home) because he was so pleased with his services and pricing.
Thank you Dr. Feng!
Kate and Joe

Over the past few weeks, my mouth has been in a bit of pain but being stubborn i thought I would just push through it and take over the counter pain medication and be OK, then… Monday morning my mouth was KILLING me, i had what seemed like a migraine, my sinus are on that side of my face hurt and it was miserable… and AGAIN, I was stubborn about it and waited all day until I just couldn’t stand it.
So it being 9pm on a Monday night I googled «emergency dentist» and found Dr. Feng. My boyfriend gave him a call and talk to him, and next thing i knew we were on our way to his office downtown!
He showed up very quickly, and got me in the chair, took ex rays, and diagnosed the issue. It was a wisdom tooth causing issues and lots of pain. We decide to go with an extraction of the tooth, and i opted for the sedation (laughing gas) to calm my nerves.
the WHOLE process only took an hour and a half to two hours. He gives you a quote before getting started and his prices are very reasonable for being in an on call emergency type of situation!
I am pain free now! and its only been 24 hours since we made the call!!! Thank you so much DR FENG!!! This is a great option for not only emergency dental problems but he also offers regular dental services as well.
here is the website i found for him…

We are so grateful for Dr. Feng’s incredible service and care! Dr. Feng went out of his way for my girlfriend last night when we needed late-​night urgent dental care. She was feeling extreme pain in her molars at 10PM on a Monday and we called Dr. Feng. He immediately answered the phone personally, and told us he could meet us at 10:45PM. He came in with the groceries he was shopping for when he called and was happy to help us even though it was the middle of the night.
He was very welcoming, gave a well-​explained diagnosis and gave insightful recommendations. He left all decisions in our hands and did not push any unnecessary treatments. His price quotes closely matched the prices listed on his site and he significantly reduced the service fee, even though we were there past midnight.
Dr. Feng performed a wisdom tooth extraction on my girlfriend and administered sedation prior to the procedure. Everything was done professionally and with precision. He made sure not to disturb the crown on the tooth next to the extraction and my girlfriend reported no pain during the whole process. Dr. Feng was very friendly, calming and informative during the procedure and made us feel at home in his office.
Dr. Feng is a true professional. I honestly can’t believe he offers this type of service, performing surgeries at the drop of a hat. We are grateful for his care and treatment and would strongly recommend Dr. Feng to anyone needing urgent or routine dental care.

I’m having really bad pain does anyone know how much he charges for root canals and crown. Also price for braces please help

I called a couple of weeks before this past Saturday and made an appointment with Dr Feng himself, to have my wisdom teeth extracted. I spoke to Dr Feng directly. I told him exactly what I was looking to get done — right wisdom teeth extracted — we discussed available dates and procedure, and he even made me email him in detail my insurance details. He said he will write to me to confirm the appointment and also inform me of anything I had to do the night before or bring to the appointment. I duely sent him my insurance details, reminded him of our confirmed appointment for Sat 21 Mar at 8 am… and he acknowledged receipt of my email.
I waited on Wednesday, Thursday and Friday of the week of my appointment, and no news. I called him on Friday evening after work, after not hearing anything from him. I introduced myself and said I have an appointment tom morning at 8am but haven’t heard anything from you. Not only was his tone bad, he didn’t even know he was booked for 8am, he did not know what I was getting done… nothing! I cancelled of cos, I don’t think I can trust someone like that with any surgery!
he emails me after — and it was not a few words (while he was driving) — and apologizes, saying I caught him at a bad time and he was driving, didn’t have access to his diary. that’s fair but 1. whatever the situation, late Friday evening you had no clue who your sat 1^st appointment was and what was to be done 2. it was Friday evening and you had not communicated with me about our sat appointment. regardless of our late Friday chat, you should have emailed me details prior to the surgery 3. you should have informed me, while I was on the phone with you that you were driving and we could have arranged for you to get back to me or I call you later.
I would rather a doctor focus on his trade and do it well, than be fixated on reviews. In your email, you acknowledged that we got on to the wrong footing but you did not once offer to rectify your mistake and my inconvenience, referring me to someone else is hardly the solution on the eve of my scheduled surgery.

VISIT THIS DENTIST!
Okay, now that we have that out of the way, let me take a few moments to tell you about a story of good and evil… of a damsel in distress, a dedicated hero, and an unspeakable terror that rained down pain and suffering.
I was scheduled to visit LA just after Christmas when the pain from a missing filling in my lower right molar became unbearable. Two days before my flight I saw an emergency dentist in TX, who recommended an extraction or root canal, but who could not perform the procedure in the interim. A few days after arriving in LA, the pain was again excruciating – that’s when I found Dr. Feng on-​line. I called around 9 or 10am on a *Saturday.* Dr. Feng agreed to see me at 11am. He was swift, but thorough in getting me into the chair and administering an anesthetic. Likewise, he was exceptionally quick in performing my X-​rays, and diagnosing an infection that spread into my jaw under the tooth – a villain I will now refer to as «The Jerk.» Dr. Feng explained that given my relative youth (I’m 35), he wanted to save «The Jerk» and elected to perform a «pulpotomy» (a sort of root canal). Everything was fine, w/​Dr. Feng even calling me on subsequent days to check up on me. Unfortunately, two days later I developed complications, which were related to my own health problems and not at all with Dr. Feng’s care. After an evening spent at the ER, Dr. Feng saw me the following day. We both agreed that given my health history, and potential for developing more complications, we should extract «The Jerk». Removing a tooth is not the most pleasant experience one can have, but Dr. Feng made it bearable.
Bottom line: Dr. Feng is a hero for our times. He’s knowledgeable, efficient, has a lovely office (w/​a wide array of nice magazines) and takes time to ensure his patients’ satisfaction. So go ahead, make that appointment!

1 word — Amazing! I called this morning around 7:30am. My boyfriend had chipped his tooth last night and we needed he needed his tooth to be reapplied. Dr. Feng was very helpful and informative. His work came out to perfection. I even think my boyfriends tooth looks BETTER than it was before. If you are looking for a dentist, Dr. Feng is the dentist to see! He definitely earned these 5 stars.

GO TO THIS DENTIST!!!
About a year ago I had a dental emergency — an absess under an old root canal that formed and suddenly, on a Saturday, started to hurt like CRAZY and swell up terribly. After unsuccessfully trying to go to a nearby dentist, and even after a trip to the ER, we finally, by EARLY Sunday morning (around 5am) found Dr. Feng’s number. My wife called him at 5:30AM — yes, 5:30AM on a Sunday morning — and by 7AM I was in his dentist chair and being taken care of. We woke him up and he rushed to the office, just for me. Amazing.
Not only is he the only 24÷7÷365 emergency dentist I could find in the Los Angeles area, but he is a FANTASTIC dentist at that. Very professional, nice, and accommodating — doesn’t ever want to do more than necessary (unless you ask for it), and doesn’t want you to spend money you don’t need to. But this is not at the expense of the quality of his work — which is simply phenomenal. He is clearly devoted to his craft.
Dr. Feng is by far the best dentist I’ve been to, and after over a year of visits he completely replaced the offending tooth with an implant and has continued to be my normal go-​to dentist ever since. I don’t trust anyone else with my teeth anymore, he’s that good.
THANK YOU Dr. Feng for being such a selfless and caring dentist and for saving me from tremendous pain and suffering so early on a Sunday!

The doctor was so nice, very professional and took the time to explain the procedure and details and he made me feel comfortable.
The office was clean and a great service. Highly recommended.

I had two of my wisdom teeth removed by Dr. Feng today and I must say he is the most gentle and caring dentist I have ever visited. Within a few minutes of calling the office, I was on the phone with Dr. Feng and he diagnosed my problem. Never before have I had a dentist actually talk to me about my problem and this reassured me of his capabilities. All my life I have had horrific associations with going to the dentist but one visit with Dr. Feng has completely erased these fears.
I genuinely felt as though he had my health in mind, which is really amazing because every dentist I’ve been to up till now has had the demeanor of a car mechanic. With Dr. Feng you truly feel certain that he will do a great job and that he will do it very carefully.
I actually live in Visalia (near Fresno) and had to drive about 3 hours for my appointment. The reason why I would only trust Dr. Feng with this procedure is very simple: my wisdom tooth had curved roots which were very close to the nerve. I was prepared for complications and even possible nerve damage but I was truly impressed with Dr. Feng’s abilities. He took his time and was very gentle, there was almost no soreness or bleeding afterwards. I honestly believe if I had gone to a dentist in Visalia there would’ve been some screaming and agony involved. The techniques he used were impressive in that he removed a highly complicated wisdom tooth without any severe pain or danger to the nerve.
With Dr. Feng you will feel much more at ease and comfortable than you normally would at a dentist’s office. He is a truly caring and gentle person and will do the best possible job that he can for each of his patients. I will definitely be returning to him
for any serious dental work I might need in the future. I’ve never had such a painless and comfortable experience at the dentist before and I truly recommend him for any dental work you might need.

Here’s what you’re getting with Dr. Feng:
A dentist who is personable and hospitable. He listened to my concerns, made sure I was comfortable and explained (in detail) the procedure and pricing.
A dentist who has emergency room experience. If you’re in extreme pain and reading reviews (like I was a few weeks ago) — call him! I called at 2am and he was able to meet me at his office by 3!
A dentist who works efficiently and painlessly. I’ve never had a more pleasurable dentist experience in my life! My first visit was an emergency service (pulpectomy on a molar) and then I had a scheduled root canal with him the following week. Both were totally painless.
Note:
+ He is cash only for emergency services
+ The parking garage and the office building are well lit, so even if you’re there early/​late — it’s safe.
For the people who are in pain and googling right now (I feel, well, felt your pain!): emergency dentist in Los Angeles, ²⁴⁄₇ dentist in Los Angeles

Seriously, I can’t believe I just recently discovered Dr. Feng. He is AWESOME. Not only is he smart and an amazing dentist (can’t even feel front of the mouth shots!), he’s super humble and down to earth.
I feel like I could go have drinks with him or something. He’s the only dentist I’ve ever really felt comfortable talking to… about all of my mouth problems. And trust me, I’ve had a lot of problems… from crowns, failed root canals, gum surgery… I’m a mess.
He’s also the only dentist I’ve seen who answers the phone at the front desk and gives people really good directions on how to get to his office and park (downtown can be kind of confusing). Also, I love that his office shuns the god awful fluorescent lighting that usually come with dentist offices. It’s a nice, relaxing environment and I feel really comfortable.
I almost don’t want to Unilocal Dr. Feng because I don’t want his office to get too busy… but he is really a great dentist who deserves as much business as possible.
I would also like to add that I’m not even done with my dental work at his office yet, but I had to Unilocal him because he is that good.

We discovered Dr. Feng during a desperate internet search late one night. My BF was having severe pain in his jaw, which had worsened over a couple days. The emergency visit was not cheap (about $ 700), but the service we received was outstanding. It was actually a very serious jaw infection and needed to be treated right away. Dr. Feng followed up the next day to see how my BF was doing, and made space in his schedule for us to see him for another emergency visit just a couple days later (tooth pain is no joke!).
Thankfully, about a week after the first visit, the infection cleared up and we were able to do the root canal. All told, we visited the office 3 times.
Dr. Feng is very thoughtful and caring, and he truly wants to do good work and help his patients. He went out of his way to meet with us and took calls from my BF late at night. He followed up with us to see how he was doing and was genuinely happy when my BF was feeling better. He patiently explained everything that was going on in my BF’s mouth in language we could understand. He answered all my insane questions (I like to know EVERYTHING). He also detailed all our options for the other issues going on in his mouth (it’s going to be an expensive grill!).
I truly appreciate his work and trust his expertise. Also, his attitude and personality is very humble, positive, and non-​judgemental. It’s very refreshing. It’s so difficult to find a good dentist and I am really happy we found Dr. Feng, even if my BF had to go through a couple nights of hellish pain to get here!
A couple of notes: the office is located in the World Trade Center downtown. It would be helpful to map your route if you’re not familiar with downtown as some streets are one way. Parking is expensive in the building but you have no choice, really. Usually it was $ 8.00 flat for us as we went very late at night, or early in the day. If it’s not an emergency visit, the Dr will validate for $ 3.50, but you still have to pay the difference.

My hubby chipped his tooth on Sunday. Went to work completely humiliated. Needed it fixed, ASAP. Called in a few dental places, but no one was available for same day appointments. Finally touched base with Dr. Feng. He was able to take him on the spot! Performed the most amazing bonding ever! No pain. Was able to eat immediately after. Can’t even tell he chipped it. We have found a new dentist…

One word about my experience with Dr. Feng — amazing!
I had a tooth ache that started about two weeks ago that I was able to keep under control with clove oil and ib profen. The pain subdued over the next week and thought it had went away for good. Well yesterday, the pain came back and was unbearable! I was in tears form how much agony I was going through. I tried using my clove oil and ib profen routine and nothing was working! My boyfriend suggested I keep cold water on it consistently. That seemed to be the only thing that helped but I was drinking water every 5 seconds!
I gave Dr. Feng a call around 9:30pm Sunday evening and explained to him everything I was going through. He was very throughout on the phone with me and just talking to him reassured me everything was going to be alright. He quoted me for a partial root canal as well as a possible extraction. Prices are fair in comparison to other dentists. He allowed me to think over if seeing him would be the right thing for me and told me to give him a call later that evening for an emergency visit or to call the next morning for an appointment that day. I thought things through and decided to wait until the next morning.. .
In hopes of getting me through the night, I got a hold of some Vicodin which I was sure would do the trick! After two nothing seemed to let up! I was up all night every ten minutes swishing cold water around in the mouth. It was the WORST night of my life.: (
From not sleeping all night and in excruciating pain, I called Dr. Feng the next day and I set up an appointment and they were able to see me within the hour! When I arrived at the office, the ambiance was great! Relaxing, meditative and reassuring! Exactly what I needed. I was greeted by a cute receptionist/​dental assistant who was very helpful. I met Dr. Feng and he remembered who I was from our phone conversation. At this point, from all the pain I was in, I wanted the tooth extracted. Dr. Feng gave me alternate suggestions in hopes of saving my tooth. I wound up gong with a root injection for relieve the pain and a temporary filling. Financially, this is what I was looking for. Total cost $ 460.00.
The procedure was quick and painless! I have never been happier with a dental procedure in my life. Dr. Feng is honest, understanding, charismatic and professional. I’m recommending all of my friends go to him! You guys are the best! Thank you Dr. Feng!

Pros:
–Skilled, knowledgeable dentist
–professional and cordial when you meet him
–likes to get straight to the point & perform procedures promptly
–Good for emergency teeth problems
Cons:
–I was misinformed about a procedure that I was given; he made it sound critical, but I discovered later that it was unnecessary.
Summary of my experience on 11÷13÷12:
I had one sensitive tooth that I was worried about because I had just gotten braces & thought it might have been a cavity that I hadn’t gotten filled prior to getting braces. Luckily, It wasn’t.
Instead, the dentist said my teeth were hurting because they weren’t properly aligned, so I need an occlusal adjustment. An occlusal adjustment is basically when they grind down your teeth so your bite is more comfortable. It’s intended for people who are experiencing bite problems.
He made it sound like it was an emergency by saying I may eventually need a root canal if I did not get this procedure done right away and offered to perform the procedures that same day. When I brought up the possibility that my tooth could have been hurting because of my braces, he turned down that notion.
I moved my appointment several days later since I didn’t have time to do it right away. My teeth felt better and stopped hurting by the time of my 2^nd appointment even though I had not done anything except try to be more conscious of what I ate — when I brought this up, he overlooked what I said and rejected any possibility that this procedure was not required.
I got the procedure done, and later found out this procedure was unnecessary. My roommate in graduate dental school and her university professors said I shouldn’t be getting one since I just got braces and my teeth are going to be moving, so that’s going to change my bite and render the procedure useless.
*Updated on 6÷17÷13:
I discussed this with my orthodontist recently, who said he understood where the dentist is coming from since dentists try to alleviate any pain experienced by the patient, but also agreed that it was not necessary since my teeth are going to be moving anyway with my braces.
However, I would like to mention that Dr. James Feng showed a high level of professionalism by calling me afterwards to discuss my Unilocal review a few months ago. In addition to that, he also sent an honest and genuine letter about one week ago explaining his position, which caught me by surprise. He still firmly believes the procedure was imperative, and while I do believe he is a capable professional, I still do not agree with his view regarding the necessity of this procedure. So for me personally, I would not go to this dentist again.
Despite the fact that he is not the right dentist for me, I still do think that others may find him to be a good fit for them. As a result, I gave him what I thought was accurate based on Unilocal’s description of 3-​stars, which is «A-​OK».

Dr. Feng is the real deal. Let me say that first. As all reviews say, Dr. Feng knows what he is doing. But why a three star? I’ll get straight to the point:
Went to Dr. Feng because I was having bite issues which my regular dentist seemed to be unable to fix. Dr. Feng talked to me about what the problem could be and took my insurance. He then fixed the problem in about 10 minutes.
All this sounds great right???
Dr. Feng comes back in the room and apologizes for NOT telling me the 10-​minute procedure wasn’t covered by insurance. I say: «whoa, Doctor. you pulled the old– switcheroo on me!» Not to mention, the 10-​minute procedure was a COUPLE HUNDRED $$$$.
Wow Dr., If you would have told me from the start that this is not a procedure covered under PPO insurance plans, I would probably had thought twice. That would be FAIR, wouldn’t it?
Now, I am thankful that the good Dr. was able to help me out. In fact, he IS very knowledgable, but I feel he SUCKERED me, and for that, his great work falls to the wayside. It is in my opinion that he probably breached some code of dentist professionalism for that one, given that he has been in practice for a number of years and should KNOW what procedures may be covered and which definitely are NOT.
A couple more things:
If you don’t have a PPO (DHMO) think twice! Second — If you do have a PPO, and even a GOOD one (like I do), you may want to look around as Dr. Feng is considered a «Premier» dentist on most plans. This means that even if he doesn’t «forget» to tell you whether your procedure is covered, your wonderful PPO may only cover a very «small» portion of this «premier» dentist’s services.
So 3-​stars for the bonehead move. But +1 because he is in fact a very skilled dentist.
RGIII