East Los Angeles Family Dentistry

One of my friends recommend this place. I went in for a regular cleaning and check up. Office staff is very friendly and the dentist is amazing! Hands down one of the best dental offices I’ve been too!

I’ve had ok experiences. Been going here for a long while. Receptionist and staff are nice. So that’s for the 3 stars. Sometimes wait can be long. Dr. Guerrero is good.
I just recently went for wisdom teeth removal. The procedure was not explained in great detail and didn’t feel at ease. I was extremely nervous. I felt very uncomfortable that the surgeon (female) thought it was funny I was getting an anxiety attack. During the procedure, some mechanical problems happened with equipment so that made me feel worse… Right when I was done, I was given some extra gauze and told they were finished. Not much explanation except for some basics on what not to do. My recovery was slow. I went back to check up and was seen by another dentist. VERY rude! I was in shock he was making me feel dumb at the fact that I would of healed quicker if I had them removed when I was younger. His sarcasm is not welcomed with me.
I don’t think I will be going back soon. Thinking of switching over to get another opinion with orthodontist as well. Wasn’t too pleased. (FYI, they do not put you to sleep here if you have oral surgery. Not an option)

I used to go to this dental office and it was super convient. They denied my daughter her braces which she really needed and I haven’t been back since 2012, I had to speak to the office manager Monica Vega several time before she put in the paper work to start the approval process through my insurance, she just kept on trying to convince me to get a credit card or pay in cash, the amount she estimated was around 4,000 and more when necessary. When I finally got the letter from my insurance it said that the person who sent in the paper work failed to send any x-​rays and other paper work needed when applying, so of course they denied the application. All along she just kept saying their is no use sending in that paper work because your daughter is going to be denied and she was right but only because she sabotaged the paper work on purpose. All this office manager does is push the patients to pay in cash or get a credit card so please beware, frankly that is all she is there for. And yes they do take a long time to see you. Their is a happy ending to this story my daughter finally got her braces about 1 year ago and she couldn’t be happier. Btw she didn’t get them at this dental office. The one good thing I could say is that they have excellent dentists.

I just got home from this place. It was horrible. Really small parking lot. Rare to find any parking. I waited about 1hr and 30mins to take me in and take x-​rays. I thought I was going to get the clean up right after the X-​rays but no. I had to wait 30 more minutes just so the doctor could tell me if I had any cavities. Then I waited another hour but nobody came. I’m really impatient so I just left and I saw a lot of people still waiting. Everybody looked bored. People that came right before me were still waiting and were also getting impatient. Didn’t get a chance to get any service because they take forever. If you have time to waist then this place is for you.

Worst place ever! I made an appointment to be seen at 10am for a check –up and cleaning. Knowing that it was my first time there I decided to get there one hour before my appointment so I can do paperwork etc. It was pointless! I was not seen till 11:56am. They did the x-​rays then put me in a room. I thought finally they would see me. I WAS WRONG! I had to get a second round of X-​rays because the ones they took before were useless. So I had to wait about one more hour. Around 12:44 the doc. finally starts working on me I had some cavities that needed filling and I decided to go for the cosmetic white filings which were about $ 100 each. The doc finally finishes the fillings and tells me to go rinse out in the restroom. I rinse and go back to the room thinking he was gonna now do what I ORIGINALLY went there for, which was a cleaning. Well I was wrong again! They told me I was done. By now I had lost my patience and started to get a bit more aggressive with my tone of voice. I told them I was not leaving till they did my cleaning. Then they told me the doc was going on lunch and I would have to wait some more. ARE YOU F**king kidding me? By now it was almost 2pm. I demanded that they did the cleaning I had just paid $ 400 for fillings and I was not leaving or waiting any longer. They finally got an assistant to do the cleaning all half ass. She was in such a hurry she was hurting me and I had never bled so much in a cleaning before. Don’t wast you time here unless you have 5+ hrs. to waste on waiting.