Ebenezer Beverly Hills Surgical Center

Called to inquire about a certain skin treatment and spoke to a woman named JIn. I have a feeling she was a consultant, judging by her voice. Maybe because I was not knowledgeable and maybe asking the wrong questions or maybe it was my floundering Korean? But she changed her voice and decided to call me «honey.» Condescending. Unprofessional.
She said,“Honey, you need to come in. I can’t go over everything.“
All I asked was the prices and types of packages. So I told her I wanted to get some info before I set up an actual appointment. Does anyone just set up appointments w/​o asking some questions first?
Anyways, she cut me off w/​«Honey, honey? Honey, I can’t talk right now. I have a customer. Why don’t you leave me your number?»
Distasteful and plain rude. Btw, Jin sweetie, don’t «honey» people you never met.
Sorry, Ebenezer. I see you advertising a lot, but why not put the effort into customer relations.
And reading the other reviews here, I am glad I didn’t waste my time to schedule an appointment w/​Jin. If they feel they can’t spare a minute to answer basic questions over the phone, imagine the kind of service here.

There is no any loyalty, first they could not decide how many injections I need, second they decide I do not need botox I need another treatment (the reason was I only needed 8 shots of injections which is nothing for them as a value). They just drag me all over the place and they argue each other in front of me. I had a couple more issue with them, when I decided to cancel botox they said ok for everything. That was the last time, never ever go there again!!!

I had my eyelids done here. The doctor didnt tell me anything about the surgery and i thought he would go with the traditional method of cut and sew. No. He put a few stitches under my eyelid and said i was done… Took less than an hour. Low and behold one eye went back to normal within 6 months and the other 6 months after that. I called and tried to ask why this happened and she said my natural line overpowered the artificial one. Wtf? They offered to redo it but id have to pay full price. Come to find out that the method he did only lasts up to a year or two. Do not come here to have anything done. The staff doesn’t know what they’re doing and all patients are the same person to them. Once you walk out the door, if you have questions later, good luck with them finding your file.

Would definitely not recommend… I recently came here for treatment and was faced with rude, disrespectful, and unprofessional service. For treatment, none of the procedures done had any effect. My skin’s condition did not improve. The so-called“doctors” at Ebenezer are not capable of performing the Skin Treatment. I was told that I would be shown a «before and after» photo to see the results of the procedure. But the «after» image was photoshopped. The cost was not cheap. Please don’t waste your time and money in here. The manager Jin (Jenny)was so RUDE with the full of lies and deception. I REALLY NOT RECOMMEND THIS PLACE. DON’T WASTE YOUR MIND AND ENERGE!!!

As I know, Ebenezer is representative of plastic surgery center in LA. That is why I chose here. I came here for a consult and realized that there is a lot of Chinese who like Korean. I think they believe that Korea is best equipped with plastic surgery skills. I believe that it is correct.
We can get everything from language translations, all the information for the plastic surgery and the facial & body treatments when you have consultation.
The people who are working there, I found to be extremely kind and generous. They were not just a business relationship.:) I just had a consultation and did nothing but they did not push me to do something!

I came here for a consult several years ago and I’m going to summarize my experience briefly in three words: Unprofessional, Non-​certified, Rude
I would avoid this place at all cost. Your body (or face) shouldn’t be tampered with by non-​certified PS’s who have no idea what they’re doing. Stop looking for a cheap clinic that may save you a few bucks but ultimately result in you getting disastrous results.

I had been suffering for acne almost a decade, been lots of different clinics. It did work at a first time, but always came back. Spent almost 10k and frustrated. My friend recommend this place, I flew to LA for a last chance. And after receiving one month of treatment (some kind of laser treatment and needling+skin care) it did work. I am not saying it was a magic wand gives me a dramatic change, but I could see the difference. Since its only been a month now, Ill update soon.

Actually I want give 0 star. i have been there many times before. Even I made appointment I still have to wait half hour more. I made an appointment yesterday then after I was here today I still have to wait 30 mins for the nerse come to work.(it s lunch time actuallty) after she came I was told have to wait the stuff I need for other 30 mins. i DO made appointment for today. if they r not ready why make me come?? then after 1 hour waiting nothings come. can u image waiting 1 hour more for nothing? they said will b ready soon but I don’t want waste an other hour. and the worst is no air conditioning here. the LA is over 100. Thanks them for giving me free sauna in the room. I will NEVER EVER go there.

place is a complete scam. A friend of mine came here for the microneedle therapy treatment. They pressured her to do more treatments that she wanted. And it was NOT cheap.
Now 6 months later she is losing hair faster than ever and has occasional bleeding on the scalp from dry skin.
Not only did Ebenezer give false promises, they made her situation worse.
DO NOT COME HERE. THEY WILL ONLY MAKE YOUR CONDITION WORSE.
entire set-​up is a scam designed to take away your promise and prey on innocent individuals desperate to improve their appearance.

Role #1: DO NOT COME HERE EVER!
Role #2: DO NOT COME HERE EVER! EVER! EVER!
This place is wrong from every aspect.
The product is not as good as they say;
The surgeons will push you to do a lot of extra services you dont need and charge you a shxxxt load of extra money!
Folks, I beg you to save your money and do yourself a favor NEVER EVER COME HERE PLZ!

有中国的工作人员还不错。
至少能帮忙翻译。
服务还行。
Service is ok. But I like the girl who gave me the laser treatment.

Had been there for 5 times. So far so good. But I wish they could give me some discount. they recommend some other things to me.
Does anybody know if they do surgery well??? Cuz my friend told me Korean surgery center could be the best in LA. Maybe I should try, but I’m not sure~~who can tell me if they r good at nose plastic surgery???~~~
PS: Korean language is really sweet~~

Worse experience ever!!! Pushy And Do Not Service You After The Surgery. Will not recommend to anyone. The worst around

Laser mole removal works. I was told by 3 surgeons that the 2 moles above my mouth were inoperable, that I should just live with it, and I believed them. In my 40’s, these moles started to grow, and I just figured they’d be even tougher to cut out. My mom and I went to Ebenezer to get rid of some sun damage (I grew up in Hawaii and love being in the sun). There happened to be a discount going on and it was like half the price as usual. I think my package was like $ 1200 and included treatments once per week for the next 6 months, plus I got some Botox (I got that every year for the past 3 years and I love it).
We have been going to Ebenezer once a week for the last few months, and already I am very happy with the results. I’m getting Sellas (hurts but works, take an ice pack home with you), Q-​ni (doesn’t hurt that much), Thermage on my eyelids (takes a while to see results — I am not there yet), and mole removal.
I am so amazed that they were able to zap my moles. No surgery! I had numbing cream but the 2 large moles needed a painkiller injection. I am a big baby and hate needles but I hated my moles even more. The technician (Grace) zapped them and 2 weeks later (which is today that I write this review) the moles are smooth, almost like they were never there, and I was inspired to give them a deserved thumbs up.
I read the other 2 reviews and their negative experience was not mine. I am really happy with the ladies there, and I will continue to go there in the years to come — probably every 2 years. You will love the after care — awesome massages (that young lady is super strong and skilled). Jenny the manager was very direct, knew what she was talking about, and she stayed on top of our treatment schedule as if she memorized it — which is cool because at a different firm, they totally screwed that up.
I feel that these ladies really care about their work, they treat us very well, and I am so happy with the results. My face looks so much better. I’ll still go out in the sun and be outdoorsy, but I’ll keep going back to get the damage removed.

The manager named Jenny is not a doctor but she act like a doctor. She is manipulating people with sales tactic.
I wish I can do the 0 star for this business. She is shamful to be call Korean.

I came here for a consultation for acne laser treatment on 04÷30÷13, Jenny who is the Senior Manager Representative, tried to sell a package deal which cost around $ 2100. She wanted me to deposit $ 1,050 up front. I told her that i needed to think it through. She wouldn’t take no for an answer also tried various sales tactics but didn’t work. Jenny started giving me dirty looks and making me feel uncomfortable by speaking Korean with her other staff and laughing. I know they where talking alot of shit but whatever. I’m glad i saw Nari, comment on Unilocal,I totally understand where she’s coming from. I can relate with her opinions about this atmosphere, sounds like a scam artist to me. If I can rate my overall experience here, I would give it a negative. People stay away from this place.

i came to ebenezer cuz i heard they are good for laser and botox.
the counseller was very kind and she explained everything in detail.
after that i decided to get 3D lifting and botox. it took only 3 sessions to be done.
i did last session lastweek and love it! i can see that my face is lifted up!
i feel so happy everyday~ and im planning to get another laser treatment .
and i can trust what they do!

I used to have severe acne and acne scar for many years. I’ve tried a lot of things to get a handle on my breakouts but I couldn’t get rid of the problem for the life of me. As you know, it is very stressful dealing with acne and acne scars everyday.
So I came to Ebenezer Beverly Hills Surgical Center because I heard they are the best in the K-​town. They are really the best. Receptionists were very kind and I could feel comfort there. After counseling, I decided to take Micro-​needle and Sellas fractional laser for 5 times each.
My experience with Grace: She is very nice, knowledgeable and she always fully explains about procedure to me. In fact, her tips and recommendations have helped keep my skin looking fantastic weeks.
My skin had improved at least by 70% with only 2 sessions (2 sellas (including 2 aftercares) and 2 microneedle treatments). After finishing 5 sessions, acne is now no longer a problem for me (took me 5 months to finish it). No giant stress pimples, no mini hormonal pimple picnics, no angry black heads. near to nothing. Of course, acne scar is not much noticeable. Now, it has been three months since last treatment. During treatments, your skin will get sensitive and it is very normal due to new face skin have come up.
My recommendation is to buy GF serum (Growth factor serum). Applying this product helped me a lot!!! You can really feel new skins are growing faster in a day.
I trust doctors and nurses in Ebenezer, so I referred my friends to them. I refer them only because I know that they are in good hands.

Although Ebenezer has been around for more than decade, I’m not very surprised there aren’t many reviews on it. Most of the patrons are middle aged Koreans who probably don’t even know how to turn on a computer. They came in for various sessions: Botox, liposuction, mole removal, laser, etc.
I’ve always had acne since I could remember, but it was only the occasional pimple here and pimple there. When I moved to downtown LA, my skin broke out like I’ve never experienced. (Might be from the pollution.) Painful cystic acne and whiteheads decorated my face like a constellation, which took a heavy toll on my self-​esteem. There were days where I would refuse to go class or meet with friends because I felt so hideous. I can’t even count how many times I’ve cried myself to sleep…
After setting an appointment with Ebenezer, my mom and I went into the manager’s office (Jenny) and she hastily evaluated my skin and immediately offered us an acne package deal. (I thought it was shady that she was the one evaluating my skin when she isn’t even medically licensed. She’s just a business manager.) I wanted to think it over again, especially when she talked about their unconventional methods for acne treatment. But Jenny, who’s pushy as hell, gave us an extremely small time frame until the prices would increase (which is a load of bull because the prices remained exactly the same even months later). On top of that, she guaranteed that my skin would improve at least by 80%, if not more.
One tactic she’ll use to «get» you is that she will show you before/​after pictures of all her clients. (Side note: She took my «before» pictures but never asked for «after» pictures once I finished the entire process. Why am I not surprised?) Another tactic is that she’ll boast about how she has never had a patient who left unsatisfied.
Although I saw right through their marketing tactics from the very beginning, I rationalized that Koreans are the best at plastic surgery, so they would most likely be able to fix my acne issues, right? Boy, was I wrong.
This center is known to be extremely pricey. Don’t be alarmed, but the package deal cost a total of $ 2,100.
TREATMENTS I’VE RECEIVED
1. Microneedle Therapy — Basically, tiny needles penetrate the skin surface stimulates the skin to produce collagen naturally. THIS PROCESS HURTS LIKE HELL. My roommate was shocked and thought my face was burned. The redness goes away in 1 – 2 days. I do believe this method works, but it has very subtle changes. Definitely nothing drastic.
2. Sellas fractional laser — This is another skin resurfacing procedure using laser energy microbeams. ALSO HURTS LIKE HELL. Unlike microneedling, the laser treatment leaves no noticeable red mark on your face. I noticed that my face felt extra smooth with laser, but it became easily parched and dry.
3. Cuni — I have no idea what this is, and I couldn’t find more information on it online, but it’s for laser aftercare. Felt like a less intense version of sellas.
4. Microdermabrasion — Doesn’t hurt at all (feels like a tiny vacuum on your face). It exfoliates your face, but doesn’t make a major difference in terms of acne.
5. Facials (extraction) — They steam your face to open pores, and begin extracting every clogged pore. HURTS A LOT. This is the best out of the 5 types of treatments I’ve received, and showed best results afterwards. Yes, you will come out of the treatment looking like you’re a smallpox patient, but this will last 2 – 3 days, and results will appear soon after.
I got these treatment sessions done every 2 – 3 weeks (it’s essential for sessions to be spread out because of recovery time). Four months later, my skin has improved by 30% but NOWHERE near perfect. My skin became extremely sensitive, more than it was before.
I was very hesitant to post this review, especially because this is a very sensitive topic for me. The only reason why I’m posting this is to help those of you suffering through acne as well. My heart reaches out to you, and my hope is for you to make a more informed decision about entering Ebenezer treatments.
UPDATE: If I were to make recommendations to my sister or best friends, I would tell them to instead go to a good dermatologist (one or two visits is enough) and have monthly visits to an experienced esthetician (facialist) whose expertise is in acne. This will produce far better results at the fraction of the cost that Ebenezer charges.