Eden Motor

Had the most frustrating experience here today. I waited 3 ½ hours for burned out light bulbs to be changed. After repeatedly checking on the sloooow progress, they told me that I needed to go buy a new headlight elsewhere and then come back to have them install it. To top it off, the man «working» at the front desk moved slower than a sloth, had no clue how to process a fleet vehicle (despite detailed instructions), didn’t have any knowledge of an invoice or common billing costs, and lacked problem solving skills. I litterally did his job for him to connect my fleet company and Eden Motors. I completed the transaction and got them what they needed. An hour after I left, the man at the front desk called me to have me deposit money in Wilshire Bank. Huh? I again had to give him step by step instructions to complete the payment. Seriously? I have come here several times in the past for basic maintenance and had great service but times have definitely changed! NEVER coming back!

Got engine oil changed and had to wait over two hours so I asked for service by cleaning my air filter, one month later I realized the valve wasn’t securely closed which caused my air condenser to leak and fan jacked up. Spent 700 with the engine oil to fix everything.

Used to come here a lot but the very knowledgeable guys left… think they had significant turnovers. the place became quite empty, the only technician there on a Saturday morning did not have the expertise we needed to help us so we had to go elsewhere.

I wanted to give a zero star but that wasn’t an option. I had them do my oil changes but once, I had them change my brake pads. The next day, when I was driving home, my right wheel locked. Turned out that the wheel was about to fall off. I had AAA tow my car to their place. The mechanic forgot to screw the brake pad back onto the wheel and that’s why my wheel locked. And they didn’t replace the lock with the right nut. They used some cheap imitation nut rather than the original factory part. To add insult to injury, my brake pads only lasted a year. I suspect they never even changed those pads though they charged me $ 115 per pad. When I had the car towed, they never offered me a ride home. I had to bus it home and they never reimbursed me. I never went back to them again after that incident.

so cool
thanks manager

Drove home (5 min away from the shop) after having my brakes examined. Not much longer afterwards I went to move my car across the street and the wheel came off as I was driving… Someone is clearly incompetent. I do NOT recommend this place.

Honda 2007 civic. Came in here due to severe car rattling and few other problems. This place fixed my car and sounds brand new now! Honest business. I recommend car services here. Also, I was referred by mouth and my friend has had 2 cars here, which they are satisfied with!!! They said the same thing regarding service here. Honest!!!

What a JOKE it is that I should have to give this sad excuse for a business even 1 star. This place even came recommended from a trusted friend who’s judgement I now have to seriously question. —–
I had a quick fix on my Land Rover, even purchased the part in advance to expedite the process. Had a lengthy conversation with Ivory about bringing my car in the following day. He instructed me to be there at 8AM. When I showed up on time, he turned me away saying they «don’t have time today.» Now, keep in mind, I was there before the doors opened, and was the only customer in sight. So I had to turn around and drive back to the west side in rush hour traffic. Still cannot believe how unapologetic and irresponsible they were for the inconvenience.
BUT THAT’S NOT WHERE IT ENDS! I had assumed the price for my repair was reasonable, but after finding another mechanic, I realized Eden’s quote was alarmingly inflated! I remember Ivory oddly asking me for my name before we had any conversation about the repair I needed. I decided to call back, with a «different» name, but with the same car problem… and whaddya know… the price was a THIRD of what I was originally quoted! I feel like I was totally racially profiled, and the price was raised because they assumed I would be willing to pay more.
On the upside, I dodged a bullet! Since then, I’ve heard from more than a few people that they felt their car was sabotaged by Eden Motor & Tire in an effort to get them to spend more money. GO HERE AT YOUR OWN RISK! Get plenty of quotes from other places, and if you do go here, remember to use a «different» name if you want the best price.

I only went in there to have a tire patched so I can speak to anything else they do, but they did a good job. Just $ 17 to patch the tire and they were friendly. The wait was really long, but maybe they were busy that day (and they told me up front it would take a while).
One of the guys who works there (the owner maybe?) has really long pointed eyebrows that have to be seen to be believed. It looks like he actually spikes them up with a comb in the morning or something. So, it’s worth going just to see that.

fast, friendly, and reasonably priced.
the car made sad sounds and so i had it towed here in the morning, on recommendation from a friend. clutch, ignition coil, four spark plugs, and that night the car was happy again.

Thanks to Unilocal I came here for a tire that’s been leaking air. What everyone said about Ivory is true, he’s a great, friendly guy. When I walked in, everybody was so friendly and kind.
I saw that they had a lot of cars they were working on in the garage, but despite that they worked on my car quickly and effectively. It was great. I used to take my car to Toyota for his regular check up, but I’m definitely thinking about taking it here next time.
It’s also right next to Jack-​in-​the-​Box. Two tacos for 99 cents. Oh Yeah!!!

I used to live two blocks away from here. I now live 10 miles away in Valley Village, across the street from another repair shop and very close to several others. I still only go to Eden Motor & Tire. That should tell you all you need to know.
Ivory is very knowledgeable and easy to deal with, and they offer the most reasonable price you’re ever going to get from a repair shop. My parents, who have decades more experience getting their cars fixed, always tell me I got a terrific deal when I tell them how much I paid for some work that needed to be done.
In a world of shady mechanics, you’re not going to find a better place than this. It’s worth the drive. Plus it’s close to the Wilshire/​Vermont Metro stop, which makes it convenient to come pick up the car when it’s done.

These guys were super helpful with replacing a flat tire that couldn’t be repaired. The shop had a used tire that matched my old one and I felt really taken care of.
The service was fast, friendly, and very reasonably priced. I’m very grateful for their help today and happy to have found them. I’m definitely coming back in the future.

Went here because it’s down the street… Found them to be very helpful. Ivory helped me get a new headlight (someone in the neighborhood backed into my car!) and install it.
Called and went in on a Friday, they ordered the part and installed it the next day. Even when the original part they ordered had to be returned, they drove out there themselves and got the right part! No «well we get our next delivery Monday» nonsense. They took responsibility, I like that in a business.
Went back a week later because of a rattle and part of the bumper didn’t look like it was sitting right. Once again Ivory took care of it. And another tech looked at the fluids (even refilled my battery of all things!) and filled the tires. Wonderful! Love it when you can go to a business and they don’t make you feel like they are doing you a favor by doing the basics!
Oh, and they are a Goodyear location. So if you’re like me and charge major work to be paid off later, these are your guys.
I’ll be going back for future auto needs and I’d definitely recommend giving them a try.