Extra Space Storage

Fantastic service, friendly staff, Mr Johnson is an example of professionalism.
Ken is awesome, and always greets you friendly and offers his help.
Definitely highly recommend!!!

This place is managed superbly. Ken is the man! He is helpful, communicative, and really makes you feel welcomed and well taken care of. He answered the phone when I called for information initially. He answered all of my questions. He made me feel comfortable leaving my life’s accumulation of possessions in this Extra Space Storage location. When I arrived I thought the area looked a little bit «rough» but I would DEFINITELY recommend this location. I was there during the early morning and late operating hours and I felt safe the entire time. More importantly, my stuff was safe while I was away! This Extra Space is out of the way and a true hidden gem! I never experienced much traffic in and out of the premises and found the location to be extremely convenient. My experience was phenomenal. If I ever move back to LA I will definitely use this Extra Space storage location even if I have to pass by other storage spaces to get there. I don’t review businesses as often as I should but I am so very happy with this place that I had to review! Thanks again Ken!

Great Storage Facility with above and beyond staff who are wonderful people. The manager Kenneth, is a great man. I will definitely use this facility for my future storage needs.

Excellent customer service and great, secure place to store. I think this is the best storage facility in L.A. Thank you Ken!

We came in on a weekend with a reservation which we needed to change (significantly). Ken took GREAT care of us, was fun and helped save us a few bucks. The only reason I’m removing one star is because a first month free was advertised, but only honored on one of the units we wound up with. Otherwise, we’re super pleased!

If you need or like to have to have storage space, that’s the place to rent extra storage space and kenneth, he is the MAN, nice, kind, professional, good soul, helpful, …the best

Kenneth was a big help when I was in a pinch. Super friendly and professional. Kenneth went the extra mile to accommodate me with my cross country move. Excellent service!

We needed to clear our garage for construction work to begin. Extra Space came through with a clean and well lit storage unit. Kenneth showed us around, was an all around nice guy and made it easy to move right in.

First of all, 5 Stars to the Staff ! Kenneth, Lou, And Liz, are the best staff and extremely helpful when you’re moving and therte is an increased stress level in your life ! The Facility is kept in Immaculate shape, the grounds are spotless, and the atmosphere there is friendly and has a rare welcoming touch to it !

This facility is so great. Easy to use. Easy to lease. Kenneth is on site so much of the time. He is professional, precise and nice.
Prices are competitive and move in is a breeze.
Yes!

Love Extra Space Casitas Ave. Ken and Lou are kind and helpful and make the whole business of storage, which is stressful, easier. Thanks!

Extra space storage is great. I was in and out in less than 10 minutes. Ken was super helpful. Impeccable service.

These guys are incredible. Super friendly and helpful and I really feel that my things are safe and secure. Ken is the best!

This review is for the Casitas location. It is tucked away and barely noticeable. It is extremely clean and the unit doors are in excellent condition, not banged up or damaged like one facility I visited. The interior of the units are tin or metal so there is unlikely to be any pests burrowing their way into your boxes, not like wood or drywall at some other storage facilities that I won’t name. Liz and Kenneth are very helpful, and there is a manager on site, which gives me a sense of security. They also provide for purchase an excellent assortment of boxes and other materials for packing. Although I am not renting from them at this time, I would definitely use them for future storage needs.

Love this place! The customer service is exceptional! They care about the customer and they even received packages for us and held them in the office. So glad I found this place!

Clean rooms, friendly and helpful staff. Recommended.

This place is hidden gem!!! The staff is super friendly and the space is extremely clean and safe guarded. I highly recommend this place for your storage needs.

I needed a storage unit for a couple of months and decided to go with ESS. It is a bit out of the way, but the pricing reflects that — significantly cheaper than storage units in DTLA or on the westside. It also has really good gate hours, which I didn’t realise was going to be such a plus until my movers showed up 3 hours late and we had to really hustle to vacate the home that I was selling that same day. In the past, I’d always assumed that you could get into any storage unit 24 hours a day. Now I know that’s not true and ESS really does have good, late gate hours. I also like that you can pay online and look for spaces on line. All the staff I encountered were super professional and informative whether in person or on the phone. Facilities are clean and everything seemed to be working great while I was there. Never had any problems getting in or out etc. etc.

Great customer service from Kenneth. He answered all my questions and made signing up very easy. Facility is secure and well maintained. Checking out was a breezy process as well. Highly recommended.

Just closed out my account here — my daughter had her things there as she found a place to live in Chicago. I would highly recommend it, Ken the manager, is a no-​nonsense type of person and Honest!
The place is clean, well taken care of, there is always someone in the office all the time — it may be a little tricky to get there the first time, but its well worth the find!
Like i said, highly recommended! Close to Los Angeles, and reasonable pricing.