FedEx Office Print & Ship Center

First things first — this is inside the Westin hotel, so if you’re driving around downtown looking for a storefront, you aren’t going to find it.
We called in a rush order — several hundred flyers we needed printed in like 30 minutes. They’re open early so that is helpful. They told us they could get the job done and they did.
Once I was able to figure out where the store was actually located, I zipped into the valet parking area where I told them I was picking something up from Fedex. So — no parking charge. The Fedex is located close to the entrance. Our order was ready and waiting for me to pick up. And friendly staff too.
This is not the most convenient location of a Fedex Office, but if you’re in a rush and need to get something done for a meeting downtown, I’d check this place out.

Several times this year I have had problems work with fed ex deliveries to my address not, not delivered in South Los Angeles had to call track finally go pick up my own packages at first I thought it was a computer problem but I’m more than convinced that my zip code prohibits them from delivering on my side of town since every time I had a package through FedEx on Los Angeles time I had to go pick it up I’m starting to think this is the product of racial profiling that no one on the south side of Los Angeles will able to get their package delivered
People live in on the Southside Los Angeles are humans to and deserve to be treated with respect and I’ll have to hunt down and cheese down the whole package in the future I would like for FedEx IP revaluated on their service to the side of the town from, the real customers that are not getting the service

When you pay for workstation time by the minute, I guess there’s no incentive to upgrade inferior computers! Your wasted time triples profits. Their older versions of internet explorer and firefox are no longer supported by gmail. Took me five minutes to type a one-​sentence email due to severe keyboard lag. Wanted to add my signature and contact info to the bottom, but gave up. Will buy a scanner/​printer later today so I don’t have to come here again.

This place is utter crap. The manager who was there was so unhelpful it was like he was trying to be an ass and if their printer isn’t working properly you can expect everything to cost double for the «convenience» of having to go on their computer to fix it. Do not go to this location. The only thing worse than the machines is the awful service you get!

Overpriced and not very helpful.

The FedEx in the Bonaventure is the closest shipping center to my work, by at least a few blocks. I’ve swung by twice for a couple different services, and left to go elsewhere both times. I’m done prolonging my lunch breaks at this waste of time FedEx.
First — did you know FedEx no longer provides a notary service? I found this out in person, naturally. I guess that isn’t a real knock, though. That errand was frustrating but it wasn’t FedEx’s fault. (I also am not entirely sure this change is company-​wide. This branch is a small one, with just a few machines and one employee keeping watch.) But second — did you know this FedEx charges $.24 per page for a black and white copy?
I went in on Friday with the intention of copying then mailing a 318-​page manuscript. The manuscript had hundreds of hand edits, and sending it into the wild with no hard copy at home was not an option. So when the employee at FedEx said they could make a copy, I didn’t think to ask how much until he told me to put my credit card in the machine. I’m glad I asked. I was not prepared to pay over $ 75 for shipping insurance.
I took back my manuscript and asked why it was so expensive. Without a hitch, he admitted that the prices were a result of the FedEx’s location in a hotel — essentially, that this mini-​branch earns its keep by ripping off hotel guests and hoping they don’t notice their arms and legs missing. Nice, huh? Bonaventure guests — there’s a UPS at 9^th and Flower that charges $ 5 for each 100 copies, with $.10 each for the remainder (under fifty, I would assume, but who knows). Even the FedEx at Wilshire and Flower doesn’t gouge its customers in the same way. When I asked, the employee told me that the larger non-​hotel location charged $.11 per copy.
Out of curiosity, I asked how much it would cost to mail my manuscript overnight (procrastination costs money, guys). $ 83. No adjustment for time of day delivered. That was the cheapest rate FedEx would let me pay, with guaranteed delivery by the early hour of 5PM. It was at this point that I left and called my editor to ask what I didn’t have to pay for. She said she would send me a shipping label, but I would have to go to a UPS. Fine by me, I said. I took off fast and never looked back.