FedEx Office Ship Center

Lady seemed to have a bad attitude with me when I told her I was deaf as I asked for an overnight rate. She spoke fast that I couldn’t understand and asked her to repeat, but she walked away. This angered me and told her she didn’t answer my particular question. I forced her to write it down on paper before i paid $ 44 due to her accent.

This has been the worst Fedex Office EVER in Los Angeles area.
My office printer ran out of ink and I had to print a shipping label so I called the branch and asked if they could print the shipping label for me and the owner of the branch said yes.
I drove down and then there was this skinny black lady looked mean and cold (by the way, she is the worst service person you can ever meet, you must avoid this lady at all cost) intentionally ignored me just because I asked if I could get my shipping label without paying!
I said «every fedex office locations have self-​printing service for customer’s shipping labels» and she said «go to that place then» and I was dumb founded.
This black lady has her bad reputation for obnoxious behavior toward customers and I just realized that I am not the only one who feels this way because I see MANY bad reviews for this particular branch!
This branch is located at the busiest wilshire blvd and there is no free parking nor has sufficient parking spaces around so every customers have to pay for parking and as you go into this branch, they don’t really care about your parking cost and provide this terrible service.
Even if you use this branch for your convenience sake, try to avoid this skinny black lady, she is MEAN, COLD and has bad bad attitude that ruins your whole day.

Manager sucks. Literally told me I could not return or exchange! Xxxxxxxxxxxxxxxxxxxxx

Had to swipe my fedex card at least 25 times before it went through on the machine to print. The lady working there seemed to have more important things to do than to help customers, after I said three times that I was in a rush. Everything she was doing, she could’ve waited and helped me first. I won’t be back to this location.

FedEx, you remind me that I need to start my own delivery service. Carrier Pigeons would do a better job than this whole in a wall. Seriously makes me ask how this is a multiBijillion dollar company. If you have anything to ship, tie it to a kite on a windy day: you’ll have better customer service and a greater chance of the package getting to its destination.

I went there yesterday and waited for about 10 minutes. I considered that fast for this Koreatown area with hardly any parking. The staff was attentive, fast and nice. Respectful. I am glad I had the nice employees working that day.

This has got to be the worse FedEx I have ever been in. Only one employee behind the counter, a long line of customers waiting and moving so slow. And to top it off, the employee was incredibly rude. I wish I could say I will never go there again but alas, I need to pick up packages. :/

This FedEx is absolutely ludacris. I needed one simple task done. Print off one sheet of paper in black and white. Not that hard right? I came in early enough before my casting, to print off a resume, and the only thing she could say to help me was, «use the app.» Three words ladies and gentlemen. Not only is the customer service EXTREMELY POOR, but the woman working there should not work with technology. She clearly had no idea what she was doing or talking about and basically ignored me while I tried to ask her how the app worked. THE APP DOESN’T WORK SO DONT TRY. DONT BOTHER WITH THIS LOCATION. YOU’LL LEAVE WITH OUT WHATEVER YOU NEED DONE AND IN A TERRIBLE MOOD.

Tried to charge me $ 11.60 to scan 5 sheets to my email. Their excuse was «we dont scan to email anymore». Really? Then they shouldve said so in the beginning, not charge me 5x what other places charge. Ive scanned here before and they never charged me that price so she changed it to 6 $ since I refused to pay that price. Still expensive. Never coming here again.

Out of all the Fed Ex I’ve been through I think this ones got to be the worst. I have been to this fed ex twice and both time it’s been bad experiences today I figure I’ll give the place another try and it is still the same poor customer service fed ex it is. I go to the Hollywood one and everyone is nice. Everyone at this branch seemed like they don’t want to work or in a bad mood just from the way they talk to you. I came in today and there was a line so I expected it to take awhile. (took forty five minutes) but what also irritated me was that there was no sense of urgency and the fact they took that long to process my stuff and would only validate 15 minutes of my parking ticket. I wasn’t mad that I had to pay four dollars just mad that they kept me in that long and at least could have validated my entire time in the store. Never going to a fed ex store ever again.
Oh and seeing the five star reviews at this business. Lol you guys must be kidding. Def Got to be friends of the workers or something. I know this because my friends write reviews like this for his own friends. Lol

One single lady that works at 1 mile per hour handling everything by herself. At one point its been 6 people half served and all of us waiting. Terrible service. Dont even demand to be helped faster because she will rise her habd and say «one second».

I came in here to FedEx an envelope. The woman «assisting» me couldn’t have been less disinterested in her job or in taking care of my order. I will not be coming back.

Well, I’ve always had a good experience here, minus my own personal blundering around trying to figure out technology. The staff is helpful and kind– there is a fellow there and I WISH I could remember his name– Arturo? I wrote it down and then lost the paper, because I’m a human shitshow– but he was patient, kind, and went out of his way to rush my order. It totally changed my whole day, and I really mean that. Give that guy a raise! The ladies in the shipping department were awesome too.
Anyway. I can’t imagine working here because I bet it’s all just frenzied people in a rush that can’t find parking and that don’t know how to use a printer and think their print jobs are the most important thing in the world. That’s gotta be hard to take all damn day. But the people were patient and awesome, and I can’t say enough how much I appreciated it.
THANKS GUYS!

I came to this store toward closing time with an unusual request in order to expedite a visa for a trip abroad. I ward truly concerned because this had to be taken care of immediately or I would have to cancel my trip. There was a line of people and I was concerned. When I got to the front of the line, a woman named Charity helped me. I thought she may just tell me she didn’t have time or that they could not accommodate special requests. To my surprise, she went out of her way to help. She was professional and kind. There are a few bad reviews on Unilocal for this store — but they must not have gotten Charity. She was fantastic.

That was the worst customer service I ever had in my life. There were 7 customers and 2 workers. There was no sign like that says wait here or line starts here. Two people cut in my wait and the workers didn’t seem to care about it at all. After a while, it was my turn. I asked the employee that I need whiteout. She responded «we don’t have it here». They were actually selling it. Luckily, I borrowed from someone there. Anyways, she tossed me some paper that I needed to fill out. The way she tossed it was very rude. So, I stood at some place to write and looked for a pen to write on. There was none, so I asked the employee to borrow a pen and stood there. It took 2 minutes for me to get it when the pen was right in front of her. I was actually gonna send the same package that I sent two weeks ago. That time one of the employees filled out the shipping form so I was confused what and where to write my form. So I waited and asked the lady to help me out. She was like «no I am very busy I can’t do it». There was only one person after me. Anyways, she was the same person who helped me out two weeks ago. So I was gonna ask her that I can wait. I was still waiting in front of her and she was doing some computer work and didn’t even try to make an eye contact with me like she didn’t wanna help. I just asked and she rejected it. The way she rejected it and her face… I just walked away from that office. Both of their employees were too rude.
I never wrote a review like this long in my life. And if I get a bad service, then I just don’t have to go there agaib. But it’s different. They made me pissed and angry. Don’t go there unless you are in hurry.

Needed to ship a document to Mexico for my mom. They had good service. Parking sucks though.

Worst service at a fedex ever. Very very slow and totally inefficient. Hire someone else!

Great location! Fast, easy and super friendly! Marvin is an awesome guy. Packed my camera and made it so much easier for me! Number one location for me now!

There’s only one lady here… Especially when people are trying to go to work in the morning. They need to hire more staff. She’s polite but service is way too slow. One person can’t juggle multiple people at the same time.

Came in to drop of a FedEx. No one in line. Took all of 2 minute. Parking was a pain. 3 stars