Futura Net

This place sucks. Bad information. Bus driver was two hours late. Eric doesn’t know how to run a business

ZERO stars… This company is horrible nothing but lies with them. It wasnt just one person, it was almost everyone from the place. The bus took 1 hour 12 min to leave and after i told the the person to be carefull because i had things that could brake easy inside. He said ok and hoped in the vehicle and i saw from inside the vehicle that he threw it onto the top of the vehicle hard. Im never taking this vehicle again. Apart from all the lies the service was horrible. It was hot in the vehicle and he only turned on the a. c for 3 min every hour. the driver got into a argument with another driver from the company because he didnt get payd and something about a car. He told him to tell no one because it was illegal and he would handle it at 5 a. m wen he gets to work.

SERVICIO TERRIBLE!
No usen esta linea para transportacion de viajar o mandar paqueteria’s. Estan advertidos! Si esta que barato pero lo barato lo paga con dolores de cabeza y eso no es justo. Esta compania esta manejada por jente que no les importa buen servicio. Los camiones estan bien sucios y los asientos muy incomodos y huelen feo a sudor.
DO NOT WASTE YOUR TIME AND MONEY HERE!

Zero stars… this place is a joke the staff has no idea wats going on half the time…
I just arrived at the drop off zone and the shuttle took of at the same time…
I asked why didnt he wait for the bus to arrive to see if there were any passangers…
The front desk employes are not functioning and slack off with their job…
Its not fair that they deserve 1 star from me…

omgosh do NOT EVER TAKE THIS BUS TRIP!!! first i booked through this company only for my trip that was booked 2 weeks in advance, got canceled the day of my trip. had to pay for another bus through this company… this company is run by a bunch of illegals and they dont care about you once they have your money. was taking my mother to vegas and they didnt even have us on the roster, then the trip ended up taking 7 hours instead on 5… no a/​c either way and not to mention the most gross people youll ever see in your life. some poorgirl got her things stolen and the driver couldnt do anything because i found out he wasnt even legal to be driving. had someone else drive us over stateline because of the california checkpoint (immigrantion line)…they were late. just glad we didnt have a flight or a pressing timely matter to get too because this PLACE SUCKS MONKEY BA – S…did i mention that everyone on that bus was either completely illegal, no english, or talked so much during 1 – 5 am youd swear you were being «punked» PLEASE SAVE YOURSELF… pay the extra 15 for greyhound and do it!!! youll regret coming here and possibly leave with tb or worst dead… not an over-​reaction from me but complete truth. i wish i was a lawyer because i would truly put these people out of business for good!!!

Our bus was an hour and a half late, they never updated us on when our bus were to arrive, the lady at the front desk was RUDE. When the bus arrive the driver was RUDE too then we were informed our destination was no longer on their route so we need to be dropped off 20 min away and take a cab. I am not please at all! Never ever doing this again.

Well I’m terrified. I just booked a round trip with futura net and went to call when they opened to see if there was any parking on the lot or nearby.
The first time someone answered, I asked if it was futura net and they said you have the wrong number and hung up. I called a second location to get the correct number for my departure location and they gave me the same number I had previously dialed.
I called back the original number a second time the lady answered the phone and immediately I just asked my question. She did not speak English, and did not understand what I was asking. I then asked to speak with someone else, or possibly a supervisor who could answer the question for me. She proceeded to tell me to try back at 2pm. I then explained for a second time that my bus left at 8am and I wanted to see if I should take a taxi or drive and park on the lot.
Getting irritable and frustrated with me because I did not speak Spanish, the lady then told me I’m too busy right now hold on. I was on hold for 20 min before she hung up.
I guess I’m taking a taxi and hope the service when I arrive is better… Note to anyone else using these services there is no parking.

$ 25 to Vegas. Can’t beat that!!! A lot of people complain for waiting 30 min for the bus, but I’ll rather wait 30 min. Than hours and sometimes days for an airplane.

The service of this place was completely horrible. They say that you will be picked up and arrive at a certain hour but the bus stops so many times it adds over 5 hours to your trip that they don’t include that information when purchasing your ticket! I do not recommend this place at all. Do not want to ever take a ride on this service again because of the bad quality of the service provided. As well as being completely rude at all their locations when just asking a question. I would have rather taken greyhound if I would have known it was this bad. I would put NO STARS but it won’t let me. This place deserves no stars or good reviews.

This Is The Worst Bus Service Available Avoid At All Cost And Listen To The Reviews The Buses They Have Here Are In Terrible Condition Dont Be Fooled By The Pictures You See At The Place The Bus We Were Put On Had No Air Conditioner And We Were All Suffocating Inside Old Ladys And Kids Were All Dying Of Thirst DONT USE THIS BUS LINE We Had To Stop In The Middle Of The Trip Because The Bus Stopped Working Worst Experience Ever!!!

The «bus isn’t actually a bus… it’s a gross van that you’ll be sitting in with other smelly gross ppl getting dropped off at random spots.
I got to my destination (vegas) alright but getting home on thursday this «bus» never showed up. I waited and waited but saw nothing. I then called the vegas office which was some regular number that no one answered.
Called the los angeles office and they hung up on me. Called again and was left on hold for a long time then told that there was no bus coming back today and that I can wait tomorrow or get grey hound.
Soooooooo I ended up catching a cab to the airport and booking a last minute flight and then another cab to get home
I will never use this place again. I wasn’t even given a refund and this ended up making my trip cost more or about as much if I had taken a plane there in the first place.
I hope you rot in hell… thanks

THE WORST PLACE EVER! Terrible service, Rude people, and liars! I booked my Vegas trip for Sunday for $ 25, but then had to reschedule it for Tuesday, which cost me another $ 5. BUT only to realize that they sent me the wrong schedule. Instead of apologizing, they sent me to another office in LA and told me that the other bus leaves in 15 minutes, and that the bus driver will wait for me. So I drive to the other office only to find out that the bus driver left! So in a period of 30 minutes, I realized that my ticket schedule was wrong, the secretaries lied to me, and the bus driver left. Yet I still get no apology or sympathy. Rude. WORST PLACE EVER. I am telling you, do not use this place!!!

Don’t ride this bus.
Have never had a worse experience.
Everything was ok until on the way in the bus I asked the driver if we are going to make any stops.
He was rude and annoyed that I dared to ask any questions while he was looking at my ticket. He said «why does it matter, what’s the problem if we make stops it doesn’t matter» I said «I was just wondering». He told me to not interrupt him and not ask anything while he is doing his job. I asked what was wrong with his attitude, he just kept being rude.
Next he took the ticket from a guy behind me. I asked if I should go in now. He told me «go if you are ready». I said why haven’t you instructed me to do so. He blocked the entrance in the bus when I grabbed my suitcase and was ready to go in. I waited. He finished with the guy and said «are you ready to go now». I said yes and I asked what did I do that he has such an attitude. He said «don’t ask any questions». I said «I paid for the service why can’t I ask the questions». And I proceeded to go in the bus and he tried ti block the entrance and pushed me.
Here I am now sitting in this damn bus and crying.
Please just don’t go with this company.
American lion is much better and more professional.

Terrible service-​STAY AWAY!!! I REPEAT STAY AWAY!!! My husband had decided to use this as a last resort because he had to work so everyone left for Las Vegas in the morning and he had to take the bus or rent a car after work. I told him to take the bus, because they have internet and tv and bathrooms and you don’t have to pay for gas and you get to relax. This was what was said on the website! So he went after work but no bus ever picked him up! He was there early and he kept calling and the bus call center said they were on the way. An hour later he was STILL waiting! When we called to ask for a refund they said NO. That all they could do was give him a free roundtrip ride to and from Las Vegas-​WTH??? As if we would ever use their service again!!! These people are straight up liars and thieves. STAY AWAY!!! I wanted to put 0 stars but Unilocal doesn’t allow it…

Dingy-​ish place with some seating inside, little parking (and no overnight parking), buy supposedly has free wifi (didn’t check). Apparently a couple different buses to a variety of destinations stop at this location so it’s pretty convenient as it is only about a 5 minute drive off the 710 freeway. Took us about 5 hours to get to Las Vegas from here.