George Street Photo & Video

I WOULD NOT HIRE this company again. Pre-​production of the actual videographers and photographers at the wedding were okay, although our Main Photographer took a back seat to our Second photographer and didn’t step up to his job. We paid for the top guy and he seemed like he didn’t care much. He let our second photographer take action and make the decisions.
Our Videographer canceled the day before our wedding, said he had a broken ankle a few days ago, but he didn’t think he should tell us?!! He waited till I had to personally call him to find this out the day before my wedding?!! Luckily George Street found someone to replace him, but this is NOT what you want to go through the day before your wedding!
In a nutshell: They are all based in Chicago and they hire out photographers and videographers from your city to work on your wedding day. Those vendors give George Street the raw/​unedited files of everything they took on your wedding day and then George Street takes over and creates your album and video with their unexperienced «creative» team. DO NOT see this as a cheaper way to get a good photographer and videographer! Please save yourself the headache and just HIRE LOCAL and have them to take care of everything. TRUST ME!
I really have an issue with their Post Production. *Which is what you are really hiring them for: to create your once in a lifetime Video and photo album of your wedding that you will cherish for years! Well they don’t see it that way as they think it’s just a normal event and they will make your video and album look like an AMATEUR made it! Unless you complaint to them to make changes and ask them to double check their work.
I had to constantly BABYSIT their photo and video department for changes and revisions and it took exactly 1 YEAR to get our video and album that I had ordered and paid for, not cheap! I had to constantly review their work and make a full list of revisions for them to follow, and they couldn’t even do that! Simple suggestions and common sense, obvious layouts were oblivious to their team. I HAD TO CREATE REVISION INSTRUCTIONS FOR THEM, list by list, which took more of my time, like they were children learning how to make a video or photo album. And I’m not even in this business and I KNEW MORE THAN THEY DID in terms of layout, editing and quality.
They don’t double check their work and it really seems like they HIRE BEGINNERS or freelance interns to do the job. DON’T expect quality from this company. Their video dvd’s don’t even have customized labels or covers. You can definitely find a much better, higher quality videographer and photographer for the same price locally. I would go with someone local and have them to do all. This third party contracting service they have is NOT WORKING.

It was an absolute pleasure working with George Street. My partner and I were a little hesitant at first, hearing that they were more of an agency for photographers, but it turned out to be even better than expected. What drew us most to George Street was the affordability of everything. Photography/​videography is probably one of the biggest expenses, but not something you want to skimp out on either. This company was able to provide a good median between being affordable, but also giving us great quality photos. We liked that they gave us a survey in the beginning to figure out the kinds of photos we wanted and then suggested photographers based on our preferences. We were able to get matched with Elaine, who was absolutely wonderful. My partner and I were looking for someone who had done a wedding for other lesbian couples prior and Elaine was completely comfortable with everything and was able to give us plenty of direction (which we sorely needed). The pictures came out stunning! We used her for both the engagement photos and the wedding day photos, so by the time the wedding came around, she was comfortable with us and we knew what to expect from her too.
Working with George Street was extremely easy too as they send regular communication on information that they need, what the photographer needs, payments, etc. Their website is easy to use and navigate. The best part is we got our pictures back quickly with very minimum turnaround time. I highly recommend George Street!

THE WORST PLACE EVER! My video was awful! They took me coming down the aisle from the waste up, my whole dress was never shown on the video, neither were my bridesmaids. Shouldn’t every wedding videographer know that!!! Every bride wants to see her dress! There were no photos of my huge, fancy dessert table. They didn’t take photos of the important people I needed photos with. My photographer, Megan was a complete idiot. I had to tell her what to do, what to take, while i was getting ready, so bad! I have told everyone I know to STAY AWAY! They should bit be in this business

I really enjoyed working with George Street Photography for our wedding in March 2016. Everyone I talked to from the sales team to the photographer listened to what I had to say and worked to give me exactly what I wanted. We especially loved our photographer, Julie Shuford! She was wonderful and made us feel very comfortable, and she did very well working with large families with issues such as divorce. Her pictures came out amazing! I do wish the coordination team had given us the opportunity to speak to Julie earlier than the week of the wedding since she did suggest some changes to the schedule which I would have liked to know earlier. But besides that, I thought the whole process was great!

Follow up to previous. A year after the wedding, with no prompting from us, I was contacted by a manager from George Street. She was extremely friendly and so apologetic about their poor performance. She admitted that they had let us down and wanted to make things right. HAH! My daughter and I would have preferred never to think of them again, and all we wanted to hear was that they were no longer utilizing our photographer. But they were. After much discussion, we were offered to be reimbursed for a portion of our package price, which was a fairly large sum. Then came the clincher! Actually, later in an email. In order to receive this refund, I would have to sign a non-​disclosure and remove my bad review from Unilocal.I communicated to the manager that not only was this unacceptable to me that it was unethical and against everything Unilocal stands for. My solution was to write a Unilocal follow-​up stating an improved resolution. They did not agree. She continued to contact me multiple times over several weeks, but never budged on the stipulation for receiving the refund. I see now that Angela T.‘s review is gone and that George Street has a 4 plus star rating. Hmm? How many bad reviews have been removed? I wish my follow-​up could have been as I offered.

We were very happy with the service we received from George Street Photo. We used them for our wedding in August of 2015. They were very professional and listened to our needs and wants. We used them for both photo and video services. Our video came out beautiful, and the pictures were amazing. We were happy that we were able to choose our photographer based on a portfolio of other wedding photos. The sales representatives were very accommodating and worked with our busy schedule. The communication was great and helped make the process go smoothly. We would definitely recommend them to anyone looking for professional photographers and videographers.

George Street Photo is the best! They really went above and beyond to make sure our experience was easy and wonderful. Our pictures came out amazing and we had access to them very quickly. We look forward to using them in the future.

George Street made everything so easy. We chose our photographer from the several portfolios they showed us and we could not have been more impressed. Our photographer was absolutely amazing and the turn around time for the photos was so quick. We had some major time constraints and our photographer managed to get so many incredible shots in such a short amount of time. The experience with George Street was great from start to finish. They are worth every penny.

George Street was very helpful and accommodating. They helped us find a photographer to fit out style. The photographer we had was amazing. He took great photos! They were very easy to communicate with and always very helpful!

Super nice people, great service and amazing pictures!!! From the first meeting with them, the coordinator we had was amazing. She picked up our style as a couple super quick & helped us find the perfect photographers for us. The photographers we had were amazing. They both showed up on time and were very nice. our main photographer had great ideas for poses and cure funny pictures. Our second photographer was so nice, all of our guests really loved him. Our pictures were done fairly quickly after our wedding, just in time to show all of our friends and family. There is no doubt I would book them again for any other event I host!!!

I was very hesitant to book a big company, I felt like I needed to meet my photographer and establish a connection. I was wrong. GeorgeStreet handled everything so well, and all of the vendors that were there on my Big Day were amazing. They were there but they were never in the way. My photographer was so friendly and sweet, she was very patient with me and got some wonderful photos. I couldn’t be happier with their customer service, I have a few details I want to fix in our actual wedding video and they are more than happy to accommodate me. I know it seems scary to go through a big company but I don’t think you’ll be disappointed. I wasn’t.

The photographer we used was great and turned photos around really fast.

Truly a wonderful experience working with the team at George Street. I was able to find a package that fit my budget and needs with easy and got help to choose the perfect photographer that fit our style for the engagement and wedding shoots. Absolutely loved that everything was scheduled out on your own personal and private website and there was access to customer service at anytime I had questions. My photographer was easy to work with (and even happily dealt with LITERAL LAST MINUTE location changes), the photos came out beautiful, and they arrived a bit sooner than expected! We ended up making mini wedding albums for parents and grandparents as well. Highly recommended!

We loved our photographer! Our album was perfect couldn’t have asked for better pictures

I went with Georgestreet because a coworker worked for them part time and recommended them and thr price was decent. The original photographer we choose backed out and Georgestreet was very good about finding us another photographer. I know they use independent photographers so the reviews will be mixed. My photographer was nice but I felt I had to give her too much direction and over all was not very happy which my photos. There were pictures that I requested that we’re never taken and I had to organize who would be in what photo every step of the way. I’m the damn bride and my focus was not on photo arrangements. If I had a more seasoned photographer I feel like that is something they would have just done.

I was not disappointed at all with George Street’s photography and videography. Our photos were beautiful and so was our video. The staff was a pleasure to work with. George Street did a phenomenal job in capturing this special day for us.

We had a very good experience with our photographer from George Street. He was great, stayed a little later to make sure we were happy which was awesome. Where they fell short was in their editing which is not done by the photographer. We were very lucky that we had great weather and a great beach location that made the shots so pretty. The editing looked like something I could have done by myself on my cell phone. There were OBVOUS thing that weren’t edited. I do think overall I would still recommend them because of the price. For what you pay I was very happy with the outcome.

Our experience with gorger street was not as great as we expected. Nice services but the pictures didn’t turn out as they showed on the website. Looked like the two photographers and one videographer were working really hard and tried their best, but I guess they need to improve themself more on the shooting skill. We paid $ 4800 and I thought we should had gotten a better job

George Street is a great company. They took the time to go over all the details to make sure my wedding pictures came out perfect. Our photographer was super friendly and did a great job getting all the poses I requested. I got a copy of all my pictures on a flash drive in a decent amount of time. I definitely would recommend George Street for any wedding or event.

I really liked working with George Street Photography, although at first I was worried because of the reviews I read, I felt much better once I spoke to my Photograther. Ashley Thayer (photographer) was Amazing she captured so many moments and was so creative as well. She was very nice and made us feel very comfortable. The price was high specially since we paid extra because we were far from the headquarters (our wedding was in Santa Barbara), but I don’t regret booking with them. the video was good not fantastic but it wasn’t amature for sure. You do take a risk because of the way they work but we were lucky to get an amazing team. Everyone who sees pictures of our wedding always asks who took them because they look AMAZING!