Haroun Rostami, DDS: Brentwood Medical Group

This guy is a crook! He tells every patient that they have gum disease and require an ultrasonic cleaning. He also tells everyone they grind their teeth and need an expensive nightguard. I had a terrible experience with this dentist and his overbearing manager years ago. Today a friend of mine was told the exact same thing by Brentwood Dental! Beware of Dr Rostami!

I told the front office that my insurance provider said this dentist is not in my provider group but they insisted that I come in to the office and everything would be okay bc they could add the office to my plan. After wasting 90 minutes of my time (driving time, phone time, etc.) and filling out pages and pages of personal information, of course the same result was that **this Office is not in my insurance plan. **!!! Can I have my time back? Can your office please learn to ask the proper questions and not persuade people to come in even after the insurance provider says that this office is not in their plan!

I don’t like to say, or write bad things; however, I feel compelled to share my experience here in an effort to improve the business, and help others. Unfortunately, my experience here was very unsettling. I echo a lot of the same sentiments as previous Unilocalers have written. I came here for a routine check-​up and teeth cleaning with my proper insurance. I left the practice being told I had several major dental issues and would need almost a thousand dollars of work. I was also told my insurance would not cover the recommended services. This was particularly strange as I was in-​network. I picked up my things and left, called my Grandfather who is a dentist and explained my experience. He was shocked. Within a week I went to UCLA Faculty Group Dental Practice and had a perfect check-​up, and regular teeth cleaning and my life went on. I have no ill will to this practice, and I am sure the Dr. is very capable, I think the approach should be re-​evaluated.

Went in for a routine checkup. Showed up early — they started early which was nice. Once they got my pictures and assessed my teeth, game over. They told me I needed a deep cleaning and that a regular cleaning would NOT be beneficial in fact it would make things worse? They told me I am close to having periodontal disease. It’s true my last dentist appointment/​cleaning was last year, but I’m vigilant about caring for my teeth. I brush and floss every day, so they are telling me that has done nothing in terms of prevention. I told Dr. R that it made NO sense that a regular cleaning wouldn’t help me at all to which he had no reply.
Sent the receptionist immediately in my room after my periodontal assessment to hard sell me and commit to a deep cleaning at that very moment. I deferred about a million times and when I tried to make an appointment for a regular cleaning she asked the Dr. R if that would be ok with him. So after telling me about all the scary stuff I had going on and multiple attempts to NOT get a deep cleaning the receptionist finally set me up with an appointment for a filling and REGULAR cleaning that I literally just canceled.
Not that it makes a huge difference, but I’m a nurse and I’m in school to become an NP, so this experience was a little bizarre. I finally decided to Unilocal this place and I’m glad I did — looks like a lot of other people had a similar experience! If I were you just AVOID this place if you want to get treatment thats HONEST and FAIRLY priced!!!

Beware! Definitely read the other review for both Brentwood Dental Group AND Haroun Rostami, DDS. My experience was bad. The dental hygienist shamed/​scared me into scheduling a «deep cleaning» and said I needed a $ 900 mouth guard. It got me so worried, I stupidly expressed interest in their line of credit (for $ 1200 worth of out of pocket services. I had dental insurance too). When I was still in the chair, bib still on, they had financing forms in front of me. Note: It is illegal in California to charge for services before they are rendered. This DDS has been in trouble for this before. Do your research!

I can’t believe I didn’t check Unilocal reviews before wasting my time at this place. I would compare this experience to your sleazy car dealership buying experience. Dr. Rostami and his team tried to capitalize on what was suppose to be a simple cleaning by trying to sell me hundreds of dollars worth of dental work. He seemed to have forgotten that I just saw him 6 months prior and was told there was nothing wrong with my teeth. Much like the experiences described by other reviewers, I was told I had periodontal disease with mild bone loss and needed a deep cleaning. When I asked the receptionist for my out of pocket expense for the deep cleaning she gave me the price for that and then stated that the hygienist also said I needed a gingivectomy. Earlier in my appointment, this same hygienist also dramatically stated that I had a HUGE crack in my tooth from grinding my teeth and, therefore, needed to buy a mouth guard. Note that I asked a dentist friend of mine about this «huge» crack and was told there wasn’t a crack in my front tooth at all. Oh and it doesn’t stop there — he also told me I need to replace my amalgam fillings because they were leaking. I mean — seriously??! Deep cleaning, gingivectomy, irrigation treatment, mouth guard and new fillings? Let’s be clear here — I get my cleanings regularly, floss, brush and have been told by all my previous dentists that I have very healthy gums and teeth. Needless to say, I declined everything he recommended and promptly came home and changed my dentist.

I had the pleasure of an amazing office visit with Dr. Rostami. The office is very beautiful, Lettie the office manager is very friendly and engaging. Dr. Rostami is very inquisitive and consultative in his approach to dentistry and he demonstrates his acumen of dentistry confidently — ensuring patients are most comfortable upon their visit. I give this office my highest recommendation!

I experienced the same treatment as everyone else. The staff was very, very sweet, which is the only redeeming quality of this money pit. I was bullied into buying a mouth guard and getting the deep cleaning treatments every 3 months because I had «severe gum disease» and that «my teeth could fall out eventually if I don’t start having these deep cleanings». Dr. Rostami also said that, «I was too young to have teeth like this.», even though my last dentist said that I had perfect teeth and healthy gums. When I refused to get the deep cleaning at my last visit, they basically told me that they do not do regular teeth cleanings at their offices. They also said I needed Invisalign, which I don’t, and that they would give me a discount of $ 1,000 if I signed up that day. Now, I am extremely paranoid about my teeth because of these scam artists. At the end of the day, I have probably spent over $ 1,200 here for no reason. I am currently looking for a new dentist. :)

Was here only because someone I trust referred me, and I had to see a more specialist dentist. The waiting was not that long. I was greeted by Lettie and was handed few forms to fill. Same as any other dr office. Soon I met dr Rostami and my immediate reaction after explaining him about my boxing background and my popping jaw that this guy knows what he is talking about. I kind of read the past reviews about here and night guards and stuff, but I use one so I did not care giving it a try. I was the one to actually ask dr Rostami to make a custom mouthguard so my jaw wont move much in case of a punch. I was a little skeptic first, but they are legit. All the things that dr Rostami explained to me was exactly what I had researched from 20 different WebMD and similar sites. And yes, if you don’t want to spend money on your teeth, don’t go to places you can not afford. Yes they might be a little expensive, but at the end of the day I did not pay for it, so my review might be bias. I would recommend visiting here if you have a special case or any sports injury. And one thing I forgot to mention, you know how good a dentist is by the way they navigate your mouth. I did not felt any pain or stretching of my mouth, even for the hard to reach teeth.

U have to very be careful walk in here if u are not wealth people. Prepare for enough money. I can understand that it is Brentwood, so cost is kind of expensive. However, here, the fee is way too much for me. I do not mean they are bad, just I am not wealth enough to afford them to fix my teeth. Maybe they are expensive coz they are really good. I don’t know… Thanks god I asked the price before they work on my teeth. Then, I escaped away, and they seems very unhappy when I found an excuse to go away. Do not laugh at me. (Even I have my dental insurance, they try to charge me $ 2875 to finish my teeth. Then I have to find another one, it costed me $ 350 totally)
Some update: just read the reviews here. Oh my god, I happened the same as them. A creepy x-​Ray machine, told me how bad my teeth it is, gum disease,(it make me feel sooo bad, seems like it is my fault did not take care of my teeth.). I was wearing my brace. During the whole time, they just blame on my orthor dentist, I began to doubt my Orthor dentist. They persuaded me to take off the braces, need a full treatment by them first. That creepy image machine scared me out of shit. So I went to my orth dentist and took my braces off right away. They said I Need a deep clean as soon as possible.
The bills is $ 575. And I need orthor extraction. They charge $ 585 per tooth. My dental insurance very clearly written about the clean only $ 20. Then they said they do not do that kind of cleaning. I asked them why, they said they just do not do it. After i came back home, I become so obsessed on my gum. Go to purchase a newest waterpik right away.
I am lucky that I escaped from there and found a good new dentist. I told the new one. The new dentist give me a free x — Ray check. And he told me my teeth are very healthy. I insisted asking him, is that sure I did not have gum disease? Have no decay? He said I have very heathy teeth. Yet, I am become a little paranoid. Still asked him to give me a teeth cleaning. He charged me $ 30 for cleaning and $ 80 for extraction without insurance. (I can not wait my insurance company change the new dentist, so I went to the new one with out insurance)

Dr. Rostami is our family dentist. I can count at least 5 members of my family who have been going to him for years now. I have never heard anyone complain about him. His office staff and he are so professional and cordial that you don’t even feel like you are in a dental office. The most important part to me is that he is very on-​time. He respects other people’s time and spends a good hour on your first exam to review everything. I personally feel so at ease that have recommended him to so many of my friends and will recommend him to whoever is looking for a dentist.

They charge you for certain services without telling you ahead of time. When I confronted them about it they told me to go find another dentist and Rostami told me to «get the hell out of his office.»

Dr. Rostami has been my dentist for over 7 years and if you want a review from someone who did not use a Groupon please keep reading.
He is my go to dentist, for my cleanings and just yesterday I went in for 2 fillings he is quick and it was completely painless and I hate going to the dentist.
Also 3 years ago I had a tooth that should have been a root canal and he saved it for me and thank gd otherwise I would have had to spend tons of money and hours in the Chair.
His office is very clean and state of the art dental tools.
I recommend his work completely.

TERRIBLE. TERRIBLE. TERRIBLE.
i bought a groupon for these guys since i’m looking for a good dentist on the west side. it’s been a little over a year since my last check up and why the heck not? i don’t have health insurance and i’m a «starving artist», so i thought this was a great deal. WRONG. im kicking myself for not reading these reviews before going in because i had a veeeery similar experience to everyone who posted.
here’s the cliff notes of my little «adventure»:
— they used the scare tactics on me saying i grind my teeth at night (i’ve shared a bed with my boyfriend for over 2 years and he’s NEVER once heard me grind my teeth.)
— told me i have torus mandibularis aka mandibular tori caused by the teeth grinding (i had asked him how long he suspected this was going on for based on his examination and he said a few years. then why had my previous dentist not mentioned anything about this to me? it’s only been a little over a year since my last dental check up and everything was saavy .hmm.)
— showed me pictures of extreme cases of mandibular tori. we’re talking bleeding, lacerated gums. something straight out of a horror flick and told me this is what i will eventually have to deal with if i don’t purchase a night guard through them. i asked how much it would be. $ 750??? and that he’s giving me a deal since i came in via groupon cuz he typically charges $ 1200. WTF?! some deal!
— they suckered me into getting the deep cleaning solution via syringe on my gums because my gums were in need of it. $ 50. i figured doctor knows best and this was before the scare tactics for everything else started. UGH. considering i brush religiously 2x’s daily and floss at least once a week, i should have questioned this one but decided to trust his professional opinion. pfffft.
i am BEYONDDDDD glad i decided to hold off on making any payments for the night guard. i was actually considering it having made an appointment for monday because i was terrified at all the information that was fed to me. i went home feeling like sh! t, wondering how all of this could have possibly happened in a little over a year of not seeing a dentist and taking good care of my teeth.
lo and behold the power of researching on the internet! finding out about all these negative reviews and even discovering his license had been revoked and was put on probation via the dept. of consumer affairs & the dental board of california (which i will include a link to at the end of my review.), it was a no brainer that i was being scammed. i quickly called and left a voicemail canceling my appointment for the night guards, called again this morning and made sure they received my message to confirm the cancellation (which he still insisted i needed and recommended i go through with. siiiiigh.)
SHAME ON YOU HAROUN ROSTAMI!!! you should be ashamed of your shady business tactics! i am surprised you are even allowed to practice after putting all these people through hell and having your license revoked! you will eventually get yours, just you wait and see!
as promised, here is the link to his dental license revocation.

I had such a great experience going there the first time and then I came home to write a Unilocal review only to read all the negative feedback. I had a second appointment with Dr. Rostami today and I was a little nervous after reading Unilocal but now I’m glad I went.
He knows what he is doing and he tells you the truth and what you need and if you want to follow his advice you are welcome to do that. But if you want to be babied and lied to then he is not the dentist for you. He’s very funny and informative but he is very frank and I appreciate that kind of realness especially on the west side.
Yes they take a million pictures and x-​rays but I rather someone over examine me than to just glance at my teeth and a year later I find out I need a root canal because it wasn’t caught early on.
As a salesperson I understand some must feel like they are being sold things they aren’t asking for but look at it this way his practice is a business and the lights have to be kept on. The rinses and extras are recommended NOT mandatory and you ALWAYS have the choice to say no.
Overall I had a great experience, I felt all my questions and concerns were answered and I learned more about dental health than I previously knew.
Will I be returning? ABSOLUTELY

HORRIBLE!!!
I went to the office for the first time. The technician took 10 x-​rays and then began to take THIRTY color pictures of the inside of my mouth. She was very rough and I had to ask her to take a break a few times. I asked why did they have to take so many pictures. The doctor stepped into the office and told me I had to leave. He would answer my question about a procedure and I had to LEAVE!!! I have never been kicked out of a doctor’s office. I think this guy didn’t like my insurance so he kicked me out. It does not surprise me that he accepts to many plans because it is the only way he’ll ever get patients.
I wouldn’t care if this doctor provided FREE service… I’d rather let my teeth rot!!!

Wow.
I didn’t expect so many 1 stars. I feel bad for the people that got suckered, this guy should be stopped. Totally unethical and unprofessional.
Here are all the agressive tactics he used. I took my girlfriend in for a cleaning only. One after the other he kept trying new reasons to scare us and came up with new things to try and sell after we refused the one before. They are very pushy and aggressive. The receptionist asked my gf if she had breast implants. WTF?
1. Gum disease
2. Severe build
3. You need a $ 700 deep cleaning
4. You have TMJ
5. You need a mouth gaurd
6. You need braces
7. Your gums are receding
She brushes and flosses daily and she does not gring her teeth, never has. After we refused to buy the more expensive stuff, they refused to do the cleaning. My girl asked to speak with the hygenist and was told they arent in on Wednesdays. Im so pissed there are people like this trying to scam others while we go in there expecting to trust them.

Dr Rostami was very thorough and all of the equipment is state of the art. The staff are delightful and helpful. I especially enjoy Darvin the tech. He is very funny and puts you at ease.
One of the best dental experiences I’ve ever had!

who are you guys who paid $ 500 for a night guard? This office charged me a little over $ 1250 for it.
Let me start from the beginning. I needed a dentist on the westside and unfortunately, I checked Unilocal under the doctor’s name and not under the company name. So, not seeing anything I thought I would give it a go.
He seemed nice enough at first; but the whole experience was just odd.
I’ve been a tooth grinder since I was a child (actually grinding through a few mouth guards) and needed some damage repaired and a new night guard.
I was told the ones I was using were causing irreparable damage and the only one that would be good for my teeth would be the silicone one they charge over $ 1200 for. When I flat out said that I couldn’t afford it TWO of them came into the office and tried to convinced me why I needed it.
When I pointed out to them that whether I need it or not, $ 1200 is not going to magically appear out of my account, they went into used car sales mode and asked me what kind of payments I could make.
I got caught up in the sales/​scare tactics and gave them my credit card number for an imprint and ended up getting it through them.
Now, I’m not upset at the price-I’m upset at how they did it. If anyone reading this has ever tried to sign up for Bally’s or LA Fitness, you’ll know what I’m talking about. VERY strong arm sales tactics.
And to one of the reviewers above, no, every dentist DOES NOT try and sell you things you don’t need. My current one (review to follow) is amazing and hasn’t tried to sell me anything I don’t need-​not a toothbrush or treatment.
Also, as I mentioned before, since they seemed nice at the beginning, my husband started to going to them.
The actual dentist NEVER worked on his crown. Never. He came in once for the exam and let the tech do all the work-​he had to go back 4 times for them to get it right.
But wait, there’s more: What originally brought me in there was intense tooth pain (a result of grinding). They told me that since I’ve already seen a dentist this year for an xray they, of course, would have to charge me full price.
I had to remind them, the same people that went into hard sell mode later, that since this was an emergency, my insurance would cover it.
They weren’t even going to check.

I went to this office in March 2009.
My experience was EXACTLY the same as the previous reviews: Bogus diagnosis of gum disease. Creepy X-​ray tech. Pushy office manager/​receptionist. No validation. Selling me things that I didn’t need (i.e., mouth wash, toothpaste and even a stupid toothbrush). They were more concerned about selling products than actually treating my teeth.
They hustled me out of a lot of money and I’m pretty annoyed that they have done this for so long to this many people. My visit took place during the time he was on probation for pulling this stuff with other people.
To add insult to injury the office manager kept calling me to come in because it had been so long. It’s was like an awful bad date that didn’t get the hint. After ignoring their calls and messages, they sent me an email. So, I replied to their email with the link to the public record of when he was found guilty of being a dishonest professional. I never heard back from them.
This review is not intended to «bash» anyone, it’s just my honest review of an establishment that is taking advantage of patients.
Perhaps an epidemic of gum disease hit the westside, I don’t know.