Huntington Park Self Storage

I have a storage room here at this location. & I am extremely grateful for all their amazing customer service. George & Edith are extravagant people. Along with the help of Ebed. He is always around to give a hand, ride back to my car. But most importantly they are all extremely helpful to all there customer. Most importantly to me is how welcoming they are to the Hispanic community with Ebed bilingual skills. Sadly I came across this guy named Chris, one of their new employees I guess. Not so helpful. He kinda just sits there as if he hates his job. AGAIN, not helpful at all, And in all honesty ruins the amazing vibes in which myself and a couple of family and friends are accustomed to. I forgot to mention I was recommended by family and friends whom are tenants here as well. & let me just say this again Edith, George, & Ebed are amazing! But Chris has to go!!!

I recently needed to hold my stuff somewhere and found this place because It’s about a mile away from where I live. When I called they were very nice and helpful on the phone. But there is no direct number to where you can call and actually speak to someone directly. The number listed on google where I found them is not to the main office. You have to call a sales rep that than helps set the appointments and pust the company in contact with you. Which the first time I waited a few hrs and no one had returned my call. I had to actually make an appointment to ask any questions.
Good news was that the sales rep was helpful and made me an appointment but when I got there the staff was not very friendly. I understand that there are rules about what time you should be in and out of there but all the info that I had received on the phone was a little different from what they were telling me at the office. You have to be out of there by 6:50 p. m or the gates close. The person on the phone told me 8. These people were telling 7. Which only left me less than 2hr to move my stuff. I would have had more time if they would have calle me back sooner. Also, FyI If you want to ay with master card you can’t cause they only take Visa. I have Visa so I was ok lol
The staff had made it clear that if your car was not out of there by a certain time it would be stuck there and than towed. But if for some reason we are still inside when the gates for the cars close we could exit out the emergency door. My friend and I were abel to move all my things in the only hr and a half that we had. We even got the truck out in time before the door gates closed. But with my luck my friend and I got lost and couldn’t find our storage and we only had 5 minutes before we were suppose to be technically out of there.
Than, as we are running around trying to find our storage this old white grumpy old man who was one of the not so friendly people earlier shows us the right way to go but complained the whole time that we’re suppose to be out of there. I explained we got lost and it wasn’t our fault bc all of the storages looked the same and for some reason the only reason we couldn’t find it in the first place was because someone had closed one of the door that led to our hallways. I didn’t no there was a hallway behind that door. Did you see that door I asked my friend?! lol
Anyways, that old man was pretty scary. He made it clear that if we weren’t out in a min we were gonna be stuck in there. Than I mentioned its ok well just leave out of the emergency door that you showed us. He told us that if we didn’t hurry he would lock the emergency door and lock us in. And he wasn’t joking. I’m still confused on how that makes any sense. Locking an emergency. Lol I mean it’s funny now thinking about it but one thing I didn’t like at all was that while we were inside my friend who was sitting in the truck while my other friend and I were lost he had made a comment to him. He told him «The is why we don’t like to rent to hooligans» What’s a hooligan? I had to look it up.
Hooligan: a violent young troublemaker, typically one of a gang.
I may only be 29 and hispanic but my friends no I are in a gang or ever have been. Poor silly old man. I think he needed a hug.
Other than that my storage was a good size and for a decent price. In the office they tried a little to be nice though it wasn’t sincere and I read right through it I appreciate the effort. I would suggest finding another place to store your things. Maybe one that give you 24hr access as well so you don’t ever have to worry about getting locked in or moving in such a rush.

I had a very bad experience with this location. I had my tool box and quads stolen from here. And when I asked management for any type of info. They just blew me off. They told me I should bought the insurance they offer. Do not recommend to store anything here