J Mark & Associates

So I started this review over 3 years ago and never published it. Since I have found myself in the thick of moving again and am very impressed with my current management’s move-​out system, I realize how my current experience is infinitely better than what I dealt with via J Mark.
So here we go…
I had the unfortunate displeasure of working with J. Mark & Associates in Jan 2011.
As a 5.5 year tenant at 1440 North Alta Vista and sole lease holder, I demonstrated a great deal of loyalty to the building, never caused any damange, nor any type of disturbance. Upon moving out in January 2011, I was guaranteed to recieve the security deposit within 21 days of my move out date (per my lease and per CA state law).
J. Mark & Associates never returned my security deposit.
I spoke to Daniel Schoen —
He did the following:
1.) refused to speak to me since I already moved out
2.) refused to give me a copy of my lease
3.) indicated the lease was lost in the transition
4.) told me it was not his responsibility to return the security deposit
Daniel’s rudeness and dismissive behavior is an accurate representation of my 5+ years living in that building. Live-​in management had yearly (if not monthly) turnover, repairs were very rarely addressed in a reasonable time frame, and any lease/​paperwork associated with my apartment was apparently lost when they moved office spaces. Overall, there was a constant sense of disorganization.
I ultimately did not get my security deposit back from J. Mark and it’s now Aug 2014. It’s clear that J. Mark & Associates holds itself to the same professional standards as someone running a ponzi scheme. If you want a dishonest and corrupt management overseeing all your rental needs, then sure, J Mark is a good call.

The best landlords I have ever had.
Attentive to all needs. My tiolet broke and was fixed within a few hours. Everyone there seems to care about your living situation.
The icing on the cake was my security deposit — they refunded my full amount plus interest — who does that? Such a great surprise.