Kars4kids Car Donation

Wouldn’t approve a $ 150.00 fee by the towing company so they could send a smaller truck to tow my car out from an underground parking garage. The car only has 113k miles on it, so spending $ 150.00 to get a car that you can sell for a couple thousand dollars should have been a no-​brainer business decision on their part, but apparently that’s not how they operate. I realize they are in no way obligated to take the car I was trying to give them, but it was just sort of annoying that they didn’t make it clear to me up front that they weren’t going to be able to take the card instead of stringing me along and then notifying me the day before they were gonna pick the car up that «management» wouldn’t approve the $ 150.00 towing fee to come grab the thing.

I would not recommend if the vehicle you are donating is being stored at a tow yard. I was told on a Friday that they offer same day pick-​up, which is what I needed in order to avoid additional storage fees. I was not contacted until Monday to arrange pickup time. Provided all of the information (for a second time) and the following day received another call, asking to arrange the pick-​up time. They had no record of my phone call from the day prior and went as far as accusing me of not returning calls, which is why the car was not retrieved. Extremely poor communication going on between their office and the unprofessional towing company they use. I decided to sign the vehicle over to the tow company to avoid paying an additional $ 200 in storage fees because I simply can not trust when this company will actually pick the vehicle up. Get those annoying commercials off the radio because you guys are bogus.

I would not use them again. After they picked up the car, the emails insisting we do «one more step» continued for months. Their left hand doesn’t know what their right hand is doing. You can never talk to the same person twice in a row by email or phone. We would respond to a request, then get the same request from another staffer, then another email asking us to disregard. It got ridiculous. The paperwork dragged on so long the donation did us no good on taxes because the donation paperwork still wasn’t done when we filed. I would give someone else a try. These people did not deliver what they promised. I hope the title-​trail is okay if that car is in a future accident.

This is the second car I have donated to this organization. Four years ago I donated my son’s old Ford

Disappointing. Promised three day hotel stay. You have to send $ 50 by US mail to some firm in Florida to activate. Two months and my car has not been auctioned yet. Very sad.

Watch out.
I donated a vehicle, did my diligence, filled out my paperwork — submitted my changes to the DMV.
They didn’t do their end of the bargain.
Apparently, the subsequent buyer of my car crashed it, and when the car was impounded I was listed as the previous owner rather than Kars4Kids or whoever handled the auction for Kars4Kids…
So what happened then you ask? Well, I got a notice from the LAPD — with the new buyers name and my name and address listed as the «previous owner» and the impound garage that the car was sitting in.
That new owner… then took it upon himself… to take my address and try to pay me a visit…- Thank God I live in an enclosed location with security because he was not allowed to my front door.
This is disconcerting and frightening, apparently the man was very creepy.
When I called Kars4Kids to tell them about this and to see what they could do — they did nothing about it but tell me that they didn’t reveal my name. The point is lost here that they didn’t do their job in a timely manner or the «previous owner» of the vehicle would not have been listed as me. Someone is not doing their paperwork in a timely manner… and now… my safety has been compromised. The Vehicle was purchased over a month after I had donated it… and the paperwork had not been filed…
incompetent!
I feel helpless.
Don’t use this service. You’ve been warned.

I donated my 1990 Corsica to Kars4Kids and was amazed how easy it was. It’s for a good cause and everyone who helped were extremely professional.

It couldn’t have been easier!

Everything was on time and great. The service in the phone and in the pick up were perfect. Thank you so much I defiantly recommend and would use this service again if needed.

Kars4Kids is very efficient in getting my car donation within 24 hours. I highly recommend this organization if anyone is considering donating their car for good cause. Thank you !!!

After being rear ended three times in 18 months, we decided the old Saturn coupe was cursed. With the insurance money we were able to buy a small SUV and donate the totaled Saturn to someone that could sell it for parts. After looking at several charities, Kars4kids seemed like the best option. Like some of the other reviewers, I’m not sure how the donation helps kids, but hopefully money is finding its way to children somewhere. The agent on the phone was friendly and polite and made the process easy. We were in a hurry to have it picked up, as we were going out of town. He explained they normally need 24 hours notice, but said he would see what he could do to have it picked up that day. A few hours later, a tow company called to say they could pick up the vehicle in the late afternoon. The transaction was simple, just turning over the key and the title. We have already received our donation receipt for taxes and they also included a hotel voucher for a 2 night stay in several cities, which we were not expecting. All in all, an easy transaction.

Kars4kids came to my rescue. My car was 14 ½ years old and I always said I wouldn’t get rid of it till it died… and it finally did… driving thru an intersection with just enough power to pull to the side of an entrance ramp. I called Kars4Kids and they were so responsive. I was concerned that it would be towed if I didn’t get it off the freeway. My car was picked up 9:30 the next morning. Paperwork took 60 seconds. I’m not sure how my donation of my car, helps kids, but their help towards me was proof that my non-​running car was appreciated.