L.A. Hardwood Floors

My home was rented for a music video shoot and my black bamboo wood floors got all scratched up from women’s high heels. La Hardwood Floors came in and replaced the scratched boards and matched them perfectly. I had called the original installer and they stated they did not know how to repair them without replacing most of the room. La Hardwood Floors came to my rescue and did an amazing job. They were very clean didn’t make a huge mess and left me very satisfied and would call them again.

I was shopping around and getting quotes and different ideas on material to install hardwood flooring in my home. This job required nail down installation for upstairs and glue down installation for downstairs. I decided to give the job to Camilo (LA Hardwood Floors) because Camilo had experience working with the material I wanted to install and he seemed like a nice guy. Camilo came and gave me a quote and returned once more to get a final measurement on exact square footage to be installed. I told him that its about 2,150 square feet, but this is not my job to determine and he should measure for himself all areas. He did measure and came up with 2,100 and based on that I ordered materials and extra for waste. Also during this visit he mentioned that he would have to spot grind the concrete slab because certain spots were slightly uneven and they would just scrape the rest of the areas by hand. At no point in time did they grind any areas. I thought nothing of it, because I figured he knows what he is doing and its his job. Now onto the finished work. During the end of the installation he realized that they would need more material because he had miscalculated the square footage. I had to order more material which wasn’t a big deal. What was a big deal was the fact that he had the audacity to ask me to pay for the installation of the extra square footage he missed, then asked me to split the cost with him. Also during the installation his guys banged up a bunch of walls, and door casings, which were all brand new and freshly painted.
I caught a couple things that were not normal so he had to send his guys back to repair those areas. As time went on I discovered more and more issues. The installation is extremely poor to say the least. The following are some of the issues that are obvious to the naked eye.
1. The hardwood planks are uneven, with gaps in between the boards.
2. Certain areas that were face nailed were not filled in with wood filler.
3. Also most of the areas that were glued down are popping up and when you walk on it, it moves up and down. Stop to knock on the planks and they make a hollow sound as if it was just layed on top of the slab with no glue.
4. Remnants of the glue used to glue down can be found on the surface in many areas.
5. Crooked cuts on transition from the hardwood to different material in other rooms.
6. The built in refrigerator toe kick can not be installed because it does not line up with the screw holes on the legs. This is due to the fact that I was advised by Camilo, to not install the hardwood underneath the refrigerator. His reasoning was in case there is water damage, the hardwood would bow and i would not be able to slide the fridge out. Rather doing that he advised placing a loose sheet of plywood underneath. This caused an uneven surface which can not be leveled out to install the toe kick.
At this rate he has to come back three, four, five, six times to get everything corrected and I do not have the time nor patience for it. I have other dreaded experiences with painting which is related to LA Hardwood Floors which I will not get into. Camilo and his guys are nothing more than a complete and total joke. I asked him for a copy of the contract and he never gave it to me, which is illegal. This is how he operates his business, nothing more than lies, incompetence, and sheer stupidity. Consider yourself warned by my experience and others as well. Hire a REAL professional not a FAKE one, who knows what he is doing and also his employees know what they are doing.
If you want a good installer of hardwood floors or carpet, contact Carpet Crown (818) 988‑7500. They just finished another job for me two weeks ago, installing the same exact material Camilo used in my home. 3,300 square feet of nail down and glue down flooring and the quality of work is outstanding. These guys know exactly how to prep surfaces and install hardwood.

Camilo’s team are the best fast and great work competitive prices and get the job done fast and good quality I definitely recommend this place to upgrade your home

This place is the best place in LA for floors. Great prices, installation, and they get the job done fast.

For all you hardwood floor needs, LA Hardwood Floors is your one and only stop. Camillo’s team is clean, kind and courteous. Very competitive and professional. I highly recommend.