Laundry Lounge

Horrible rude service! The machines don’t work well at all and you can’t put less than $ 10 on the laundry card used for the machines. Don’t go here, if anything goes wrong they won’t help you. So bad.

Ratchet place no offense. Came bc my roommate gave me his card that had 10 bucks on it bc he hates coming here. And costs pretty much the same as a nicer and safer located laundromat that I drive out of my way to go to, Our Beautiful Launderette. Prices are weird, some machines cost $ 4.68? Random amount. Drivers are free. 10 mins a cycle. Doesn’t dry at all first round but hey it’s free. Not bad if you’re on a budget I’m sure. Eh not my scene

Ok so my usual spot was closed do to some water maintenance so I went against my gut feeling (and previous Unilocal reviews) and decided to come to this place instead.
Well, previous reviewers were right. I mean this isnt the worst place but it lacks a lot of regular business practices. First off, machines aren’t priced fairly i believe, seems like they definitely add the «Free dry» charge to the washers so you no longer feel its free to dry. One of the larger machines i used broke midway it washing my clothe and it stayed in washing cycle for over an hour luckily it finally worked so once the cycle finished i was able to get my clothes out. They offer free wifi which after following the simple instructions i was never able to connect (and no it wasnt my phone, other people have the same issue from what i heard from a regular). Maybe the nice part was that they do have plenty of parking but it was full when I went
Even though I am close to this place I wouldnt trade it for my regular spot just down the street. I think there needs to be closer management of this place or eventually it wont survive.

Washer got stuck half way thru the wash and attendant pretty much did nothing to help. The washer door wouldn’t open so she called her «manager» but wouldn’t let me talk to her, wouldn’t give me her number to call and wouldn’t tell me what this «manager» said. Then some man shows up (NOT a mechanic — doesn’t even work here I later found out) and tells me he’ll give me his girlfriend’s sweater to make up for my clothes being stuck on the machine, seemingly never to come out. I called the «customer help» number posted on the wall and left a voicemail but never got a call back. For something as simple as doing the laundry, these people really made it difficult. FYI no manager or mechanic ever showed up, I waited over an hour and lost all my clothes.

When the machine I used turned on the wrong setting, ruining my clothes, the attendant looked at me with a complete «Uh-​huh, I’m gonna act like I don’t speak English, and I don’t give a s#*t about your clothes» look. I will never come here again.

Used to come here when I first moved to the neighborhood. It was cheap but the machines were always broken and the clientele was a bunch of crackheads. I stopped going and started taking my laundry up the street for fluff and fold service. Fast forward a year and I went back to do some sheets and blankets. Completely remodeled, new machines and a new card system that you load with cash or card credit cards. But the credit card system is disconnected which basically means this place is cash only still (one time I went, even their ATM was offline). Still a heavy crackhead quotient here as well. Saw a guy who was obviously high off his gourd, stomping around, threatening to kick people’s asses if he didn’t get a machine. I wouldn’t go here unless it’s a last option. Expensive, inconvenient and just not safe.

Machines barely use any water, some of my items came out bone dry. I had to ask attendant to rerun the cycles but she was less than helpful. Called management but got voicemail. Hopefully they call back and refund us for this mess.
[UPDATE: 2 months later and no still response from Management regarding the requested refund because their equipment didn’t work. Screw this place.]
Excessive detergent buildup in the detergent bins that spews out soapy suds that can’t do anything because there’s no water to move the suds around or rinse them out of the laundry. If you do loads here your clothes will end up dirtier than when you started because they’ll be full of excessive soap.
The washers and dryers require the use of a special card that costs $ 1 to buy, then you add money. If using a credit card the only options are in 10’s so $ 10, $ 20, etc. Too bad if you don’t use it all.
Also, the attendant started 2 identical machines at the same time, one on warm, the other on hot. One is still at 13 minutes remaining, the other at 5 mins remaining. Something really fishy seems to be going on here.

Expensive machines, need to purchase cards and the restroom is an additional 25 cents.

Just came back and I am pleased. A lot of people complain about the personnel and taco trucks no longer being at various laundries, but you go to a laundry to get your clothes clean and dry, not have tacos and make nice with the staff.
Yes, the washing machines can be considered a bit pricey, but if you use a large washer what do you expect. I will be honest and say that I chose larger washers and selected the option to have an extended wash time and I did not find the time to be very long. In fact, the one smaller washer I chose actually lasted longer than the extended washes, but so be it. I know that next time I will go with the smaller washers. And there will be a next time…
In terms of the staff, there was a gentleman and a woman there cleaning up the entire time I was there. I asked the gentleman a question and he was dismissive (shook his head no and pointed to the lady). The woman answered my question and proceeded to show me how to purchase a card. Again, I’m not going to laundries to make friends so that wasn’t a big deal. There was a gentleman doing some construction outside and another patron told me he was the owner. When I went out to my car he realized that he was getting dust on my car and offered to pay for a car wash. I probably should have accepted, but we laughed it off. It’s not like my car was totally clean anyway. I did appreciate his apology and it was nice to see the the owner was on site working on his business.
Yes you have to pay $ 1 for a card, but if you put $ 20 in you get $ 2 back so it pays for itself and more.
The driers are free, that’s a winner for me and makes me feel like it all evens out when I can dry as much and as long as I want if I need to.
The place is clean and in a good neighborhood. The patrons also reflect this. This is important to me because I need to be sure I don’t bring bed bugs home. Yes, I said bed bugs. There is an epidemic here in LA and you never know what you’re going to get when you go to the laundry.
Walgreens and Von’s are across the street which makes it convenient, especially if you run out of something.
I was actually heading to Love Laundry down the street. When in pulled in the parking lot was packed and so was the laundry. This is in the middle of the day on a Friday. Having passed the Laundry Lounge on the way, I headed back and went on in. The place wasn’t empty but it’s large enough for everyone to have there own space, enough parking, plenty of room to fold and almost all walls are covered with dryers.
No problems here. I will be back, especially since I know it’s 24 hours and that the owner takes pride in his property.

My washing machine in my building was broken but I did not realize until I’d already poured liquid detergent all over my load of clothes, so this place was a life saver. It’s open 24/​7, the machines are super nice, and the guy working here was incredibly helpful. It might be considered a little pricey ($ 2.80 for the smallest load), but I see it as worth it for being open all hours and the quality of the machines.

Best Laundromat ever. Open ²⁴⁄₇ which is freaking amazing in my book. Hasn’t ever been busy when I have been here. Lots of laundry carts. Lots of machines. And have not come across any broken machines.
Costs me $ 3.50 to do all my laundry which isn’t expensive if you consider the fact that the dryers are free.
Even don’t have to worry about putting quarters in the machines because it’s all setup to use their card system which I can reload with my debit card very easy and convenient.
And the lady that works here is super nice even if she doesn’t speak much English.

Used to wash here for years. New ownership didn’t consider it’s environment. This is a no coin laundry now. Free drying isn’t really free when you double the washing cost. Worst brand new washers I’ve ever tried. Even posted a video to my social media when I accidently put money in an empty washer so I got to see it wash empty and there’s hardly any waster used. If we wanted dry cleaning we would go there. I’m glad they kept the same employee who keeps the place well kept and is very helpful. Stopped going here especially when they got rid of the taco people on the corner. Done with this place. Never coming back.

Yes, the machines are new and the place seems clean, but this laundromat has gotten SO expensive. AJC (another reviewer) is completely spot on: you have to buy a card and put even dollar amounts, but then the machine costs $ 6.28 or other amounts that are «off center.» Think about it: they do it that way so you can pretty much NEVER get your card down to zero and just have to keep reloading and reloading. How super-​sketchy is THAT?
True, the dyers are free, but it’s not worth it. I used to go to this place ALL the time, but the management has changed and so has the convenience of it all.

Laundry Lounge is not their real name. The real Laundry Lounge is on West Washington Boulevard, near Grand View, 90 066. I went to this Laundromat on Sunday, May 3^rd, 2015, and the only way to do one load of laundry is to buy a card for $ 1.00 in cash, then put a minimum of $ 10 on that card. When I went to use a machine, it cost $ 6.28. Yup. $ 6.28. It is supposed to wash, rinse and spin for 18 minutes. As I stood there, watching the laundry, the number of minutes jumped from 15 to 8, like ZAP! Hmmmm. What happened to those 9 minutes? The clothes did not get cleaned, and so I looked around for a number. There was no attendant and no sign posted anywhere with a contact number. One rolling card had a different name on it, so I called that number, left a message, and after 10 days, there has been no response.
I called Laundry Lounge, and a sweet lady at the Washington Boulevard Laundromat told me that the only true Laundry Lounge is on West Washington Boulevard and Grand View in West L.A., not on Fairfax and Pico. So, the guys who are running the brand new one on Fairfax are using a name that does not belong to them. Complete scam artists.
I now have paid $ 11.00 for a load of laundry that was never cleaned, and there is no way, repeat: no way to get the money back. You may as well donate $ 11.00 to this joint, for it will do just as good.
I shall never set foot inside this «Laundry Lounge» again. Nor should you. What crooks these guys are.

Brand new just remodeled laundry mat! All the machine are new!!! Very clean! The man that works there, he could be the owner is so SUpER nice. I forgot my detergent and he offered some of his. He was very helpful and sweet. I will definitely come back. Plus the location offers free dryer!