Leeds Property Management

I truly hope people read this review, before moving in with this company. This Place SUCKS! DO NOT RENT FROM THIS COMPANY! From the very beginning, the apartment wasn’t done being prepared even after we gave a months notice prior to our move in. We moved in and the bathroom wasn’t finished, nor were the floors. I have lived in a unit managed by this company for a year, and I regret signing the lease with them; I WILL be moving out. Their responsiveness, and care for their tenants is extremely low. If something goes wrong in your apartment don’t expect these people to fix it in a timely manner. Even the gate system doesn’t work correctly, and post workers (UPS, Amazon, etc) cannot come inside the building. Thats just one example of a problem that has lingered and has not been handled. The on-​site managers of the property are CONSTANTLY quitting, leaving the tenants with no management most of the time. I have gone through 4 managers just in my first year here. Couldn’t be more frustrated and unhappy with this company.

I had zero problems with the prior owner/​landlord for numerous years. That all changed when Leeds took over ownership with Nicole Bryant as «manager.» She has engaged in illegal and unethical conduct. I believe her goal is to get all tenants of the 8 units at 3771 Keystone to move out.
Nicole is horrendous, doesn’t answer calls, hangs up on people, leaves threatening notes on our door, is completely unprofessional. She yelled at me then hung up on me when I phoned her to ask a simple question.
Without notice, Leeds started construction on the building, leaving a huge unsafe mess and causing tons of noise. I tried to discuss this with Nicole Bryant, but she ignored me and instead slapped a «3 day notice to pay or quit» on my door, along with my rent check returned to me. Rejecting my rent check, she demanded I start paying by money order (which my lease did not require). She even threatened a late fee and to ding my credit even though I correctly paid per my lease. Leeds/​Nicole illegally demanded an illegal retroactive modification of the terms of my lease, manner of payment, and refused to accept my rent check timely paid.
Others in my building have similar stories. One unit was forced to vacate. 2 others were slapped with eviction notices. Leeds won’t give back a deposit either — they charged one tenant who moved out for «carpet cleaning» for ancient carpet they removed as the place is undergoing a huge transformation. All illegal and unethical practices by Nicole Bryant and Leeds, with them banking on us moving out instead of fighting them in Court.

Well, I thought I’d found one of the few non-​shady landlords/​management companies in LA, but I was mistaken.
Now that I’ve been in a rent-​controlled apartment for 4 years, the harassment has begun. I guess they want me to move out so they can get market rates. They don’t like the rent control laws that exist in Los Angeles.
I’ve paid on time, and not bothered them for anything really. Friday afternoon they decide to put a three day notice on my door to remove a window a/​c unit. This unit had been there two years, and the building manager has one in his apartment. Nothing in the lease says I can’t have a window a/​c unit. They waited until I was gone for the weekend and there was a heatwave to issue the notice, for maximum harassment.
So now begins the Odyssey of lawyers and lawsuits. I don’t like people who don’t follow laws, and I don’t like to be picked on. I’m the 1 in 100 that fights back.

This is about a call I received about a position with this company. From reading all these reviews I would NEVER work here.
Bill Schwarz just called me and was really short and rude. He asked my for my credit score and I declined stating that I was uncomfortable giving this information to someone I didn’t know. He was basically holding the job hostage for this information. When I said politely said no again, he pretty much hung up on me.
What an unprofessional… you know what I was gonna say.

I lived in a unit managed by this company for just over a year. I had signed the lease after reading all the negative reviews on this site and thought to myself people don’t really review their property management companies, so the ones who do, will have only negative things to say. The first 6 months lived up to the negative reviews. I thought to myself I really should’ve listened to the reviews and rented elsewhere. When we got a new apartment manager halfway into the lease things certainly improved in one aspect. He really took the initiative to get things fixed and turn around the reputation of the company. However — I still have complaints which make my rating what it is.
Whenever repairs were to be made the manager would allow the repairmen to park in anyone’s spot to make the repair. Living in West Hollywood, anyone would know how difficult it is to find parking. Since the lease includes 2 parking designated only to those on the lease — I had to fight to get them to not park in my spot. This should not be a tenant issue. The trash area– they have one small dumpster for I believe it was 16 units. That trash area got over filled every week and was absolutely disgusting. It took 4 months to get a new microwave when ours was broken. It was one that was mounted over the stove but still– no reason to have to wait that long. Another thing that had really upset me was when I had an issue with the tenants above us. The building is old and all the units have hard wood floors. When a new group of people moved into the unit above us a little over halfway through the lease, our peace was very quickly disturbed. The girl would wear her high heels in the house at all hours of the night. There would be constant banging and sounds of things dropping and then rolling across the floor. They would do a one hour work out at around 9pm which involved banging drum sticks and jumping up and down. The noise and vibrations were so loud I thought the windows were going to break. I recorded the audio and shared it with friends and they could not believe the noise. When I took everything to the management they told me to resolve it with the tenant and that it isn’t their issue. (this is after I confronted the tenant twice about it, nicely and with no understanding in return).
The only thing that keeps this rating a 3 stars is that they were true and fair with the security deposit. That was my biggest concern after reading all the reviews. We got deducted only 125 but with no explanation as to why. To be honest, I was surprised they didn’t rob us more so I didn’t even ask questions. But sometimes you have to go with the reviews and if there is a different unit that you like with different management… run far from Leeds property management. If you are set on a place because of a price point, understand you will have to micromanage your manager to ensure you get proper treatment and document everything. Take lots of pictures before and after the move so you have a case an know your rights as a tenant.

I’m a bit surprised to see all these negative reviews here. I guess it really depends on the site manager of each property as to how well we are taken care of. We rented from an apartment complex in Pasadena. The site manager was usually very busy and away, but she always did her best to respond to our requests for repairs and other concerns as soon as possible. The property itself was well taken care of, too. It was a spacious two bedroom, two bath apartment with wooden floor. It was very nice. We recently had to move to a much smaller place closer to our school and work, but we enjoyed renting from Ben Leeds Property Management for over a year and a half (primarily because of our site/​apartment manager). The cleaning fee was a bit high ($ 115) in spite of the fact that I cleaned it the best I could before vacating. It also took almost 30 days to get our deposit refund. Hence, the rating is 4 instead of 5. But over all, we were satisfied with management while living there.

I agree to the most of the reviews in here. I found a listing on craigslist and went to the bldg. no one is ever available to show us around. The manager were not there to accommodate us. The conversation basically by phone. When we are ready to apply, went to the main office and still the manager wasn’t there to meet us and greet us. The receptionist are rude and not very friendly. I wonder what kind of business they are running but they are very proud of themselves that they can’t be nice to their customers. No customer service etiquette.
I’m just glad we didn’t get any of their properties. It will be a huge regret.

We rented a house in Weho from Leeds. I was very scared after reading the other reviews, as we had already signed a lease. I have to give the love when deserved. The actual management office itself is nice and clean. The house itself was one of the nicest and well kept houses I have lived in, in LA. When I made a request, they were usually fast to get it done. Though there was a couple times I had to call back to get things done, but they got done. There were dogs pooping and peeing in our front yard, so Leeds put up privacy hedges at my request. They are a great company, and always treated me good, but I also pay my rent on time. I also got most of my deposit back!

Roaches everywhere, DONT BOTHER EVEN LOOKING AT THIS PLACE. I have a picture of a roach in the parking lot that was bigger than my thumb. roaches were biting me in my sleep. Previous tenant left due to roaches biting her kids. Dog shit all over the place, dogs barking at 3am, kids stepping in shit and tracking it into the apartments. Manager stole from apartments, ipods, notebooks, ipads stolen. Management stole from deposits claiming bogus damage even after a walkthrough.

My roommate and I moved out Feb 1^st, legally with a 30 day notice, and we have yet to receive our deposit back. We were not given a walk through or itemized statement of deductions ect. We have called the office several times only to be disrespected by the receptionist, with her improper grammar and lack of regard for California law!
Living there got one year we had 3 different managers and terrible response times to maintenance request. This is by far the worst management company I’ve ever rented from.
Almost two months later still waiting on our refund!

Worst landlords ever. They do not care at all about their tenants. If you need something fixed forget about it. There are plenty of landlords these days who you’d be much happier with. I would never rent from them again. When I move I’ll make sure Leeds Property Mgt has nothing to do with my next place. These landlords are AWFUL.