We love Mac. Steven is the best make up artists. He did my daughter and myself. Excellent customer service. He made our day!
Kim F.
Évaluation du lieu : 5 Carson, CA
Nicole was very helpful into letting me choose for the right concealer and foundation. Definitely going back again since I live close by this store…
Carla L.
Évaluation du lieu : 1 Los Angeles, CA
Horrible customer service. They don’t care about giving you a great shopping experience or helping you they want you to buy and get out. Be prepared to be ignored you have to get their attention. I say go get your make up else where.
Nina N.
Évaluation du lieu : 1 New York, NY
The guidelines of Unilocal clearly state that you should not review this store if you are in any way connected to the store, yet the retail manager is the first reviewer on here — giving it 5 stars. SMH. Listen, I have been to many MAC stores in my time. This one must have been the singularly most abhorrent one I have ever encountered. Their CUSTOMERSERVICE is seriously lacking, and some of them have zero skill sets in makeup. It is a very disappointing store, and I’m being generous here. My experience was terrible!
Rena C.
Évaluation du lieu : 1 Los Angeles, CA
WORSTTEXPERIENCEEVER! Horrible customer service … It was the girls first day and they assigned her to do my makeup. She had NO idea what she was doing… I was there for about 2 hours! Plus I wanted individual eye lashes but they were like we can’t do that! I made an appointment? Made no sense and when I spoke up their manager Jack he didn’t even care. I wanted to get my makeup done for a wedding and just had the worst experience. Never ever going back!
Vanessa G.
Évaluation du lieu : 1 Beverly Hills, CA
Terrible Customer Service! The representative at MAC was unprofessional, rude and she doesn’t have manners. I will call on Monday morning to MAC East Coast to complain. She stated be the manager … I couldn’t believe she started a discussion with me when I wanted to return a product that had a manufacturer problem. Terrible! I’m not going back to that store again…
Bill L.
Évaluation du lieu : 5 Los Angeles, CA
Wow! Great people! I just wanted to get my eyes done for New Years Eve, I called the day before and they were booked solid, Cory put my name on a standby list. I decided to stop by in person just to see. Jack slipped me in and did a fabulous job!!! Totally made my NYE!!! Thank you jack and Happy New Year!!!