Marinello Schools of Beauty Salon

I am very disappointed with Marinello’s at this moment and time. They have lost their funding and will be closing its doors very soon. But, all they can tell their students is they don’t know. I would like to know why? Why dont you know whats going to happen to your students once you close down? Why are you scamming your students and threatening them with suspension if they do not cash a check and bring it back to you that was written in their name? I would like answers for my child and so would a lot of other parents and students. When will you know? When a class action lawsuit is filed against you for fraud? Are you like the other for profit schools who just bilk their students out of money and don’t care about the end result. Can someone answer me since Corporate @ 5 629 452 211 will not or cant and the financial aid advisor from the West LA campus seems clueless

Bad manicure. Is cheap but i can do my nails by myself better
I ash deep cutuculas take out and she didnt
Took i long time because all rhe time they need to call rhe surpeevisor to get the material

Note to staff. If you don’t supply spa slippers have the nail tech do the pedicure first. I had to walk to my car without any shoes so I wouldn’t mess up the shabby Polish job. Let you clients know this prior to getting service so maybe we can go across the street to Sally’s and get a pair. Not good business. Not at all.

I made an appointment for lashes and the staff assisting to make the appointment was very helpful and informative in regards to services offered and hours of operation. I was told I’d be scheduled with their «best» student that does individual lashes.
I got to my appointment, and didn’t have to wait long before I was called to the area the services would be performed. I saw the student also had lashes on, and they didn’t look dramatic on her. When asked the type of lash I was interested in, I told her similar to the look of hers because I wanted a natural look, just a bit longer than my natural lashes.
The student was personable, we held some conversation. The only issue I had during the service was that she repeatedly blowed her breathe toward my face in order to help dry the lash glue! Thank goodness her breathe didn’t smell, the school should get their students fans. I don’t know anyone that likes others blowing their breathe in their face.
I got a couple of compliments about my lashes, however, in the end, I was glad I only spent $ 10. I wore the lashes just for the weekend because they were more dramatic than I thought they’d be; didn’t look natural to me. Guess, you can’t base what you want for yourself on what others have! True life lesson but goes for lashes as well. I’m no lash expert and I rarely get them, but I’ll pay close attention next time to how long and dramatic the lashes appear before I have them put on.

My go-​to for my tween daughter. The «student/​stylists» do a great job for a great price. Bonus is they’re quick and always give my girl a mom-​approved but tween-​appropriate ‘do.
My ONLY gripe is making appointments. On more than one occasion I make an appointment a week out and on the day of the appointment, my name isn’t on the books! Once I made an appointment, confirmed it the day before and again the day of. When we arrived the stylist wasn’t even in! Grrr. BUT the manager (bless her sweet heart) always makes it right and makes sure my big girl is happy and mom is happier!
Perks for the new spot: LOTS of free parking in the shopping center!

I got my haircut by Jasmine today. She was very experienced with men’s hair, and took her time (over an hour) to give me just the cut I was looking for. I’m incredibly satisfied, and the best part? $ 7. Madness. Just make sure to tip well.
Friendly, cheerful, experienced, budget friendly. Come give the place some love.

My gym is next door, and sometimes I just don’t have the energy (or desire) to wash my own hair and it’s too late in the day to book with my regular stylist at a nearby salon.
I want to give these two students a shoutout.
(1)Caitlyn did a wash, dry, and some of the best curls I’ve ever seen or had. Almost like spiral rod, but done with the flat iron. She asked me what I wanted, and was quick and professional. Great personality, too.
(2) Markeisha (please forgive the spelling); she does an amazing shampoo, is diligent and fast, but thorough. She gave me one of the best flatirons I’ve ever had. My hair is unrelaxed and «natural», So getting the roots flat is a trick. She did it. And in 75 mins.

When I checked in I asked how long for a walk in pedicure and the older lady at the counter with an ‘instructor’ shirt told me it would be just a short wait. After reading two whole articles and going through my Fb feed twice (!!) I asked again– this time she said they’d be back from lunch in 5 minutes (if she knew they were on break before– that was the time to tell me so I could have lunch too). I waited another 15 min, they called son more people up but not me. I pointed out that by now I’d been waiting close to 45 min– that if she knew they were on lunch she could have told me so I could eat too, she then denied all of this and announced they were ready for me. Perhaps she misses the point that a salon service is something you do for yourself to feel great, even a reward or pick me up. When you get treated like crap and then called a liar it defeats the purpose. No salon service is ever worth being treated badly.

Kenna was super she did I perfect color and the best blow dry I ever had in the three years I have been coming. On top of that she did a fast clean perfect job
Thank you Kenna

This 4 start is only for my last visit and it refers to the student alone. In finally found a student is not only can use a flat iron, has good chair side manor and doesn’t automatically use product for my hair. Now I’ve made many complaints about the speed of these students… Because I’m so use to being there for a minimum of 3 hours. That’s how I schedule my transportation pick up and drop offs. I get there at 10:15am, I’m seated by 10:30/10:35am. The girl finishes my hair by 11:45am. I was so pleasantly surprised. But bummed out too. My transportation was set to pick me up at 2pm. Now what was I do to with all the time I had left? It was amazing, I just couldn’t believe it, I’m not going to have to sit here for several hours. So I found a student whom I will use exclusively and she graduates in December, so I have a few months to enjoy her. She saved me and my opinion of this location, just for the moment. However this was just my first session with her, by the way her name is Aryianna. I hope that’s the correct spelling. She was professional which I like, she was on it, fast and my hair was nice. She’s a winner.

If it is not yet Halloween, why do I have a brown ring around my face? After my hair was colored, the student was ready to send me on my way. I inquired as to why I had a brown ring around my face. The student did not know and asked her instructor. The instructor said to scrub the hairline with cotton and hand sanitizer. The hand sanitizer contains alcohol and that should take it off. Well it partially did. After way too much scrubbing nothing more was coming off leaving me with ring-​around-​the-​hairline. The instructor said it would come off in time. Okay. But what do I do now? No other solution was offered. A Google search for methods to remove hair color from your face produces several methods. Not one includes hand sanitizer. I expressed my dissatisfaction, paid and left. –1 star
The student was very nice and truly wanted me to have a positive experience. + 5 star
Cleanliness + 5 star
Parking (this is LA!) + 5 star
I realize that this is not an Ivy League school; it is a vocational school. That being said, the atmosphere was way too casual. In addition to the technical aspects, the students should be taught professional workplace etiquette. 0 star.
So overall, let’s give it a 3. But you would think that would be generous if you saw my face.
Just as a side note: I asked the student why she chose this school. She said because of the commercials. Gotta love it.

Ghetto school

I went in for a brow clean, the receptionist was good however when I first walked in I wasn’t sure who it was since there were students chatting behind the counter. Finally I got checked in. It only took about 5 minutes before I was greated by the server. she was so sweet which I was not expecting and the brow clean was amazing definitely returning back to her. I believe she is there in the evening. Definitely recommend her

For today, we decided to drop by and check it out. Wow, they really opened fast. Looks clean. The receptionist on the counter is very helpful. I checked out the menu of services. Wow! not bad on the prices. I’m always looking for a good deal & save money. Will be returning tomorrow for color. Will post another review later.

I wanted so badly to love this place. Everyone was nice enough but the girl that was cutting my hair was so rough that I spent 2 hours (just for a cut and blow out) in her chair cringing and trying not to cry. I had a headache after I left. And on top of that… my hair looked nothing like what I wanted! Nothing at all… she pretty much gave me a mullet, short in front and long in back… When all I wanted was layers and a side bang… It looks like I have a short haircut and I put long extensions under it to pretend my hair is longer. Ugh. I hate how it looks and because so much was cut off, there’s no way to fix it but chop everything else off to have the short cut. Bye bye 20 inches :(
I understand these are all students with teachers floating around to help, but there were way too many moments when she just stared at my hair like she had no idea what to do. And then would call a teacher, but when the teacher would give her pointers she’d either talk back or just look even more confused. I’m giving as many stars as I am because the girl doing my hair was super nice, the price is amazing, and they all couldn’t be that bad right?
Not certain I’ll be going back though…

I just left Marinello School of Beauty, after standing at the receptionist desk for 2 minutes, with no one in line but yet not acknowledge. During that time, 4 people were behind the counter discussing bra size, and where to purchase a bra. They never once asked, how may I help you. I looked around for a listing of services but non posted, so I just walked out. What about customer service?.

I have been to Marinello on three occasions. The first two times, I was treated respectfully and the students were professional and I was pleased with the results. Being an educator, I try to support students whenever I can. So, I was disappointed when I was treated rudely today. When I walked in, students were packing up, so I expected someone to say, «sorry, we are closing; we will be open again on…» Instead, I got, «ooooo, it’s too late for walk-​ins.» I stood for a moment in shock. Then, I thought, I guess I will just leave. Maybe the girl realized her lack of professionalism and she asked me what I wanted. I told her that I just wanted my natural cut to be lined up, but that it was okay because they were closing. Again, what I really expected was, «well, you could make an appointment for …» Or, «you can come back on …» Instead she said she would line me up. Of course, that did not happen because the registrar was closed, which at that point was fine with me because, while I wanted to be line up, I really did not want her rude self to do it. While I know the character of one student does not represent the character of all students, I do know that it will be a long while before I support Marinello and its students again.

Amazing service at the student school salon, now occupying the former my gym space. The students are all very nice and excited to start their careers. The prices are extremely reasonable and the instructors are walking around the chairs frequently. A must try. I was impressed and will be a regular.