Midway Auto Center

I leased a car with them thru a program with Über and their service is lack luster. As per lease agreement I am suppose to come to them for oil changes and the like, so I made an appointment, I get to the dealership at the set time and am told I have to wait over an hour and a half for my oil change because someone is ahead of me. I asked why have appointments if you can’t keep them? The response was absurd! They said it’s like any other place you make and appointment and it could be late! What??? That is a ridiculous answer and shows a low level of customer service and is a complete laugh in my face. It’s disrespectful of my time and my value as a customer. At the barber shop and nail shop I have to set appointments and they keep them and expect the customer to keep them as well. This should be no different.
Additionally, I asked about another issue with my registration and they just keep giving me excuses, saying the person is on there way. Not addressing my need and blowing me off.
I would not recommend coming to this dealership if you have a choice. The customer service is sub par at the least. If I could do this process over I would not have chosen this dealership.

Had a fender bender out front and needed help. Rob and the manager are unwilling to help. We had no choice but to leave keys on car unsecured because they wouldn’t hold keys until AAA arrived.

I was fortunate to have the opportunity to work with Midway Auto when purchasing my first car in Los Angeles. Rob and Tunde were both amazing sales men and worked with me when discussing and negotiating my new car. They were kind and respectful of my concerns and questions during the entire process. At Midway Auto — they take care of getting your car in the best shape before your purchase, and handle all the DMV registration and license plates. I had no idea buying a car was going to be so easy, and fun! Thank you Rob & Tunde for giving me the best experience of purchasing a car!

After months of shopping around for a new car I almost gave up. I have been through many dealerships and salesman being unprofessional and rude. I searched the web and found the car I wanted at Midway Auto Center. I didn’t know what to expect when I went there because I never heard of them before but they were super helpful and professional. The salesman, Rob, was very informative and helped me get into the car I’ve always wanted. The price was the best deal I’ve seen around and even though my credit hasn’t been the best, Rob was able to get me approved!!! I definitely recommend checking them out.

I had a great experience buying a used car from this place. They’re very patient with you and will let you inspect the cars as much as you want before buying. Most of their cars are less than 2 years old, so the factory warranties still apply. Their cars have very low mileage too, and they take care of them pretty well.
The salesman drove the car I was interested in to my local auto shop to let my mechanic inspect it, no charge. They cleaned up the car and detailed it (nice black chemical sprayed on to the tires), and even drove it to my house with the papers for me to sign.
It’s very rare to get the level of service that Midway gives its customers. The prices are usually very good, and the salesmen aren’t motivated by commission so they are extremely low-​pressure in sales methods. Basically, if you want the car you can buy it. If you don’t want it, they won’t try to push you into buying it.