New Smile Auto Body

We got a car accident and car was totally wrecked. It was our first car accident and everything was mess. David approached me on the scene for help/​business. Honestly, I did not trust him at the beginning, but wanted to give a try. He helped to get our car towed to his body shop, and offered us a «free» rental car if we get the car fixed in his place. It past 6 PM and he called the rental company to wait for us, and drove us there to get the rental car. Though the car was totaled and we did not get car fixed there, I would still give him a five stars service.

While they were working on my car, they made a huge scratch on the door. They refused to admit that it was their fault. They claimed that it may happened while car was parked and suggested me to make a claim from the insurance.
Dangerous place to make business. They were rude and offensive.
The part that they were supposed to fix weren’t complete. I had to point out the problem twice before getting them done.

Had my bumper fixed at New Smile Body Shop. Had engine check lights and trac off lights on when I picked up my car. My car was running without any transmission issue until they fixed my bumper. They never tried to help out with the issue and they are very irresponsible. Never recommending this place!

One thing you should know about me is that I’m a horrible driver. Yes, I am your typical Asian female driver! And I have a tendency to… hit things… a lot… and the worst part is, it’s things that don’t even move! The last huge accident I got into was about 2 years ago and I ran into this brick divider thing next to my parents’ driveway. Oh and instead of STOPPING and backing up and keeping the damage to a minimum, I decided to keep on going even though I could hear the horrible crunching noise.
Anyway, now that you know the type of driver I am, you obviously know that I need to take my car (aka Fatty) to the shop a lot. Poor Fatty :(I like Smile Auto Body because they get your car fixed fast and since it’s owned by Koreans, they give you a special discount if you fix other things, rent a car from them, etc. (ha ha!) You know how Koreans are!
So basically whenever Fatty gets into trouble (which happens a lot…) Smile Auto Body is always there to help me!
(It also definitely helps having aggressive Korean parents…)