Nomi Kids

I don’t know why the reviews for this place are so terrible? Maybe it’s changed since then. My experience was nothing but amazing. I went into this store looking for a momaroo. I was surprised with all the selection of colours that they had. I chose the plain grey, and went to checkout. The owner I’m assuming was so nice. She told me how everything was set up, and just gave me some advice on other products as well. You could tell she really cares about her customers. I am definitely coming back to this store for any future baby needs that I have!

I have a 5 year old and have shopped here since he was born. I love this store and the people as they are polite, patient and really helpful. Disappointed the really, really good ones have come and gone. I am expecting again and will definitely be shopping here soon, like tomorrow :)

Don’t you hate it when you do not check on Unilocal reviews before you do business with a company? Incompetent, unprofessional, unreliable. Do yourself a favor and find a different place to shop.

DO NOT WASTE UR MONEY OR TIME in this STORE!!!
the most UNPROFESSIONAL, UNRELIABLE, UNORGANIZED business owner. I had to buy few things from a baby shower registry and the expected mom had to chase the owner around to receive her gifts. The owner is RUDE and completely UNPROFESSIONAL!

This place is a disappointment. They have cute things — no doubt. But they are unorganized, lack communication within the four people that work there (including owner). I ordered a glider a month before my due date and was told the chair would be ready in 4 — 6 weeks. Waited… Called while in labor and was told 6 — 8 weeks actually. And that the company of the glider is closed most of the summer. They offered but made me pay for a rental chair. $ 100+ until chair came. They never would follow up with updates. We had to call. Finally my husband spoke with the owner who was defensive and didn’t know anything about the problem. I can’t believe that. Which was the case every time we called btw. And said 8 — 12 weeks and knew the glider company was closed during much of the summer. How do Jef employees nut know this? Or they just wanted a sale?
Needless to say — I had to ask for a refund of the rental numerous times which they were reluctant and finally got the chair 10 weeks from purchase order.
I’d only give them stars for the cute stuff in store. Other than that zero.
Never going back and don’t recommend. What a shame. They had potential…

Rude, self-​absorbed owner and staff. It’s as if someone bought them this store as a gift and they don’t have to earn any money OR wait on customers. When they do, they’re utterly distracted, go back to chat on the phone, disappear for long periods of time. Items take forever to be delivered. There’s a very «we don’t need your business or your money» attitude here. I can only imagine that the store is fun side project for a very rich, spoiled woman who is clueless about retail, customer service or even how to connect to other human beings. It’s all about her. You’re just a nuisance in between her nail and hair appointments.

Wish I had read the reviews before I stepped into this boutique! The woman running the store was chatting with a friend on the phone the entire time I was browsing. I had questions about furniture, but couldn’t seem to get her attention. You would think a shop with such high-​quality items (at even higher prices!) would also work on helping customers with their purchases.

I went through the whole process of registering on
because I don’t want another mom to be to go through what I went through. I went here because a friend of a friend recommended it, big MISTAKE.
It has now been almost 4 months and I still don’t have my nursery furniture. First they called to tell me the manufacturer delivered our dresser and it was damaged and it would take another 3 weeks to redeliver. Then the OWNER himself delivered our crib and rocker two weeks ago and the crib was scratched. When I pointed it out after it was assembled he first said it was hand painted so it was going to have imperfections. I pointed out that there was WHITE paint on my BLACK crib and I paid $ 1000.00 not $ 100.00 for the crib so this was unacceptable. The owner said he’d call us back the next day with an answer to our issue and never did. He even offered us a store credit which I declined because at this point I just wanted my furniture since they won’t refund our money.
I called again today and apparently our dresser will be delivered next week almost 4 months after our purchase. Mind you we were told 8 – 10 weeks when we purchased it. Their customer service sucks and if you don’t call every day your issues will not get resolved. We spent almost $ 4000.00 on our nursery furniture so we expected better service from this «high end» boutique. The only good thing about this store is their sales person Karina, but even her hands were even tied in helping solve our issues. If you have to shop there ask for her, if not DON’T, please don’t give yourself the headache. I am two weeks from my due date and my nursery won’t be done in time. No one deserves to stress this way. Shop at Bel Bambini, they are amazing and worth every penny.

When it comes to safe high-​end quality baby items, from carriages, cribs to toys, Nomi is the place to go. The reason I shop at Nomi is because when I shop for my niece or nephew I will only get the best of the best, with all the safety issues out there like Chinese lead paint, I would not want to take my chances on the safety of my family. Nomi has all the baby necessities you will need and their furniture is absolutely beautiful. It is known that Nomi ranks #1. There is a reason why Halley Berry and a multitude of other high profile clients only shop Nomi for all their baby items.

Their wrapping sucks here! The products are expensive so I expected a quality gift wrap service and seriously, the gift now looks so cheap!
Now I have go somewhere else.
Barf.

When I found out I was a pregnant, I felt like a knocked up teenager. Even though I’d been married for ten years. Ironically, all those years of Catholic upbringing made it tough to switch gears and think that having a baby was a good thing. I had images of sobbing while seated in the middle of a world of primary colored, plastic furniture. Snot covered baby screaming. Breasts exploding. Yuck.
Then I found Nomi just around the block from my house and I was saved. All the gear was cool, everyone who worked there totally got my «I don’t want to look like I’d ever sport a mini van or acrylic nail» vibe and most importantly, I started looking forward to having the little squirt. I got to have the baby boutique thing without feeling like I was actually in a baby boutique. And I was able to design my funky little nontraditional nursery exactly the way I wanted. And it must have turned out OK, because I even got it photographed for an upcoming book about hip nurseries. (Coming out Spring 2010.)
I’ll be honest, a lot of people complain to me about the service at Nomi. But in my experience, you get what you give. If you are cool, they’re cool. The ladies at Nomi have gone out of their way to help me with everything I needed, and some things I hadn’t even thought about. And for a new mom who cringes at the phrase «Mommy & Me», this was a total gift.

I unfortunately have to agree with the two other reviews. I’ve been there about a half dozen time, each time hoping that the last visit was a fluke. The only reason I continued to return is because I live very close to the shop. Customer service is predictably poor and for some reason, they always have some type of issue when I’m there (apparently I’m not the only one). Some examples are… they couldn’t find the price of the product (happens to me half the time), sharp pins in left in merchandise (apparently a play rug that I purchased was previously hung on the wall to showcase and they forgot to take the pins out when sold me the rug… thank goodness my daughter didn’t roll on one before we found the many pins hidden in rugs)… VERY DANGEROUS!, being ignored for 30 minutes and having the staff laughing about it because they were too busy to notice I was still waiting since they were conversing amongst themselves, and having to remind the staff four times that I am waiting for them to bring out a product from the back.
The selection isn’t bad (although it is very pricey), but I will likely never return again unless I was in a huge hurry and they were the only option I had.

My newborn just came to my husband and I a few days ago: D I’m doing great and itching to go outside; the only problem is that I do not have access to a car when I would like, rely on public transportation, and would need a sling to house my son while out until he is comfortable being in his stroller. It’s nice to know that there is a higher-​end baby boutique with practical selections for my lifestyle down the street from me.
I found the sling I needed immediately since I knew what I wanted while going in, however I waited at the counter for at least ten minutes through what wasn’t even a difficult transaction. The gal behind the counter was conversing with her relative/​coworker, speaking French, then on the phone with a friend discussing her after-​work plans, then she had the nerve to push me a little baby advice when I mentioned that our son slept in his moses basket next to our bed. Not cool!

What a let down.
I was expecting good things from this baby boutique when I popped in to select a gift for a friend. The unfinshed, industrial-​style interior is packed with high end baby gear and gifts. They have a very nice selection of items for infants and young children, including furniture, clothing, carriers, bottles, toys… all the necessities. Nomi seems to only stock the really expensive stuff (for instance, the only rattle I could find was $ 33), but they seemed to be quality goods.
The real problem here is the customer service. I was looking for a particular item on a registry, and the one salesperson on the floor couldn’t find it for quite a while. Then, there was a LONG (like 20 minute) holdup at the counter when the price of the item couldn’t be determined. It ended up being $ 4 more expensive than the registry indicated, which was annoying. Then there was a problem with the computer system and the manager had to be fetched from the back. It took forever. I asked about gift wrap and my item was placed in a cheap paper bag with a little tissue. You think they could do better, given their prices. At the end of the experience at Nomi I was so irritated I swore I’d never return.
If this place wants to play in the high end baby market, they need to offer up the appropriate customer serivce.