One Click Cleaners

Charles Williams assisted our business when we were working in DTLA for a few weeks. Charles and his employees were professional, very polite, punctual and never screwed up our clothes order. I would highly recommend OneClick for your fluff n fold or dry cleaning needs. Thanks Charles!!!

The managers are super helpful. They are accommodating and prompt. They answer all my questions. The online process is easy. I don’t think it can get any better. They are a green cleaners, they dry clean with a hydrocarbon process. I would like them to include that in their Unilocal profile for those looking for green services. It is not even on the website. I had to call to inquire which was a tad inconvenient. The laundry came back beautifully wrapped and clean. The owner brought it in and introduced himself. I highly recommend this company!

I love going to this place. I actually look forward to it. It is fun to see Charles and Zerlene and shot the breeze, gossip, and just get caught up on current events. I also met their delivery person about a week ago. He was also entertaining, but I don’t remember his name. When their delivery person was there, we talked about beauty, politics, and the Democratic Presidential debates. This is typical of my visits to this dry clearners.
They also do a great job with dry cleaning, but that is kind of besides the point. But for those of you who want to know, they are very organized. They give you a personal bag to drop off your stuff, so you don’t have to wait around. They have your credit card information stored so you don’t have to pay every time you come in. The also log in your items and send you an e-​mail confirmation. In other words, they make it easy for their customers.
They get all of my stains out. My clothes look fresh. They also are good at alterations.
This cleaners is a little more expensive then other dry cleaners near by. But it is so much fun to go here, and so convenient, that the price difference is worth it.

OCC is really terrific, with great results, service, competitive pricing and convenience. Charles who runs the business is very responsive and helpful. They are located at the back of Bunker Hill Tower on W 1^st St. in dtla; you can enter from either the 800 or 880 entrances and just drive around to the back of the building (down the side street) to find them. There’s short-​term parking, making it very easy for drop offs/​pick ups. There’s even a well-​stocked market next store so you can deal with your dry cleaning and get your groceries. I’ve been using these guys since they opened, and my experiences have all been perfect. I highly recommend you give them a try. Thanks.

So far so good. I called around for pricing in hemming and dry cleaning around DTLA and was very shocked at my response from 1 Click Cleaners. I called and got no response and didn’t leave a message. Within 2 minutes I received a call back. Charles told me the pricing and then asked how he could retain my business. NOW that is customer service! Turns out I live close enough for them to pickup and deliver for FREE!!! After telling him I was going to browse around for pricing and got off the phone I received a text message with how it was a pleasure to speak with me, he offered $ 10 off for new customers, and would throw in a few special requests I asked for free of charge if I brought in a few items to be dry cleaned. This was a great start to my Saturday. Other businesses need to take tips from 1 Click Cleaners. I just dropped my clothes off and they will be delivered on Monday. The prices are great also. DELIVERED… FREE!!! They have FREE pick up and delivery people!!! We will see how the service comes out but so far I am ecstatic.

OCC is amazing. A little background: I’m a consultant so I travel around a LOT. Usually I have the hotel that I’m staying at take care of my laundry. Because I’m in LA for a long time, I decided to get corporate housing instead, and began looking for a service like OCC.
In all of my years of handing my laundry to hotel services, none have come close to the level of service and professionalism that OCC and the owner (Charles) have delivered. This is what I asked for:
— Monday AM pickup
— Monday PM dropoff
— Thursday AM pickup
— Thursday PM dropoff
— Email notifications for all of the above
Never have I experienced such a seamless experience. I wanted to be hands-​off and assured that I could depend on my clothes getting picked up and dropped off on a regular schedule without having to call every time, and this is what I’m getting.
On top of that, the owner and the lady who I spoke to on the phone were EXTREMELY courteous and friendly, going out of their way to welcome me to a new city. They also do a fantastic job of folding and grouping your clothing so you can just toss it where it belongs without sifting/​sorting. A+++++

This Place has the Best Customer Service. I was out of town and found this place and I needed my suit pants next day and lady Zelene was awesome. My cloth was perfectly done better then my hometown prefer dry cleaning. Highly recommend it.

Amazing service! Great pricing. Spot on! They have us as a customer for life! Thomas is great and extremely responsive. I give them 5 stars for all the qualities a business should have!

Didn’t know dry cleaning could be that convenient! They have several 20 minute spots to park and drop off your things. The owner is very nice and helpful and the turn around time is great. My clothes look perfect and besides a little glitch getting a text when my clothes were ready the whole experience was as easy as it gets.

I moved in to the area a few weeks ago and came across One Click Cleaners while I was at Bunker Hill Market. A day later, I picked up my graduation sash, which was really wrinkly. I called in and asked if they could iron it. They said to stop by and that they would do it for free! Of course, I felt bad for coming in and getting something done for free so I decided to bring in my graduation gown too. I came in, gave them my information, and dropped off my stuff. I asked what the total would be and they said the gown would be free too as my graduation gift, which was awesome. I asked for a sheet with quoted prices and everything else seems really reasonable. I’ll be starting work in a few weeks and I know exactly where I’ll bring my suits to.

Awesome prices and good quality services. They pick up and delivery most places downtown and provide an email confirmation for pick up and drop off. The shop looks neat and decently managed. The only minus is the store is quite difficult to find tucked away in an apt building on the ground floor rear entrance.

A great dry cleaner. It’s so refreshing to find a business that is so customer and service oriented. Charles, the owner, wants to make his customer’s happy, and for us he has really succeeded.
The store itself is new and bright, and conveniently located next to the Bunker Hill Market in the back of the Bunker Hill Tower condos. Free parking. But that’s just for starters. They give you these indestructible laundry bags that are coded with your customer information. That allows them to pick up and deliver at your home. I almost never have to step into the store. I drop my pink bag at the front desk at my condo for pickup when I leave the house. When the clothes are delivered, I get a text so I know they are waiting for me. They charge my credit card directly.
The rates are good, better than the previous dry cleaner at Bunker Hill. We dry clean EVERYTHING and are very satisfied that this is a very good cleaner. No ruined clothes, no lost items, no mix-​ups. Just good cleaning and good service.
I recommend you give them a try.

Great new cleaners on Bunker Hill. Drop my clothes off and promised to be done in 72 hours. Done in 48 hrs, they sent me a email when the clothes were ready. High Tech.
Refreshing new face in Old location. Not the cheapest but very convenient. They can pick up and deliver, they accept most credit cards, they can keep credit card on file. Pick up in most buildings Downtown and drop off when dry cleaning are complete.
They also perform shoe repair and shoe shine service as an added bonus.
They gave me a dry cleaning bag for my future dirty clothes pick up, tagged my bag, and had it ready in 48hrs, what else can you ask for.