Platinum Image

Worst customer service i have ever seen! I come in, those guys don’t even pay attention to you, they talk to each other, play around and basically let you do all the work and leave randomly to smoke a cigarette or chat with someone outside. Seriously what is this? Also, they first printer my work way off and had to print again. Don’t go there if you want professionalism.

Regularly went to this shop to scan artwork for print, they charge an arbitrary amount each time, customer service is poor, they scanned my artwork and gave it to me in bitmap format, then refused to refund me the $ 5 they charged, when they did not deliver on service or quality and took out of time that I could have been working.

The guys are super helpful all the time… friendly and very approachable if you have printing issues. Accessible and willing to listen. Would recommend to everyone

I got my business card & flyer printed from here and I’m very satisfied with their work. I’ve used many print shops before and I have to say, they definitely know what they’re doing. I highly recommend them !

Just, NO!
The customer service and quality here is horrible! I’m usually very easy to please. All I ask for in a printing company is professionalism and quality for the price I pay, but here I don’t even know where to start!
I had to have some invitations printed and I gave the printing company over a week (including business days) notice. They told it it wouldn’t be a problem. Just in case, 2 days before I was told to pick up the invitations I gave them a call and they sounded confused then assured me it would be ready. Even more uneasy I called the day of pick up and they asked for more time! I told them I didn’t have any more time and needed them that day. They said it wasn’t possible and would be ready the next day. The next day I came right at pick-​up time and the employees didn’t know what I was talking about.
Eventually I got my invitations with a with a few hours to spare, but it was just very unprofessional and the quality did not come out well. I was more upset because I was a repeat customer for quite a while.
After this experience, I gave them another chance with some business cards and the same thing happened.
I will NEVER use them again and would strongly recommend people go elsewhere for their printing needs.

By one star I mean NEGATIVE FIVE.
Such terrible service and shoddy work. They can’t even take a proper passport photo. Go to another copy store less than a block away and spend your money somewhere worth it!

I am freelance Designer. When i need a printing service I always use Platinum Image Printing Service. They are doing Great work and fast service.
I always satisfied their worked. They are the BEST!!!