Revised Review 7−15−15: Professional and did a good job installing the hardware — no qualms about that. If you ever need service/tech after your first 18 months, you’re on your own. Granted, I changed my Wifi router which has nothing to do with Josh but when I requested his service to get it running again, he brushed me off to a website to fend for myself. I Called a few times to get an appointment, only to get his voicemail. Leaving texts and voicemail messages to schedule a time with no acknowledgement of receipt did not set well with me. I felt as though I was a bother to him — plain and simple. When I call blocked the number by *67, he conveniently answered by saying that he was very busy. Fully prepared to pay for his time, his approach toward this situation made me feel as though my issue of MYPERSONALHOMESECURITY was below him. I’m in sales and even if busy, never ignore your customer — regardless how big or small the sale may be! Ultimately, I paid the local computer store to make a house call for my port forwarding issue. Within an hour, everything was up and going. Buyer beware —
Rafael M.
Évaluation du lieu : 5 Wingate, Brooklyn, NY
Josh with Project Automate was outstanding. He made sure we knew exactly what we were getting. The Control4 home automation demo kit he came to our home with put an actual Control4 system in our hands. I was able to choose a cable, Blu-ray, Apple TV, play music from my iPhone, and stream services like Pandora too. This was so valuable to me as I am not the most tech savvy person. Who doesn’t want to know how it works before they buy? After the project was completed the system was able to control everything, from the whole house audio and video system in every room, lights in the theater, climate control, security system, our draperies, front gate, even our swimming pool and sprinkler system. I was even able to see the security cameras we have at our front door while on vacation in Paris. When everything was complete, he made sure the whole family was confident to utilize every feature of the system. So often in the past I was overwhelmed with a complicated system I rarely used because I forgot how to use it. The confidence, and quality of service that Josh and Project Automate brought to our home exceeded all my expectations. Wonderful job guys.
Fred G.
Évaluation du lieu : 5 Long Beach, CA
Josh is experienced and well versed on home theater systems. His knowledge can be very helpful when choosing the right system for your personal needs. His proposals are professional and detailed for easy review. He guided me in my choices of equipment to suit my budget and I am very satisfied with his recommendations. He was professional and always on time for the installation process. His work is clean, precise and he pays particular attention to detail. He succeeded in any challenges where others may have faltered in the installation process due to obstructions or accessibility passages in my attic and I commend him for that. Your satisfaction is his primary concern and he stands behind his work. I plan on a follow up review in six months and I anticipate only good things to say. If you want a quality system and a professional installation I would highly recommend PROJECTAUTOMATE for all of your home theater needs. Thanks for a great job Josh!
Clint G.
Évaluation du lieu : 3 Long Beach, CA
I have decided to amend my review back to a 3-star because of Josh’s follow up! I will say that he offered to pay for the electrician work and that was admirably of him. So, I think a 3 star is warranted given he did missed the outlet situation. But I must say that he was very professional, on time and had a great personality. If I was able to stick around for the remainder of the project I am sure this would have been avoided.