Public Storage

I received quick and easy service when I signed up. Shamika and Tangela are 2 outstanding employees who seem genuinely concerned about the customers they take care of. I would recommend this location to anyone in the area who is in need of a storage facility!
Thank YOU!

Great service very happy with everything they did to me. Specialy Ashley and Tangela. I will definitely will referu guys. Thank you so much

Easy enough. Pretty basic storage but it does what you need… hold your things. Beware there are lots of up charges that you are not told about ahead of time, like insurance and their locks. The girl who checked us in, Shamika was cool. She made it easy and was kind. No bells and whistles but this place will get the job done.

Loveee Ashely! Recently came by to make a payment because i totally forgot on my way home from doing errands. Quick, easy, simple with smile saying «take care» It was painless. Place looks cleaned. Plus it was new years eve. Might get my storage here lol.

Just rented a space today, and had a great experience! Greg is friendly and professional. The only thing I would suggest is a wipe down of the units before renting it out to people. Otherwise awesome place so far!

This public storage location has a clean facility and good customer service. Greg was very helpful and he kept in touch with us when we could not get a storage unit in another location. Thank you for giving us a good experience. We will be back.

no

The staff is friendly, fast, helpful, and efficient. The grounds are clean; I’ve never seen trash anywhere but the receptacle. I haven’t had an issue with theft.

When I first visited Public Storage, I was impressed by its clean units and guarded areas.
However, upon return a few months later, I’ve discovered that about thousands of dollars of electronics was stolen from my unit. While PublicStorage promises that they don’t have keys to our locks, they also don’t have security cameras in the public storage facility at all (only in the parking lot). When I reported the loss to them, they weren’t particularly helpful. I filed a police report and filed an insurance claim, but this is downright unacceptable. A storage facility’s job is to protect its customer’s property.

Was a tenant here and had my unit broken into. A lot of expensive items were stolen. When I reported it to the police, they said there have been many break-​ins at this location. Rent here at your own risk.

I choose this location because it was close to my house and they have great access hours. There manager Tangela was great, she was helpful and very attentive to all my questions, had me in and out within 10 mins. Great Job. Very happy and would recommend to others.

I went in with the intention of getting a storage unit and moving in a smooth as possible — the intention turned out golden! With the help of Tangela, I got my unit and all that was needed for my storage/​move within 10 minutes. Great service, great location!

323−965−9236 Public Storage direct number
Call Magellan Storage instead. It’s less expensive and their customer service is tops!
10×5 unit
Magellan $ 99/​month
Public Storage $ 140/​month
PUBLIC STORAGE IS THE WORST!!! (although the onsite manager, James, is kind and lovely) I never even rented a unit here out of frustration of trying to set up the account.
I needed to set up a unit for a friend who, sadly, due to a medical emergency had to go live with his family back East. His father wants to pay the account, but I need access to have the movers fill the unit with his belongings. Public Storage said the father had to physically come to the storage facility, fill out paperwork and have them make a copy of his ID, to be able to rent the unit. That’s right, fly to LA from Boston to rent a storage unit!!!
They absolutely refused to help me or offer any solutions and one lady even hung up on me (and I wasn’t even yelling!). Public Storage suggested I pay for the unit and I could then put the father on the access list. I’m just trying to help coordinate to move his stuff, not acquire a monthly payment! Completely archaic policy.
Wake up Public Storage!!!

decent storage, nice amt of ground level units.
management is punctual.
i buy liened units,
auction hunter style.
GOING ONCE,
GOING TWICE,
SOLD!
…TO THE MAN IN THE BIG HAT

Cemented my decision about Public Storage nationwide, if not at least in California. I’ve had 2 bad experiences with PS in Northern CA.
This time, I had just rented a unit (vacating apt. so crucial time), put the 1^st batch of stuff in. Went back after couple hrs., now THE GATE WOULD NOT OPEN! Apparent malfunction. Customer Service was of no help, no after hours assistance provided. Left a message for district manager Antonio, NO RESPONSE yet so far!
There were also 2 USC kids with 2 huge trucks behind me, with movers. Poor guy had to park the trucks somewhere & pay the movers overtime for another day. Ridiculous.
Needless to say PS 3 strikes u’re out. If this storage was not close to my apartment and I was not in a such a rush, I would never have chosen them. Hopefully this will be the last & final time I rent with PS.