Radiant Images

We came here to pick up a rental and even double checked the address with someone on the phone who neglected to tell us that they’ve moved to
2702 Media Center Dr
Los Angeles, CA 90 065
United States
So if your looking for this place as of this date the address I’ve listed is their new location. Which is much nicer, despite the misunderstanding the staff is very accommodating.

I have been a customer and consignor with Radiant Images for a few years now. From my prep experiences, they’ve always treated me fairly, even for very low paying gigs. They will do whatever they can to make your camera package work. I’ve been working with the MoVI M10 since the beginning and they’ve were really helpful and inventive when coming up for solutions for a device so new to the market. It wasn’t until I went to another camera house in town that I came to appreciate how pragmatic and inventive Radiant really is.

I rarely write reviews of businesses… but as someone who has worked a lot with Radiant, and as someone who sub-​rents his gear through them, I find all the folks that have worked with me to consistently go above and beyond. I’ve had good experiences at rental houses before, but my experience here is just a little extra.

Prepare to wait a long, long time at Radiant Images.
Against all odds, we finished with a simple prep in the AM and then had to wait an extra 6 ½ hours for one lens they had subbed from Birns & Sawyer up in North Hollywood. The fact that this item was out of stock at Radiant Images and needed a subrental wasn’t revealed to us ’till we were already in the middle of our prep and it was too late to do anything else. That’s just bad business.
Of course when the lens arrived it wasn’t properly QC’ed (Birns has that problem, I find). Radiant didn’t really go above and beyond or offer us any alternatives… we were completely ignored for hours.
Make sure they have what you want in stock. If time is a factor in your checkout, don’t settle for a subrental– or for Radiant Images for that matter.

Renting from HD Camera Rentals is great. Ever since switching over from Indie Rentals, they’ve been my default go-​to people from anything ranging from remote follow focuses to jibs, misc. gripping, and cameras. Their staff is always pleasant to talk to over the phone and amazing to deal with in person. They are also very forthcoming with the student discounts, which help us UCLA film kids out a lot. No complaints whatsoever on the PR front.
The one gripe I have with them is their location — They’re located in easily the seediest part of Los Angeles and is rather inconvenient to get to during rush hour. Moreover, I have no idea how to ever enter the building properly either.
Once you do however, the transformation is night and day; glass offices surrounded by skylights and metal furnishings adorn their facility. I was impressed. Considering the exuberance and luxury of their interior design, one cannot help but wonder why they didn’t just invest in a better location that was more convenient and conducive to filmmakers.