Regus

Not a good experience to be honest and totally underwhelmed.
This is a newly opened Regus facility in the Union Bank tower. We reserved a conference room for some work meetings for 3 days. We reserved this about 3 weeks in advance and informed the booking agent of a 7am start time for each morning — which we were charged an OT rate for. The first day we arrived and was told that the facility did not open until 8.30. We had to wait in the lobby for over an hour. The Regus receptionist claimed he did not know about the early start time despite it saying so on our booking — I guess they never checked the day before.
Then on the second day at 4.59pm the receptionist came into our conference room and told us we had to leave right now as he was closing. We were in the middle of a work discussion. The room had glass windows and he could see us working. Fair enough he has to close and lock up at 5pm, but it would be polite to knock a little earlier and give us a heads up so that we could wrap up — so unprofessional!
In addition we were promised free wireless internet, flip charts, presentation materials etc. None of which was available or provided.
The staff (Union Bank Tower, not Regus) in the lobby who had to activate the elevators for us to go up each time were really miserable and rude. We tried hard, but none of us could get a smile out of any of them.
Huge disappointment. I would not recommend using this place!