Rite Aid

It’s a very busy store. There is always a long line of check out. Not enough staff! Relatively more expensive products in comparison to cvs or Walgreens. There are always couple homeless people waiting outside to hunt for your bags, foods, money. Very inconvenient!

I wish I could give zero stars im here standing in the pharmacy jokes aside for over an hour mind you there was only about 6 people in front of me how does this happen? I will definetely not be giving my money to this sad excuse of a pharmacy they definetely are in need of a manager or someone who can properly direct this «pharmacy» into shape. Im disgusted!!!

This place is crazy!!! They run this so short staff. I dropped of my prescription 1 pm. Came back to pick it up at 6.00 pm. The guy at the counter said the pharmacist is working on it right now, 10 more minutes. 30 minutes passed by, no news. 6.51p and I’m still waiting.

This place is TERRIBLE… and Rite Aid, please do not bother posting your generic «if you’d like to talk about this further call 1800-​Rite-​Aid… its just insulting.

This pharmacy is terrible! I gave the pharmacist assistant my prescription, she then answered the phone and spoke with that customer for a good ten minutes while I was standing in front of her. After she hung up she told me to give her a second, walked away, and continued to prepare the items for the customer on the phone. She just now answered the phone again, and is helping that customer on the phone instead of asking them to hold because they are helping the one customer that is standing in line (me!) there are two of them working and it is literally just me. I have been standing here for now twenty minutes. I absolutely hate this place but it is so conveniently close to us.

All I asked for was some damn ice cream and the manager himself went off for absolutely no reason about how it’s not his problem. Sounds like he’s the one who needs an ice cream.

Worst ever pharmacy, Looooong lines and Looooong waits. I have this as my preffered Pharmacy, My Mistake. It takes longer to wait in their lines than to drive to my Doctors office and see the Doctor. Avoid this place. The people who work in the pharmacy and at the counter are great and have NO SAY on the lines. They do as well as they can with the costumers and very helpful.

Some of the workers are very nice but the reasons why I give only one star are
— This place dont have enough workers there always line both at the pharmacy and cashier and they work very slowwww
— Notice If you want Ice cream you have to wait at least 15 minutes before they come and get you one.
— Nescafe tester’s choice always out. I mean ALWAYS!
Fix Asap because we like coming here but WE spent too much of our time waiting in line step up and do you job!
P.s I’m writing this while Im waiting in lineeeee. :)

All we wanted was ice cream from thrifty. We pressed the button, which wasn’t even working and we were waiting In front of the counter for 10min while the workers just looked at us when they passed by. We decided to press the service button at the photo center area right next to the counter, the person came who looked like a manager and said we have to go in the long line where there were more than 12 people waiting, with only two cashiers! Are you kidding me? We have to pay first and then wait for them to have time to get our ice cream? No thanks. Mind you there were like four other people working who didn’t look like they weren’t doing anything, even the manager who was just walking around. Worse Rite Aid I’ve ever been to. If I could give no stars I would.

Worst Rite Aid ever never been very good at customer service but the pharmacy is by far the worst and most horrible place to go for help ever they don’t answer the phones and when they do they put you on hold for 20 30 minutes at a time they don’t make eye contact they don’t acknowledge anybody in the line and they give you the run around when you’re asking for help about your insurance when is somebody going to step in and help them help us i see all the bad Unilocal reviews about the pharmacy when is corporate Rite Aid going to step in and fix it
PS I’ve worked in customer service in retail for 9 years and I know its not easy to may every one happy but these guys are not even tring at all

Pharmacy department is definitely one of the worst section in this location. No one smiles there. Their pick ups will never be ready in time. They might mix up your order. Not knowledgeable at all. Over all, some worthless miserable workers pretending to help people to earn their unjustified paychecks. Lousy management… Feels like McDonalds there. No one cares
Sections are unorganized. I had to run around for 10mins to find a cough drop for kids. No one was there to help or even clean the mess in that area.
Make over the store décor won’t work, unless management sees the main prob…
WORTHLESS PHARMACY DEPARTMENT!

I stopped into rite aid last week, I needed three things, the store was nice and clean… but…they didn’t have the three things I needed, it’s not that they didn’t carry them, it’s that they weren’t on the shelves, in the middle of the day. Went to a different store altogether

I absolutely hate the Rite Aid Pharmacy at this location. I would rate them at a negative 5 stars if it were possible. It is always incredibly busy and they never have more than one person working at a time. The workers are not friendly or considerate, even after you have just waited in line for 25 minutes to drop off or pick up a prescription. Multiple times they have told me to come back and pick up in one hour, but it ends up taking three. Every single time I am there, I get so angry with the wait times and the horrible service. I would not recommend coming here ever. Try Walgreens.

Giving three stars today. Pharmacist Marry is MUCH nicer than Tammy (dark skinned girl of indian decent I mentioned in my first review. Came back two days later, today, and she– Tammy — was giving the man in front of me WHO had a cane a hard time. So I asked for the pharmacist, Mary, and I showed her my original review and the comment Rite Aid’s Corporate office left. She apologized and was really nice. I live near by and this is on the way home. May just have to find another pharmacy. Tammy is a pretty girl, but her tude is rude. I’m working on my MASTER’s in Mass Comm, Journalism with a concentration in PR– so when it comes to communication– BRING YA A game, boo!
Ok, so I’m back again, four hours later, BUT this time Cecille in the pharmacy was so freaking awesome, she even helped me find BOGO vitamin E, so I’m upgrading this to 5 stars! I’ll come back now :-)

Worst Rite Aid eveeerrrrrrrrr!!! I was around the neighborhood and had some time to kill so what better than walking around a drugstore looking for things to buy.
They were having a sale on makeup so I decided to look around to see if I could find some items. Almost every item that has a screw top (no cardboard encasing) had been opened and used! There are little stickers to see if the item was tampered with and maybe it was bad luck for me, but I didn’t find a single item that had the sticker in place. I’m not sure if people just walk in and use them or people return them and the store just puts it back on the shelf to sell, but they need better management and monitoring of the store.

Es increíble que se consiga drogas (cocaina, mariguana etc…) que medicinas en este país. Especialmente en esta puta tienda o farmacia mejor dicho de la 3ra. Y Vermont… Son relentes y toda una bola de mierda. Vayan a otro lado por favor

It was one of the worst experience ever. I had prescription, so I stopped by here. It was around 9am or so, I think. I saw maybe only 1 person waiting so I thought I don’t have to wait so long. Nope, I was wrong. So I gave them my prescription, I was told I need to wait at least 30 minutes because there were other customers before me. Ok, whatever. So I killed time, waited 30 minutes, went back, asked if mine was ready or not, and she told me, «oh no, not yet. I haven’t even started yours yet». And I got really pissed off. You haven’t started yet? So what was I doing last 30 minutes? She said «oh, because I’m busy and I had customer before you». Well, you know what, you didn’t look that busy to me at all. You are just fucking slow and don’t wanna work hard for your customers. You don’t care about us at all. Anyways, I didn’t have breakfast and I was so hungry so I went to bakery and came back 10 minutes later. And guess what she told me, «oh, I was looking for you. I was just putting your information to the computer and I realized we don’t have this, and also it doesn’t cover the cost, you may have to pay».
Wow. After waited 40 + minutes, you finally started putting info on the computer, and telling me that you don’t have what I need??? IS THIS A JOKE? I got so mad. If she did her job faster, I didn’t have to waste my time here, doing nothing. She ruined my day. Don’t come here. This rite aid seriously sucks.
And when I asked her, if you always have to wait this long at pharmacy? and she said «yes, always». But hey, that’s not true. I went to CVS on Ventura/​Laurel canyon, they did right away, they had what I needed, and I didn’t have to pay, and it was all done in less than15 minutes.

Okay. This review is directed to the pharmacy here at this particular Rite Aid location. This is the closest pharmacy from where I live and so I pick up my usual routine medications every month from here. But the last two times I tried to get pain medications they were not in stock. Mind you I have had two recent surgeries along with a recent injury to my spine. The first time that it happened I thought… okay…it could happen??? I guess? So I had to resort to a different pharmacy. Inconvenient, yes, but it’s not going to kill me. But, yesterday afternoon (my second attempt), the pharmacist said they don’t have it and gave me my prescription back. Ummm… what? Again? She simply said, «We don’t have it here.» So I ask, «This pharmacy does not carry pain medications? How is it that both times I come here you guys don’t have pain medications?» She says, «We don’t have any.» Clearly, she doesn’t understand my question. I get that they don’t have any… my question is… WHY? I ask, «So what do you guys do when patients come here post surgery or injury? You guys turn them away because you don’t have any??» She even looks up my record and says the last time I made an attempt was in 2013. False! Excuse me, but I didn’t have any injuries nor have I had any surgeries in 2013. She’s arguing and trying to correct me on when I actually came to try to get pain medications??? She said they can order it and it’ll take about a week. This is just unacceptable. So patients who are in pain and in need of medication to help relieve their pain are either turned away or supposed to wait a week or so? And seeing by all the other poor reviews on here are mostly pharmacy related… I’m not the only crazy and angry customer here. There was absolutely no apology from her either. Very poor customer service and I am now strongly considering transferring my other routine medications to a different pharmacy. As for the medication I needed, I went to Walgreen’s on Vermont. And, yes, yay! They were in stock! Just ridiculous. This pharmacy needs to really consider reevaluating themselves as a business/​company who is supposed to be available and provide care for the patients in need.

Pharmacy got ridiculous waiting time!!!
Aweful service
They told me to wait 10 minutes and I waited like 45 minutes

This Koreatown store and its products are basically the same as the other Rite Aids. The staff is friendly enough. The store is located in a shopping plaza with Ralphs, so you can shop at more than one place without ever leaving the parking lot. And there is more than ample parking available.

This is bullshit!
Rite aid says they’re open 24/​7, only they shut down 90% of the store till 4am twice a week to wax the floors? So, if at 3am you find yourself sick and in need of cold and flu stuff, you might as well fuck off because they won’t even go grab it for you. You have to wait with the crack heads buying birthday cards and lightbulbs till they open… or, you have the option of going down the street to Walgreens.
What’s the point of saying youre open 24 hours when in reality you’re not, and have asshole staff?
Oh, and by the way… Walgreens down the street does the same shit on the same days… only their staff is worse! So again, if you’re sick in downtown LA or ktown at 3 am, you can just go fuck off.
I hate you rite aid.