Robert S. Von Wendt, DDS

I’m a little reluctant to write a bad review for this office as I’ve been a patient for more than 20 years. I have had several crowns, and generally the work has been great. But now the quality is just not the same.
Dr. Wendt has more staff than in the initial years when he actually did a lot of the cleanings himself. That’s not necessarily a problem, but he really allows them to do more than they should. I think they are trying to help him as much as they can, but they are shortchanging patients in the process.
When the office is billing my insurance for the dentist’s consultation and the cleaning, I should actually be seeing the dentist for the consultation. For the last few years, I haven’t seen the dentist unless I insisted and instead I got the hygienist’s opinion.
One time I had a cleaning without a single word from the hygienist other than «hello» and «goodbye.» One time the dentist wasn’t even in the office when I was there. Another time the hygienist wanted to diagnose nonexistent problems without even consulting the dentist. One time an assistant thought a wine stain on my tongue might be oral cancer.
I also had a very weird situation when their x-​ray machine was off-​line, so they used the dental camera they use to show patients their teeth to take a picture. Then they used an iPhone to take a picture of the display on the screen and yet they still billed my insurance for an x-​ray.
I think Dr. Wendt is a skilled dentist with a sincere desire to do good work, but he is not running a tight ship. I have sadly decided to take my business elsewhere.

Not returning, I gave one star rating for an estimate not supported by 2^nd opinion, and their old X-​rays machine. Actually, I wouldn’t agree to those heavy X-​rays unless the emergency estimate alerting to a possibility of tooth loss. Didn’t hear diagnosis, terminology, or $ 100 X-​rays readings. I think the star is fair since I’m not insured. No expert will call Dr. on my behalf, ‘Hi, the Beverly Hills crown failed?’ I didn’t have crowns done here. I saw their hygienist uneventfully, until The Estimate Day. Before that, first time in years, I was told to grade their service, I marked the bottom checkbox available — ‘Great!’ Then, the cleaning appointment led to a consultation. Isn’t it odd when a hygienist says — bottom tooth needs filling — and Dr. says ’ upper crown-​go kaput?’ He folded down his forefinger to illustrate. It’s a fun, casual environment. The Dr.‘s wife takes notes during consultation and answers questions for Dr. She is a former opera singer, I know because they chat with you, to make you comfortable. They are approachable, easy to open up about your needs and wants, to disclose. Indeed, I have good shoes, and credit to that matter. They give you a discount for paying in cash. But look what I found, the other office charges same prices, even in credit. Thanks Unilocal,crowd is right. Very happy with my new dentist: 5% top performer concerned with his legacy, his X-​rays machine has no lead apron, very safe. He also didn’t pressure me to purchase their $ 300 custom-​made night guard and okayed using $ 30 over-​counter one. All my family moves there with me.

I highly recommend Dr. Wendt for your dental needs. I have been getting cleanings there for many years now, and I always have the best service, friendliness, care and hey, the chairs have a pretty amazing view of the Hollywood Hills and beautiful LA sky… can’t get better than that for putting you in a relaxed mode.
There is never a long wait for care.
I truly appreciate the cash prices option for those like myself without dental health care coverage.
I call Dr. Wendt’s office the luxury experience of dental care. No, there is not gold-​plated equipment or diamond studded windows. It’s the ‘put you at ease’ luxury I am talking about.

I cry at the dentists. White knuckled, panic stricken, I’d rather have needles stuck in my eyeballs. This office though, is incredible. So friendly, so sweet and no pain!

If I could give 100 stars to Dr. Robert vonWendt, I would!!! He is absolutely AMAZING!!! He is soooo gentle and is an incredible perfectionist, taking his time to make sure I get the BEST quality dental work I could ever hope for!!! He explains everything to me and makes drawings and shows models of teeth and uses a fabulous camera so I can see exactly what issues I have and how he can fix them. And his assistant is really super sweet and efficient. If he ever retires, I just don’t know what I’ll do! I never want to go to any other dentist. Ever!!! And the staff is unbelievably fantastic! I really didn’t understand my insurance and they explained it to me completely. So I just don’t get those couple of people who had billing issues. They must be totally lame and stupid cause this office is totally upfront with their billing. No surprises, everything explained and clear cut.
Dr. Robert vonWendt is the very BEST DENTIST I have ever gone to. I wouldn’t go anywhere else, even if they paid me!

I’ve been a patient of Dr. Robert Wendts for a long time now and every visit is an amazing experience. Dr. Wendt and his whole staff are very nice and knowledgeable from the front desk to the back staff. There billing staff and front desk always answer all my questions and concerns. I love this office and you will too! It is not like any other office. Dr. Wendt is the best and I highly recommend him.

I have a love hate relationship with this office. I LOVE the staff here. everyone is super sweet and I was always comfortable during visits. I had a couple of cavities filled here and everyone was very nice, including dr. wendt himself.
my problem here lies with the billing. I have very nice insurance thanks to my husbands job. we get 4 free cleanings a year with this insurance. yet each time I would leave the office, I would be billed, stating some type of exam had gone on and I would need to pay them some type of fee.
this always kind of irked me and made ZERO sense, so when I finally decided to get my wisdom teeth out, I took the recommendation from a friend for a new dentist. when I called the new office to set up everything, the receptionist looked into my insurance claims and told me that dr. wendts office hadn’t put in once for a cleaning, which is why I was being charged every time! they kept billing each appointment as exams. terrible. so thankful this new office told me how to get my money back from all these unnecessary payments.
I understand that people have to make their money, but having me pay for things I’m not receiving is not okay in my book.
sorry guys, I super loved you but won’t be back.

Dr. Wendt and his practice is exceptional! Even though I moved to the westside, I still drive across town for appointments. The staff is wonderful and couldn’t be nicer. Most importantly, they provide excellent care.

I’m very disappointed in Dr. Wendt’s office and billing handling. I’ve recently become a patient at this office, because I had to get a cleaning and clearance for braces. I was told by the doctor who had recommended me that Dr. Wendt would take my insurance, was highly recommended, this doctor had been a patient himself, etc.
I went to the office, and I had a long wait period after the scheduled appointment time. I was brought in for a cleaning, and after the process was almost done (by a technician), they sent me back to the waiting room for another half an hour before the doctor would even see me. He barely looked at my teeth, didn’t really answer my questions about sensitivity, and told me that I had a pre-​cavity, but only after the technician pointed out to him where to look/​area of concern. I’m hoping this spot hasn’t developed into a cavity since I’ve got my braces, as dental cleaning and treatment is sure to be more difficult.
The thing that worries me the most is that after being told everything would be covered, I got a letter in the mail saying that Dr. Wendt was being ‘restricted’ by the insurance companies as to what care he could give to his patients, and that my insurance provider didn’t want to pay his increasing fees, so he wasn’t going to follow his contractual obligations set out with my PPO network. This whole letter basically says that after assuring me that everything was okeydokey regarding insurance coverage, etc., that they were going to start charging me copays and other fees to make up for what the insurance won’t pay for.
I then received a bill in the mail, for the same cleaning that was completely covered and had been paid for by my insurance. As people with insurance know, the insurance rarely pays the full amount. Dr. Wendt, after his letter, is expecting me to pay the difference, even though there is nothing from the insurance stating that I have any responsibility for any charges. (The breakdown for my insurance payments always shows how much they pay, and if there is a remainder, what is the ‘patient’s responsibility’ – there was none.) So Dr. Wendt has decided that with this letter he wants to get the full payment, even if the insurance has paid for the same procedure/​treatment provided.
I feel cheated, in that I was promised one thing, and then charged another. Cleanings have always been covered by my insurance. If Dr. Wendt doesn’t want to accept that, and their payment, then I feel he shouldn’t take any patients with this insurance; it’s that simple.
I have gone to visit the office, but both times it’s closed; my most recent visit (⁶⁄₃) had them closed by noon when I went to PAY their fees. Their bill requests a check be made out, but offers no other form of payment. It also doesn’t provide any description of what I’m paying for, like a statement would.
I’m very unsettled with the way this business was handled. I know that Dr. Wendt and his wife were very nice people when I visited them that one and only time. I’m really upset in the way they are handling their business with the insurance companies, and how the difference is somehow the patient’s responsibility. I’m not sure I’d like to come back.

I’ve been part of the Dr. Wendt family for many years and can say with a beautiful smile that he is the best. The staff are kind and very helpful with my needs and concerns met with genuine heart. If you need a GREAT dentist, go see these folks.

Everyone in this office is incredibly kind, patient, and keen on explaining what they are doing and why they are doing it. I had a terrible experience with a dentist years ago that leaves me crying in just about every dental chair I sit in. But they made my two cavities that needed filling no big deal. It took thirty minutes but I never felt like they rushed. I just can’t say enough good things. Thank you!

Very good at what he does. I, like most people is scared of the dentist but this is the first dentist I’ve ever experienced to calm me down and make me feel relaxed. Him and his staff were very nice.

I’ve been going to Dr. Wendt for almost four years now and he’s the only dentist I’ll go to as long as I live in LA. He lets you know what the best options are but you never feel pressured. His whole team is great including reception and assistants.

I have always hated the Dentist until I came to Dr. Von Wendt. From the minute I walked in the door I felt comfortable!!! Everyone is very professional, and let’s just put it this way Dr. Von Wendt performed a miracle by saving a tooth that I thought was GONE!!!
Mrs. Von Wendt also went above and beyond out of her way to help me with all my insurance issues and working everything out. They have a customer for life, I would recommend them to anyone with the upmost trust!

Dr. Von Wendt and staff are simply the best — I went in with a broken back molar, (more than half the tooth was gone) and he saved my tooth to put a crown on. He was passionate to my needs and knew I was nervous — he talked me through everything showing me x-​rays and procedure. I can say enough about this man and his staff. No pain and a meticulous steady hand, Dr. Von Wendt is an angel on earth. He never recommends more than I need and always tells me the straight scoop. You get the feeling, he’s not in it for the money, but for the craft of Dentistry. He actually use to teach at USC. I’m a lucky man to have him as my dentist. Thank you Doc!
Oh, also, his wife, Rosalie runs the front desk. She’s the best — called her this morning and I got in right away. She always so sweet and nice, it makes me feel like I’m home.

Park on the street in the neighborhood 2hr parking.

How many dentists do you know that will bend over backwards for you? I only know of one, and that is Dr. Robert Wendt. I have been going to him for years and I have recommended all my friends to go to him.
Dr. Wendt is meticulous and very thorough with his patients. He is a passionate, kind and an artistic dentist. I recently cracked my front tooth, and he matched it perfectly with the other teeth. You would never know I had any work done at all!
His staff is friendly and kind as well. Rosealee, who will greet you when you arrive, is a cheerful, intelligent, knowledgeable woman who is concerned about you. You will feel her compassion for your concerns and needs regarding your teeth.
So believe me, you will be completely satisfied with the results that you will experience with Dr. Wendt and his staff.
Enjoy your experience!
Mary-​Ellen Swietlik

I am a patient of dr. Wendt since years and I deeply appreciate his professional care, kindness and very friendly, familial atmosphere in his office.
I trust completely his opinion as it proved to be always exact.
Dr. Wendt and his team makes me feel always comfortable, welcome and the procedure is painless as possible. The great precision of his work goes beyond the expectations.
I hope he will never retire…
Martina S. Duhamel

Dr. Von Wendt is one in a million. I found him through my insurance company a few years ago and he is by far the best dentist I have ever been to. Luckily, he takes my new insurance as well — although I doubt that would have made a difference. A great dentist is hard to come by, and certainly worth the money should you have to pay any.
I just chipped my tooth at lunch and his darling wife (and nicest woman on the planet) Rosalie arranged for me to meet them after hours to fix it.
They also have a very sweet new receptionist, and their hygenist (her name starts with a V, I think. I can’t remember…) is so kind and she never forgets a patient.
Dr. Wendt always lets you know exactly what’s going on, exactly what he’s doing to your teeth, and I’ve never been upsold on a single thing. If he feels like you only need a few xrays, he’s not going to pressure you into a full mouth of them. He’s just a good guy.
I always leave with a big smile on my face and a greater appreciation of classical music (it’s on heavy rotation in the office).
BONUS — the office is a quick bike ride from my apartment. Again, not like that makes a difference. I’d drive 20 miles to go to this office.
Love, love, love.

I used to hate going to the dentist and hadn’t gone for years. After going to Dr Wendt I actually enjoy it. Dr. Wendt used to be a surgeon and teaches oral surgery at USC. This shows when your are in the chair. He is so precise with where he places anesthesia that there is no pain while does his work and you don’t have tongue or cheek numbness afterward. Even when he did wisdom tooth extractions didn’t have to take any pain medication.
Not only do you get great technical work, but also a dentist who cares about his work and his patients. The whole staff couldn’t be nicer.
With Dr. Wendt and his office you get great work, great results, great service, and great prices.
–No Pain
–Best results
–Staff is like that of a 5 star hotel, not like a medical one.
BEST DENTIST MOST RECOMMENDED!!!