Ross Arnold DPM

I had been experiencing foot pain for years. Had other orthotics from another doctor and while I did have some relief, not close to what Dr. Ross’ orthotics did for me.
Wish I had found him sooner.
Someone complained that his office looked old. I just want my feet to feel better! And they do. I’m not rating, nor do I care, about the décor. Yes, he has a lot of patients. Yes, you may have to wait a bit. Guess why? He’s good!
I find him professional, friendly, caring, and best of all, competent. An A+. I’m walking better than I have for years. His staff has always been lovely to me. Wouldn’t go anywhere else.

Dr. Ross is the best!!! I am no longer in pain with my heels. He was straight to the point and fixed me right up. I had the best experience all the way around. They contacted his billing company and gave my cost and even made payment arrangements with me. The front office girls were very sweet and helpful. GO to Dr. Ross for all you food needs!!!

I fired Dr Ross. Not because he’s a bad doctor. He seems to be very capable, but he kept me waiting for an appointment for so long that I had to leave before I was even seen. I wouldn’t have come here to rate him, except that he then called me to argue about it. He started by saying they had a lot of emergencies, but no one came out to the waiting room to inform those of us who had carved the time out of our day to see him. No one said, «we’re running X minutes behind because someone came in with a broken foot.» Instead, they let us sit there. In all, I wasted an hour and a half to be given no information and then to have Dr. Ross talk over me as I was trying to speak to tell me that I was wrong not to return because his office is «so popular.» He and his office staff showed a complete disregard for his patients’ time and presence. Honestly, the arrogance was even worse than the wait.

why is this guy such a jerk and insurance milker? I really wish I could find a better orthotics person!

I saw him about my plantar fasciitis in one of my feet a couple of years ago. He made me orthodics that worked really well. The excruciating pain just disappeared. I have an appointment with him next Tuesday. I am experiencing some of the old symptoms, plus something that feels like heel pain.
Yes, the appointments run very long. He goes from patient to patient, but it is also interesting and informative to listen to him through the open door discuss foot problems with other patients.
The staff has always been very friendly and helpful, and if you get there Friday, there are ruggalas waiting for you. (Some Jewish cookies).

I am a physician. I had bilateral plantar fasciitis despite treatment by an orthopedist and podiatrist until Dr. Ross cured me. I have referred numerous patients to him, all of whom have had similar excellent results. I recommend Dr. Ross highly.

dirty office
unprofessional service
horrible billing experience.
stay away from this office. period.

The office staff did not schedule me at the correct time that was part of a thorough discussion that I had ahead of time. The office staff was rude, unhelpful and unapologetic and passing the buck to one of the other two women with whom they work. One of the office staff could have expedited my visit but chose to make personal phone calls instead that we all could hear. It is worrisome that Dr. Ross has decided to ignore the incompetence of his office staff. Never got in to see him because of the staff. Can’t comment on him but would never go back or trust this office. What a waste of my precious time.

Dr. Ross is a lovely man and appears to be very competent. The problem is that I have been to his office twice with an appointment and each time had to wait a full hour to see him. If you have loads of time he’s worth considering — if you have other commitments — think twice.

Doctor Ross knows his feet! He’s been practicing for over 20 years and stays current. He has been a blessing to my bone spurs in my heels and plantar faciaitus. I’ve recommended him a dozen times over and will again the next time I get the chance. His staff is super friendly as well. Parking is limited, but there are meters right outside.

He is my go to foot guy. He has kept me up and running (literally) for years now!