Safeway Self Storage

i used these guys twice for truck rentals. there’s not really too much to renting a truck, but the guys behind the counter were so efficient and not pushy, getting me in and out in a minute and not trying to upsell me on insurance or other stuff, as well as not making me feel on edge about any little scratch on the truck, that i had to leave a review. if you are in this neighborhood and need a moving truck, come here.

They charge you 100 dollars for a 5×14 storage space. Enough said.
Employees there are extremely hasty, they’d rather watch soccer than assist you.

Linda was real great! She has help us greatly. And, the maintenance guy was pretty cool and awesome for helping out as well. This place is in Korea-​Town, if you ever need to storage anything. Come to this place. They even rent out U-​Hauls.

I was really happy with this place. I had a unit for about 3 months and never had a problem. The guys that work there are helpful and forthright. The elevator guys are fairly personable and quick. The only things that kind of sucks about this place is that they don’t offer a subscription via credit card and their hours are fairly standard 9 – 5 work hours which was fine for me, but 24 hour access would have gotten them the fifth star.
The place seems very secure and there aren’t any hidden fees. In fact, they even prorate your first month if you come in halfway.

I have had a storage unit here for five years. My life’s possessions have been in there from time to time. They are the best. And always helpful when I needed it. I feel safe and secure with Safeway.

These guys were incredibly personal, efficient, and completely confident of what they were doing. Surprisingly friendly service for a storage venue!

5 stars for a truck rental? Yup. The most friendly, no hassle truck rental I have ever experienced. I like the person who calls this the «dive bar of truck rental/​storage.» Totally nailed it. Complete with free kittens (to a good home). When/​if I need another truck, I’ll be bringing my business here again.

I’ve been a customer here for both the uhaul and storage facility for about 10 years.
The place is definitly safe and secure (theres even a bank downstairs in the same building).
Excellent and friendly customer service.

I drove into Safeway Self-​Storage to check up on my U-​haul reservation for the following day. The man sitting up front welcomed me and gave me all the information I needed, in fact he presented me with more than I thought to ask. I had originally made reservations for storage with a larger chain, but his personal touch was so great that I also booked a monthly storage from this place. I believe it is family-​run, I think one of the biggest reasons to support a business but also because they have fantastic customer service. I felt like the space was safe, thus no problems leaving my personals with them for a length of time. Their prices (after a couple of months) average out with the larger storage chains, they also rent out U Hauls out of this place.
I highly recommend this storage facility in the heart of K-​Town. They have top notch customer service, good prices, people to help you and with me on 2 cases, they went above and beyond.

30 in undescribed rental fees were added onto my receipt afterward. (and yes I filled the tank with gas before I returned it).
Unfriendly service.
Unsafe area.
No good parking.
The worst part though, is that they do not make clear their hours when you make your reservation, so you are usually made to park the car on your own, which is rude, unprofessional, and discourteous as it is NOT EASY to park any type of u-​haul unit within a 5 mile radius of this place (unless, of course, you have your own parking spot in the area). It almost seemed like they intentionally were not making clear their business hours.
I had a really awful experience overall.
AVOID THIS PLACE AT ALL COSTS. C’est la vie and all, but seriously– THIS PLAC IS NOT LEGITIMATE.

Safeway = 4 stars
U-​Haul = 2 stars
Eugene = 5 stars
We rented a truck through U-​Haul at this location, via Safeway Rentals. The initial experience was not bad, though the truck was given to us at ¾ of a tank.
After a full day of moving, I overfilled the tank, and filled it to the top (to the tune of $ 30 extra). Whoops! I figured it could be credited to our balance.
As it turns out, U-​Haul «didn’t have a policy» regarding this. I spoke to one operator at 1−800-GO-UHAUL, who said that it was at the location’s discretion. The employee on duty, Eugene, informed me that that simply wasn’t true. I called back, and another operator said «[We’re] not gonna refund your money, I can tell you that much.» I was very frustrated by this «tough sh*t» response.
Luckily, Eugene was able to interface with a U-​Haul manager, Jasmine, and got her to to issue a gift card and apply it to the balance of our rental. Due to it being a weekend, Eugene even had to reprocess our balance on Monday and gave us a call to let us know that everything went okay. Had it not been for Eugene, I would certainly have sworn off U-​Haul for good, based on their dubious policies and customer service.

This place is the dive bar of car rental places. Very informal (I’m used to Enterprise taking blood samples and peering into orifices before they give you a car), open a maximum of hours (the only place open on a Sunday when it turned out that the 1930’s bar wouldn’t fit in the back of my own humble truck), and run by comfortably surly help (the same man who rented out the van checked it back in, but informed us that they don’t open until 8 am – the time he told us to bring the van back by – so could we just wait for 3 minutes? 3 minutes! Like it would make a difference. Then again, he said this all with a clump of rice stuck to the side of his mouth, so we must have interrupted his breakfast). It’s cheap-​ish, though the insurance is mandatory, tacking on an extra $ 12/​day or so. Also, it seems that the vehicles all come with a full tank of gas so you don’t have to remember some arbitrary amount to fill it to when you bring it back. Hooray, one less thing to think about!