Saint Ana Women’s Medical Clinic

After seeing all the negative reviews on here and being referred to Dr. Salceda for my pregnancy by my insurance I was terrified. However, I looked more into her reviews on other sites such as zocdoc and decided I should give her a try. I also thought I would write my review now and update it as my pregnancy progresses so that other people can see a fair review. Hopefully all goes well and the few negative reviews are just people who were really upset. I had my first appointment this week and although I did not meet Dr. Salceda her staff was wonderful. They are very detailed and explain everything to you. The nurse was great as was the nurse practitioner. I told them I wanted a natural unmedicated birth and no one said anything negative about it. I am looking forward to meeting the doctor. It seems the ultrasounds are scheduled by an outside agency, I haven’t received a call for that yet so I cannot say how that part of the OB care works out.
Update # 1: Today I requested to meet Dr. Salceda in person since I have been seeing her assistant whom I really like by the way. I like Dr. Salceda. I am trying for a natural birth and she was honest with me about her thoughts and feelings and she told me to keep an open mind. She was respectful and although I don’t want to be induced her reasons for when she does induce were reasonable. I am hoping it all works out and she can be there for my natural child birth but none the less I trust her. I also appreciate that she does not sugar coat things. I can see how people may be hurt by her nature sometimes because she is not going to coddle anyone. I had my due date off by a day and she called in her assistants and told them they need to explain things clearer which some people would see as off putting but I see it as her being thorough.
Update # 2: I got hit in the belly while at work (elementary teacher) and I had to go to the ER and they admitted me to the labor and delivery unit. First, they called Dr. Salceda and she showed up. She did not leave me hanging which was much appreciated. Yes, her bedside manner is probably not what people want but I would rather have someone tell me the truth than sugar coat things. Also, a nurse made a mistake while I was there and Dr. Salceda had it fixed right away. I see why people see her as rude. I think under that tough skin you can see she knows her stuff and is no nonsense. However as a doctor bedside manner is important so I have moved her from 5 stars to 4.

If I could give a no start i would this clinic is horrible never going back there anymore there were trying to charge me $ 50 just to see the doctor for a pap-​smear which the family planned green card would cover and she told me no that it doesn’t cover, the there stuff are so rude and unprofessional very disappointed !!!

Dr. Norma Salceda is an EXTREMELY rude, unprofessional, unkind person.
She literally screamed at me «YOU HAVE CANCER!!» and «Talk to (name of a nurse) and make an appointment with the oncologist!»… What a way to tell a patient she/​he has cancer. Turns out, I do NOT have any cancer. She must have read my lab results wrong or something. She should not be practicing medicine nor telling patients who do not have cancer, they have cancer.
I’ve been seen by her 5 or 6 times in the last year and every time was a very unpleasant experience. She must have become a doctor for wrong reasons. She obviously does not want to help her patients or care about them. I hope she retires soon so that no other patients have to go through what I’ve been through with her. Most of her staffs are rude on the phone and rude in person as well. I strongly suggest you should stay away as far as you possibly can from this clinic.

Norma Salceda has been my doctor for 15 years. She has delivered my two kids and will be delivering the one on the way. She is amazing during delivery!!!
Her office is a bit runned down and usually extremely full, so expect a long wait. I usually spend 2+ hours here for appointments. Her staff is nice and helpful but sometimes can be slow because of the volume of patients. If you come here you will most likely see Dr. Salceda’s Nurse Practitioner Leticia. She is nice and very knowledgeable.
I would recommend this office if you are pregnant. They know what they are doing.

Please DO NOT go to this clinic! Is the worse experience you will have. The staff is ok but they take forever to see you. I requested NOT to see the Nurse/​Physician Assistant, yet that is the person I saw on my first appointment. Today I was going in for a follow up and they took 1 hour and 35 mins to just put me in a room, I couldn’t wait any longer so I left!
VERY IMPORTANT TO KNOW: I had a pelvic exam before it was very comfortable, this Doctor is harsh and doesn’t care if it hurts, she made me cry, very mean doctor!!!

The staff is friendly but the office needs to be remodeled and they meed tk learn to precheck insurance benefits… I have private insurance and my preventative services are covered 100%, I came in for a routine popsmear and they tried charging my copayment of $ 40.told them my insurance covers fully… I am back now for my results and they are still trying to charge me $ 40 copay… they state they charge for every visit… that is not right!!!
The front desk should call the insurance and find out the full coverage for each patient that has private insurance… needless to say I called my insurance and John stated I don’t need to pay it… I used to work for a doctors office and I am aware of my coverage… I am wondering how many people paid for their copayment when it was not required… I am disappointed

I do not recommend this clinic to anyone. they couldn’t even get my documents right or somehow their fax machine doesn’t work. this place is small and doesn’t look clean at all. would never go back again. BAD EXPERIENCE AND SERVICE.

I came here for my first son and had a mediocre experience, which I, at that time was young and on medi-​cal. Norma Salceda was my obgyn that delivered my son, which seem like a chore than help. Now on to my annual visit years after my son, which I feel horrible about. They took 45 minutes to see me, which I felt like that was semi average, but when they told me my insurance wasn’t valid I kind of flipped. The lady who helped me did her best to fix it and tried again, she even remembered me from when I was pregnant of my first son.
Now I’m in for my second child kind of regretting not going to Dr. Mayer on Pico and La Brea because at least his staff was friendly and less claustrophobic hallways and crevices of ‘rooms.‘
And to switch my medical records to another obgyn I have to pay $ 25 to change and not do the whole blood work, pap smear, etc. again.
Talk about charging every penny.

I had to go all the way over here because my stupid health insurance group is super small and this is the closest GYN within my coverage. I’ve been needing to go to a GYN for some time now, and finally got the referral from my physician approved by my insurance so that I could be seen. After my referral was approved, I called and made my appointment. The receptionist was nice enough and gave me an appointment right away. The problem was that it was with a nurse practitioner.
I made the trek anyway, and got there 20 minutes before my 1:30 appointment. I filled out my paperwork even though I felt uneasy going to a somewhat sketchy women’s clinic within a dingy strip mall. IT TOOK THEM OVER AN HOUR TO CALL ME IN. Something about having to double check my insurance or something… in the meanwhile, I sat on a plastic chair in the waiting room watching ABC soaps and trying not to get stung by the two bees that were flying around. BEES? I’m allergic to bee stings, by the way.
Fast forward to when they finally call me in. I’m starting to feel relieved and start talking to a nurse about my medical history. Another nurse was still on the phone with my insurance. She walked in and told me that my insurance isn’t clearing… EVEN THOUGH THE REFERRAL WAS APPROVED, and that I would have to pay upfront before they could see me. WTF? So then I asked what we could do, because I’m way overdue in seeing a doctor about my health problems and I was told that they couldn’t do anything unless I pay, so I had to leave. A couple of the nurses were nice about it, namely the one I was working with from when I walked in, but I can’t give this place more than one star until they get their stuff together. It would also help if the doctor was actually there, AND if they fixed the place up a little.
SO frustrating.