Steve The Locksmith

I called to ask about prices. he told me how much it was. I thanked him and told him I wanted to check out his prices and he hung up on me with out saying anything… that was pretty rude. treat people with respect customer or not! Food for thought

I went today to get a key and remote alarm programmed since i was down to my last truck key (valet). So I went in and quickly was helped out by Jarred (???) and I let him know of my dilemma. He let me know that it was possible for them to key a master and program my new remote both of which I bought on Amazon for dirt cheap.
He advised it would take about an hour, so I went to eat lunch since I was doing this on my lunch break. To my surprise, he got everything done within 45mins and called me on my phone letting me know all is good to go.
This place is straight and to the point, no chit-​chat or warm fuzzy’s but get the job done. Their pricing is reasonable compared to what I have read on other websites:
Program Transponder Key — $ 75
Program RF Remote — $ 25
I also bought a new casing for my old remote which was on its last legs for $ 19.99. Like I said, it’s a no frills and thrills place but good service. I would recommend going here for this type of service.

I’m updating this review by adding a brief summary, so that it’s not just my own grievance, but something helpful to others.
Steve’s assumed we’d go with their monthly alarm monitoring service when they quoted a package price for a new alarm panel and key pads, even as we told them we had another monitoring company in mind.
Steve’s refused to be helpful when we confirmed with them after the installation that we wanted to connect the panel with an online monitoring service.
Steve’s coded one of the default programming settings incorrectly, such that no alarm signal would be sent out when a burglar tripped the alarm. I know this because I finally corrected the coding following the programming manual, after many unsuccessful phone calls with the monitoring company who tried to help me troubleshoot.
Steve’s insisted that I had to buy another module in order for the panel to communicate over the internet, which is totally not true, as the panel already had built in terminals for connecting to a phone line.
The owner’s response didn’t even have the facts straight, trying to blame programming errors related to a module that they told me to buy and I never did.
The result was that we had the new system not communicating properly for many months, while the fix was a simple programming step. Steve’s was either innocently clueless, or too arrogant to recognize an error, or used the setting to force customers to sign up for their monthly monitoring service. Regardless, Steve’s apparently had no interest of being helpful to a customer after they got paid for the installation of an alarm that was not ready to communicate.

How wonderful is it to have a duplicate key place so close to El Porto! No more trips to the hardware store and Artesia and I don’t ever go to Home Depot because the keys they make never work.
Lots of parking, fast service, and just great people… Not to mention duplicate keys that I actually work in the locks the first time!

Steve’s has great selection, pricing, and most importantly a very professional staff. I recommend them highly, their customer service is second to none!

Not a good place to get your keys duplicated. The guy who works there don’t know how to recognize the right key to use for key duplication. And when I made a refund the worker was an ass. Transaction didn’t really go through and blamed my bank for not giving a recent updates when clearly he didnt really do the refund.

Hi,
We just had a visit by Steve’s Lock and Alarm. The service was perfectly done and the technician was
excellent and attended to the job very well.
We would just like to express our wholehearted appreciation.
Michelle G.

Had great service over the years and would have given them 5 stars even though they are expensive. The last the I used them it was a very unpleasant and I won’t be using them again. Might have just been an isolated incident, so it may depend on your technician.

Wow. Extremely unfriendly. Went in to get some keys copied with my own key blanks. He charges triple the fee for that service. When I declined, he dropped my key blanks on the counter and said nothing. He may be fairly skilled at making keys, but not in dealing with people.

I called the highly rated locksmith closer to my location in Torrance, but the phone just rang. So I Called Steve’s. Got an answer right away and an appointment for the first thing the next day.
Gary was my locksmith and showed up right at 9am. He quickly reset the locks on 10 locks, set me up on a master and made extra keys all in a little over an hour. The price was right too. Great service, I will use you again. Thanks Gary!

I called because my husband had lost keys yo a Nissan Truck. They took all the info on the vehicle and by the time they got to him, the keys were already made and the truck was good to go. All he had to do was prove it was his.
The company in general are very helpfull and friendly. The technician that came to the house Jarrett is very friendly and helpful and even gave us some other advise about keys and alarms. Definitely would use again if had to.

I called locked outside my house and within 10 minutes they were at my door. Gary was great, professional and knowledgable! We had my door open and I was on the road before I knew it! Thank you!

I had a 2005 Lexus key that was broke. Took into Steve’s at 8:30 AM and was out at 8:45AM with brand weekly.
Dealer would have cost much more. Thank you Steve’s. Did a great job.

Needed a new battery for my after market key fob, and the gentleman helping me was extremely helpful. Got me a new case, battery and advice on how not to break it again. Excellent service!

Quick, reliable service. The technician was friendly and did his job well. It was a little on the pricey side. Overall, though, I was satisfied with this company!

When I called, a guy answered the phone, didnt tell me his name just said «Steve’s». Granted I wasnt as prepared as I should have been with the model of the floor safe, but this guy was a real ass. Acted like he didnt have the time for me and that I was totally bothering him. I didnt even bother to call him back. I didnt use his service so I cant comment on that.

I got car keys and house keys made at Steve’s, and they performed quickly without hassles.
The car key is the main reason for 5 stars. My (Honda) car key required programming to deal with the immobilizer as well as a special laser cut. Before going to Steve’s, I called six dealerships in the LA area, and they wanted 2 – 3 times what Steve’s charged (in some cases, close to $ 150 more). The Steve’s replacement key worked great; I drove home using it and used it several more times before storing it away.
The house keys were solid and were inexpensive. The only minor issue is that the house keys had their business name and phone number imprinted on them, sort of like an advertisement. Not a big deal to me, but I can see some people irked by that. They also have specialized keys (colored, designs, banding, etc…) for a few bucks more.
I would definitely come here again for my key needs.

Needed help fixing and updating a home alarm system for a home. Jarret was very helpful and provided all the information and options I asked about. He came by and installed, tested the equipment and gave us a quick tutorial on how to use it. He cleaned up the work area and was done in a few hours.
Excellent service and an excellent product.

Very fast service, but also very costly!

Came here to get some keys made. Extremely nice gentleman made them very quickly and they didn’t charge an arm and a leg.
They were opened until 6PM which is nice for people that work during the week.
Overall, couldn’t ask for a better price and service for this kind of establishment.