Supercuts

Worst experience because I didn’t even get a haircut since Danielle the front desk attendant was incapable of doing her job. Do NOT go here! I can’t review the stylist because I never got to experience one. After walking into a lobby with one person waiting Danielle said 10 minutes. I sat down and another man walked in complaining about waiting 90 minutes and then being told he would have to wait another 45 to see his stylists since Danielle said she was now on break. I thought the man was being rude to her by telling her how inconsiderate she was but I now realize that Danielle cannot manage the responsibilities of handling appointments, walk-​ins, and time of waiting for haircut. After 45 minutes of being told I am «next on the list» I decided to leave.
All I wanted was my sides cleaned up and all I got was a sorry bunch of smiles saying you’re next. I did get to smell the tea tree shampoo as I waited and that was pleasant for the first 4 minutes and it was all downhill after that. Good luck if you go.

Disappointing that despite calling ahead you may not be given any priority. I’ve had my hair cut at this location several times now, and there has always been a substantial wait. I also never walk out of here feeling like the hair stylists really understand the cut I want.

Don’t praise Veronica when she can’t follow instructions of clients and trys to take advantage of a young man with Autism who told her no on a service that she refused to take no for. Very unprofessional and we spend a few hundred dollars a year at this location, but will think twice about going there after this incident. Make sure you get what you want and don’t let Supercuts add services you don’t want or need and try to take advantage of someone Veronica thought was a kid and not 21 years old. Very poor business and not a place you want to go if you get pressured into a new service because your regular hair cutter isn’t there.

This review is for Veronica who is a new transfer stylist there. Unfortunately my son and I had a horrible experience with her. She wouldn’t take no for answer that he didn’t want to upgrade to have a head message. She’s extremely pushy and not costumer friendly at least she wasn’t with my son or I. First of all, my son was the one getting the hair cut not me, I was just waiting for him to get his hair cut. He pays for it and does everything himself since he is 21 years old. All I do I is give him a ride and wait for him.
Veronica took him and asked what he wanted and he said a shampoo and buzz cut. Then she asked him if he wanted to upgrade to get a, «Green Tea,» message and he told her no. Then instead of giving him his haircut, she came over to ask me if he could a message and I said no. I don’t understand why she came and asked me if she had already asked him. Afterwards, my son told me that he asked her why she talked to me and she told him that she wanted to, «make sure.» I was put off by her coming to ask me when my son was the one getting a hair cut and had already told her no. Guess she can’t take no for an answer and doesn’t know the meaning of the word no and can’t follow instructions.
In any case, after she finished his cut and shampoo, my son said she took him back to the chair to check on the hair cut. My son knows the routine there so when she did this, he thought it was strange. Usually for him, they shampoo his hair and he pays. Anyway, after they return to the chair, she started to put something in her hands and rub them together. He asked what’s that and she said the message oil. If he had not asked her what it was she would have charged him for the message oil without him agreeing to it. This is terrible customer service and if you go to this Supercuts which is usually good, stay away from Veronica. I’d hate to think of what would have happened if I hadn’t been there. She tried to take advantage of him because he looks young for his age. After he told her no, she should have accepted that and not come to ask me. Remember people when a customer says no, no means no.

This was my very first unpleasant haircut with Supercuts at this location and I will never go back there again. I always get a simple Buzz cut and Shampo. Things started off as a normal haircut. Usually after I ask for a buzz cut and Shampoo they always ask if I want to upgrade to their very moderately price add scalp Message. Except for this time when I got a hair stylist named veronica. She was very rude i told her no on the upgrade and she kept on asking me at least two times before it was done.
Veronica also had the nerve too go and ask my mother, who was waiting for me if I could get the massage Gel in my hair. I told asked why did she go talk too my mom. Veronica Said «She wanted too double check if i really wanted the Message Gel.» Also I think that Veronica was not sure I really did mean my answer was no because I look younger than my age of 21. Still she should have not assumed that I was not able to make my own decisions. I felt pressured to have to agree to the massage treatemtn.
Then after Veronica was done with the haircut and shampoo, she tried too sneak in that same Massege Gel. After she took me back to the chair after my shampoo, Veronica started to rub something into the palms of her hands. I asked her if that gel. Veronica said no its the massage treatment. I told her no. So she wasted some of the product and had to wipe it off on the towel. I feel like if Veronica put that in my hair i would have had to pay for it.
Everyone else there is nice and will take no for an answer except for her. That really made me angry and upset that veronica kept trying too get me too have the Massege treatment done even though I didn’t want it. I’m small for my age, 5 – 1 but i am 21 and I know what I want and how my haircut is. I will never go back too that place again. I’d advise you too watch out for Veronica if you are a young teen or have a kid and make sure your watching them if you get Veronica has a stylist. Everyone else but her there is very nice and I’ve had a wonderful experiences at that location. Veronica just made it very uncomfortable and makes you feel small if you don’t spend any money.
One last thing, I tried too use the Website too see which stylist was there and it was not working till around 12 p.m. when all the other Supercuts had there systems up and were able to take appointments online. Whoever was there early didn’t put their system up working until later. I hope this review will help another young person not to be made feel less of a person because of Veronica. We talked to one of the managers who said it was just a misunderstanding but she tried to get me to pay for the extra message treatment 3 times so she knew what she was doing and trying to take advantage of me. I’m myself for standing up to her.

I’m not so sure about this place. They may give bad haircuts, but it is a great place to start your career. I recommend amateur haircutters to start their career there, and I also recommend to not get a short hair cut there. They cut it too short.

I walked in on a Friday around 5 pm with my toddler and my 7 y old. It was busy but the girl in the front told me to wait 35 min. I said ok, and went sit down… All the customers that were there before me were gone, so I asked if it was my daughter’s turn… and I wasn’t even checked in! The other lady checked and told me it would another 35 min wait! So #1 the first girl forgot to put my name in, didn’t even ask my name! The others saw me, hear us waiting for 35 min, and when its our turn. Pretend that it wasn’t because I wasn’t check in!
You imagine that after 35 min waiting with a toddler I didn’t have the patience to wait longer because of that girl mistake, and worse when the others realized her mistake, trying to make excuse that the other customers called ahead, they saw me waiting, and saw that she forgot to check me in! My daughter was looking forward for her haircut and cried for 20 min in the car. first and last experience at super cuts!

I’ve been to this Supercuts a couple of times. As usual, it’s hit and miss whether you’ll get a good cut or just okay. Last time was good. Today was just okay. 5 stars for service and friendliness. No wait time. 3 stars for the cut. But the good thing about hair… it WILL grow back!

I would typically give a Supercuts three stars as you typically have a mix of people cutting hair and they are not all that good. Typically you have a couple of experiences you do not like, but it ends up being a pretty good place to get a hair cut on a Sunday/​Monday or in a short time frame. As most places that are not a value play on hair cuts are not typically open on Sundays/​Mondays or with short notice. However I have had several great hair cuts here and a couple of good haircuts here and only one that was just okay. So I think this is a four star place for now.
They seem to have some talented people working here for the price point. Make sure you call ahead or schedule ahead online in order to decrease the wait time.

Always crowded and not so clean. I only go sometimes if I am desperate for a hair cut. Also parking is hard to find often as the lot is often full. I would also caution about trying to go there during afternoon rush hour as the streets will be packed due to drivers trying to get on 405 on ramp.

Paid $ 67 for a wash, treatment (?), tiny trim and blow dry. I asked to have it blown out because I like a lot of volume but I end up walking out with the top still damp and even when I got home to finish drying, there was so much oil in my hair that it looks incredibly greasy. Now, after paying over $ 70 (with tip– yes I tipped because I have worked in a service type industry and I know how it goes) I still have to go home and re-​wash several times to get all the oil out of the roots. Nice enough girls but the experience just isn’t there yet. She should have realized, after I told her, that my roots consist of my own color and the ends are all bleach– so they will take the product (ie oil) differently. It’s unfortunate because this place is so close to my house and I get my hair washed and blown out pretty often!

This review is for Jasmine, I have now been seeing her several times a month for over a year for blowouts, I have thick curly hair and Jasmine does a wonderful job! Her blowouts look great and last for days!
The other great thing about Jasmine is that she always greets me with a smile, she has a great attitude, always kind and very professional. If you want a great blowout then head over to Supercuts and book your appointment with Jasmine, you will love the results!

This place is very well kept and clean. They seem to do a good job and making sure people are comfortable and the environment is welcoming with a comfortable seating area.
In regards to service, I only went for my boyfriend’s haircut, but it was really fast service and a pretty good value. He was done in only about 15 minutes! And she did a great job.
I’d say it’s a bit on the expensive end for what they do, but they do good work.

Place is hit or miss. The girls don’t really pay attention to your requests. Half of the staff seems to be spacey or do not really care. Poor quality. I’ve had a few good haircuts but the over all experience is poor hence the 2 stars.

I used to go to Floyd’s Barbershop, until they let go of my barber there, so i decided I would try out supercuts. I did have a couple mediocre haircuts, but I realized its not so much the salon, but the hairdresser that really matters.
Fellas, if you want a nice fade and trim, ask for Sharon. She’s super cool, takes her time, and knows what she’s doing. I’ve been going to her for the last year and half now, and never been disappointed. She usually has other customers who have requested her, so a good idea to call ahead and save some time. Almost didn’t want to share this information, but might as well.
I can’t really speak to the other hairdressers there, except that when I tried anyone else initially i left with an «eh» feeling. But that was over a year ago, and I’m sure their staff changes.

So far the ladies at this super cuts location have done a great job with my long hair :)
I usually get my hair cut in short & long layers.

Came here on a Friday around 4pm, waited under five minutes, and got a good cut with great service. I’ve always had decent experiences at Supercuts and this was no exception.

I’m going to give the gal who cut my hair the benefit of the doubt and say that she’s a newbie.
I don’t expect much for $ 18.50, especially when all I ask for is a trim. Although my haircutter was super nice, she seemed like she was still getting used to using scissors. Not particulary quick with scissors and didn’t use any haircutting techniques. She just snipped across the back, and that was it. I have long hair in the front that frames my face, but she didn’t even touch it. I asked her if she needed to trim the front, but she just looked at it and said it was the same length. Didn’t pull the front strands together to compare, nothing.
$ 18.50 is a bargain for a haircut, but now I know why. I’m very confident that my sister, who has no haircutting experience, could give me an equivalent trim for free. Bust.

I don’t expect much from SuperCuts but have had good experiences from time to time. This wasn’t one of the good ones.
I asked for an Ivy League (long crew cut). Ida cut my hair and left me with a hole in the nape (all the way to bare skin) about 1″ in diameter ¹⁄₃ of the way across my neck. She also managed to take me down to bare skin on my left temple about ½″ by 1″ right above the ear.
Then, she had the audacity to claim that I must have done that before I came in, because she didn’t do it (I haven’t had a haircut in about 6 weeks and certainly didn’t cut my hair to bare skin over the temple before coming in).
After arguing with me about whether or not *I* had done this somehow, she agreed to try and «fix» it. Instead of a medium crop I came out with a #0 tight fade all the way to my crown to try and «blend» the obvious holes (see photo for the one on my temple).
Won’t be going back.

Not a bad little Supercuts. I popped in tonight just because I was on that end of town for an errand, was in a hurry, and wanted a quick cut before everyone closed at 6pm on a Saturday.
Waited only about 5 minutes, was in and out in about 20 total, the stylist was polite and chatty, it was a chill experience. Supercuts pretty standardly priced — about $ 16.50 I think.
Wouldn’t make a run across town to go again, but if I were right around there, and needed a cut, I’d go back.