The Relational Center

This place has changed my life! Great people that actually care about you and your wellbeing.

Surprised by the bad reviews. I felt the process was seamless, the staff caring, and the environment healing.

I only have positive things to say about the Relational Center!
I was recommended by a friend who said this place would help me, I’ve been coming for the last 2 years. Since the moment I started coming, my life has changed in a positive way. My therapist genuinely cares about me. We’ve became close through out this time.
It’s not like paying a therapist they «have» to «care»… this center receives donations monthly.
My advice is, if your therapist didn’t work, try to find someone who makes you feel comfortable. Don’t give up! :)

I would have to agree with the other 1 star ratings. I guess it goes to say, «You get what you pay for». If counseling and therapy is what you are looking for, i highly suggest finding someone that comes recommended to you and making sure that there are ample amount of reviews for you to trust whom you will be spilling your guts too. This is probably NOT the place.

I have to agree to Walter D.
Sure, it may be a training center for trainees (students still working on their MA) and interns (those who have completed their MA), but their lack of organization and care just isn’t there.
Having said that, that seems to be the issue with a lot of the non-​profits out there. The community counseling centers typically, in my experience, have not been idyllic for the client. They have a lot of green, wet behind the ears people who have done other types of jobs, but therapy is another animal. Working with people, expressing genuine compassion and care is a gift and a talent that I don’t see with people who work at a lot of the community counseling centers, including this Relational Center. I have to tell you, the way they advertise themselves on their website is a vast contrast to the reality I experienced here.
Starting with the rude or unknowledgeable receptionists who answer the call as if they’re working at a pizza joint, to the rude and uncaring supervisor (one in particular, Kalina Klamann), this place is poorly run and poorly managed.
However, Mark Fairfield was better, but not by much. He’s another supervisor there, and he was appropriate in his statements, in the beginning. After speaking with me on the phone, he sounded professional and it appeared as though he wanted to match me up with the right counselor. He sounded intelligent and acted as if he knew what he was doing and was very competent. He told me the Relational Center could absolutely find someone to meet my needs; I wasn’t asking for the moon. But, he said he had to pass the baton to Kalina Klamann who was, at the time, doing the assignments (matching clients to counselors). After speaking to Kalina for 10 min. on the phone, it was clear she did NOT like her job. She was clearly unhappy about herself and/​or position. Immediately, I could hear that in her voice when I talked to her. Her attitude was very negative, tempered with something very personal against me. What’s worse is that she took it upon herself to determine that I was not suitable for the organization as a client. She came to this conclusion only after one 10 min. conversation over the phone with me!!! How is this ethical? When Mark, who was HER supervisor, said I was a good candidate. Don’t know if it’s because she has some language barriers (she didn’t sound American). But, my parents are immigrants, too, so there’s no hate about that. I just don’t think she is qualified to turn away people who need and want counseling when she hasn’t even met the prospective client in person. I don’t have substance abuse issues, and my issues weren’t that big. So, what gives? It appears that her priorities are not straight. When I called to speak with Mark again, he said he couldn’t help me; he had to leave it up to Kalina. In short, I don’t see anything fair or ethical about this place. If they’re receiving grant money to serve clients, how is this ethical??? In this type of field, ethical compassionate communication is critical. That was not evident here whatsoever. I would love to know who sits on the board, and who runs their conscience.

After being passed around to multiple therapists and then cancelled on by both.
I would suggest going to a better organized and caring office.