Towing Solutions & Transport

The worst absolute service. The place is run by a bunch of inept individuals. They can’t even provide change when you’re paying cash. It’s beyond me how this place is up and running.

major scum. worthless wastes of space. total trash dump. they towed a car of ours for no reason, and scratched the hell out of the front bumper. someone put this place out of it’s misery. some people truly have no purpose in life. lied and denied damage. pure immigrant scum. please leave, go back to where you came from you fucking worthless deadbeats, you are a menace to society, one level above child molester.

I wish I could give them ZERO stars. These people are a scam, left my car for 5 mins and the guy said it was there more then 30 mins, the guy charged me 180 just to release my car, but i noticed right before i got there that the guy was looking inside my car to see what was inside. Reading the previous reviews, this towing company is a scam trying to grab anything they can. BEWARE

My car got towed for being parked in a plaza for too long, which is fine because I shouldn’t have done that. I called at around 730pm and they said I could not pick up my car until the next day and said it would be $ 266 to pick it up, which is cool. I’ll survive one day without my car but a little weird for a service that is supposed to be 24hrs. Went in the next day to pick up my car and they charge me $ 40 for having left it the whole night. Eventually got the money back and then I check my car and it’s damaged. They denied it and said someone else might’ve hit it, but there’s no dent. We took pictures and left after that. Not worth our time trying to deal with them.

they pay the hotel (city center hotel) so they could tow your vehicle. These guys look for cars without the parking ticket on the dashboard, the towing co./Driver sends the plate no. to the hotel receptionist and he then turn a blind eye and not check their book of records that has a list of car’s plates that paid. So even though you pay your parking, your vehicle is gonna get towed. Be careful of these 2 scam artists (this co. And the city center hotel). Both companies don’t even wanna talk and negotiate.

rip off artist… my son went in to a store for 5 minutes to come out and find his car hooked up to a tow truck claiming it had been 30 minutes. they charged him 210.00 cash to take it off and then refused to give him a receipt. when i called the office they refused to give me any info about what the cost should be. plan on showing up in the am — doubt the driver will even report that he took the 210.00

My daughter’s car, a VW Golf, was «illegally parked» in LA while at school and towed by and transported to this private South Central towing lot. I get a notice in the mail to pick the car up or it will be sold, as a lien is now on the vehicle. Huh? Are you kidding me? My daughter has some ’splainin’ to do.
Visits to the tow facility were met with deaf ears as «Mario» handled all the payments and release of the cars, and he was not here today. They said come back tomorrow at 9am. Forty bucks a day storage. Mario will be here forty dollars later and will release the car.
The next day at 905 am we show up, and guess what? No Mario. We call him and he thankfully shows up a half hour later. Next he questions the ownership of the car. His paperwork indicates that the former owner, whom I bought the car from four years ago, was the registered owner. I luckily brought the title and registration with me and he sheepishly allows me to pay the $ 200 towing fee, the $ 70 title search fee, and the storage fee that all totals $ 807. I give him my credit card and he says that the credit card machine is broken. Having seen rodeos like this before I brought cash, too. At this point I quietly take my trusty iPhone out and begin video recording the all-​cash transaction just in case this all goes sideways. He accepts the cash, counting it out and saying paid in full at the conclusion of his tally. Well, I got that on video and that’s a start. Now the fun begins.
The car is buried three deep behind trucks that won’t start and cars that need to be moved. An hour later I am still watching the circus with not a glimpse of my vehicle. This time gives Mario opportunity to chat with me about who the registered owner is (or isn’t) and how he is thinking about not releasing the car, and how he is questioning their ability to get the vehicle from behind the wall of cars in front of it.
Mario notices that I have my iPhone out in front of me and asks if I am recording the conversation. When I say yes he asks me to stop. «Why would I need to record», he asks. I tell him that since this deal has been so full of potholes and is all-​cash that I wanted to protect myself. I walk away to my waiting friend parked across the street, give them my iPhone and say to close their windows, lock the doors and if approached get out of South Central and call the cops. She looks at me with wide eyes and says, ok, as I go back to wait for the VW.
A total of two hours has gone by and finally here comes my car. «The brakes don’t work», Mario proclaims as he gets out of the car, handing me the keys. He says he has a mechanic that can bleed the brakes and fix them. I decline, just wanting to get out of this situation. I get in the car noting the brakes were indeed not working properly but verifying that the emergency brakes work fine. I decide to carefully drive 45 minutes directly to my mechanic’s shop, avoiding confrontation. Thankfully I make it out alive to Skyline Honda & Acura Repair, my go-​to 5 star auto mechanic place, with a broken car, a lot lighter in the wallet, confident that I navigated a morning full of potential serious threats successfully, and ready to add my review here on Unilocal!
Thinking back, it was funny how this lot all of a sudden had a mechanic on staff when he told me the brakes needed to be bled. Hmmm. Buyer beware!
Whew! What a (waste of a half) day. It will be a while until my daughter gets her car back at school. Mario, I know the situation could have gone sketchy real quick, but I appreciate you doing the right thing. Still it was all kinda uncomfortable.

On 03÷18÷12, this tow company towed my car away from a Jack In The Box located on Wilshire Blvd. In Los Angeles. However, not only did the tow driver take my vehicle he also used a slim Jim to get into my car and steal personal property from the inside. When I went to pick up my car from their tow yard I immediately noticed that my vehicle had been completely been ransacked. I called the employee on duty and had him note it on my receipt of the property that had been taken prior to me removing my car off their lot. I immediately filed a grand theft property report with LAPD/​Newton Division whom covers their area. The officer’s on duty stated that the guys who work at the tow yard are thieves and that they are always getting complaints on them. I also reported it to the BBB and they are already had previous complaints before mine. It is sad how these people and this company can take advantage of others and their property and still be open for business. I would not recommend this company to any friends or businesses to hire.