W Los Angeles – West Beverly Hills

As I was sitting by the pool with my two fine gentleman friends I asked the olive skinned lady by the pool who happened to work at the hotel if we could move an umbrella five whole metric feet to our location to block the pulsating hot sun from beating upon our light and fair skin. She quite rudely responded with a «no» and walked away. I ended up getting a fairly bad sunburn because we had no shade to protect us from the harmful rays.

I went to their poolside lounge for a drink and a bite to eat.
The good: it’s a nice place, sitting by the pool with average service
The bad: the food wasn’t that great, atleast the pizza that I had was more like the ones you can buy at the freezer in the grocery store. We had martinis which are served on plastic cups! And they were watered down.
Overall and ok place. It’s good of u just want to go and sit down for an hour but don’t expect to have good quality food and drinks.

It’s a ok place.
The location is great for westsiders to meet friends and have a quick bite. A bar/​lounge, a steakhouse and a pool side lounge.
Average service, ok food.
The only reason I do a review is that the last time when I was there was a birthday thing and waitress had cake and candle but didn’t have matches because it was a NON Smoking place-​really strange.

What an awesome stay I had at this hotel. Everyone from the valets in the front to the check in staff to the housekeeping to the room service. This was probably one of my most pleasant stays in a starwood property. Upon check in, I was offered an immediate upgrade to a spectacular suite. I was also given free internet for my entire stay as well as a starhot food and beverage card that gave me 25% off every room service order. Needless to say, it is very worth it being a faithful spg member, and they really reward you for that loyalty at this hotel. The suite featured 2 very large tvs, one in the living room and one in the bedroom. The bathroom was very large and even had a table along the wall with a mirror on top to fill the large bathroom space. I will admit though, the rooms that are in the back of the hotel are a little dark when its cloudy outside, but they brighten up when the sun is out. There is also plenty of lighting for the room so that definitely helps when it’s on the darker side.
It was very nice to return to the hotel at night with the dj in the bar area bumping tunes late into the night. That invites you to have a quick cocktail before heading up to your room. The lobby décor is in a league of its own. Very good looking lobby thats very well decorated. Although the lobby gives you a party vibe, it is rather quiet and peaceful on the floors. I would advise you to bring your own liquor with you if you plan on having some cocktails here. The room came fully stocked with a bar, but they definitely charge you for that convenience if you use it. I had to empty out all of the beer in the fridge just so I could have room to put things in it that I actually wanted to stay cool. That thing was completely full from back to front with different beers and alcohol upon check in lol. I had the best housekeeping attendant. I left some instructions for her the very first morning, and she followed those instructions for my entire 6 day stay.
The valet guys learned my name and were very attentive, and even running up the stairs out front to open the door for me. This will be my go to hotel from now on when im in LA. I had been searching for that one spg property that I could call my go to, and I have found it.

Attended a work function at the W last night. As we arrived valet service was at the ready for us to pull up and instantly ushered us out of our vehicle and I to the hotel.
Once inside the lobby was clean and beautiful. The woman at the concierge desk was friendly and helpful in directing us out to the pool area where our function was located.
The pool area is a beauty. Plenty of space by the pool to lounge around, if you are there to lounge. But also plenty of seating for dinning. We had a long table to accommodate our large group. Right from the start it was a rather chilly night to begin with and our server made sure to fire up the heat lamps and bring over extras.
The service was friendly and very attentive. Never an empty glass and the food was delivered promptly. Only gripe would be one of the staff members tasked with bringing over an additional heat lamp was asked by us to position it opposite to the side of the table he had placed it at and he kind of game an annoyed look. Someone from our party spoke to him in Spanish to keep it light and he smiled, so not sure if annoyed look was accurate or just seemed that way.
The food was great, we had mainly appetizers (all 3 types of Pizza, sliders, fries, grilled cheese) but everything was delicious and perfectly cooked.
Overall, a great time with great food and great service.

Pretty cool hotel
They used to have a killer pool parties
Now it’s almost impossible to get in on a week day
But still great place

I cannot speak highly enough about this hotel venue. The customer service from the second you pull up to valet to the people at the front desk to the room service and restaurant and bar staff.
I recently proposed to my gf/​now fiancé and I could not have asked for a better weekend. Every person on the team made my experience unbelievable. Thank you Paula for coordinating such an amazing day for me. You were absolutely spectacular. I come from the customer service world myself and know when someone is going out of their way to ensure that I had the greatest experience. A big thank you to Christine as well for putting me in touch with Paula and helping make the appropriate introductions on her day off. You were great!

I was extremely excited to stay at the W but unfortunately this hotel lacked substance for being a «high-​end» hotel in Beverly Hills. First of all, it is not worth the $ 300-​$ 400 they charge per night so please save your money and go elsewhere. Upon making my reservation, I added a note that I was celebrating something special and it wasn’t recognized. The room we were given was as standard as can be. There was wear and tear on the walls, and to top it off I suggest you inspect your mattress before going to sleep. The walls were thin, I was able to hear everything that was going on outside and next door. There was a portable air-​conditioner in our room that sounded like a dying cow when it was turned on. $ 38 for valet, $ 15 for Internet. Overall, this hotel falls short for being a Starwood property.

Booked a last minute stay here and the place was great! The outdoor patio area is great for drinks and lounging. BLISS spa is always a favorite when staying at any W hotel. Highly recommend

Came to L.A. for a weekend get away with my friend and decided to stay at this W location. I have stayed in different W Hotels and this by far was the crappiest. The pictures are really deceiving from what the actual room looks like. The rooms are very small and dark.
The staff at this location is hot or cold! It was hard to get their attention and when you did get their attention they seemed bored with your question. Its not like i was asking how to perform brain surgery, i asked «whats the fasted way to get to Santa Monica». The only good part about the hotel was that my friend loves sight seeing (I don’t) and the hotel is located on Hollywood Blvd.
Another thing that almost made me loose my mind was the weekend we came (Valentines Day Weekend), the hotel had some BET event going on. I understand that random people were going to be walking in and out of the hotel for the event but to hold us at the valet for over 30 minutes because i left the room key in the car was pathetic. I told security at the door that was checking peoples ID that i am a guest at the hotel and that i left my room key in the car that is now gone with the valet. He did not let me get into the hotel to speak to the front desk to obtain a new key. I had to to stand with 10 shopping bags in front of the hotel until valet came back with the car to obtain my room key.
I will never stay at this location ever again.

They don’t return calls to book massages and facials at the SPA. Extremely unprofessional! Rude spa help they make you tip on groupon price in cash and don’t honor their gift with purchase horrid place
The worst spa experience I have ever had in my life and I have been all over the world including Baden Baden Germany Zürich a spa called Cal A Vie in So Cal
Was the worst experience I’ve had in my entire life and I am an avid spa treatment addict

This hotel is like a motel. The room is not clean, the crews are not kind. I am staying here for long term, they do not clean my room regularly even I requested to clean it for two days in a row. If you want to waste your money, you may choose this hotel.

I’m currently sitting in my room and unhappy. very unhappy. this is quite possibly the worst W hotel I have ever been in. It’s dirty, old, and does NOT give me the cool and chill vibes of other W hotels that know how to get their branding right!
1. noise — i hear everything my neighbors are saying. every damn thing. this is the most frustrating part as I’m on a work trip and not a party trip
2. cleanliness — someone did a haphazard job cleaning this room. Nothing horrible here and I understand it’s also a function of it being old rooms. but maybe do something about those white stains on the blue wall!!! gross
3. staff — they try hard. A+ effort, can’t help that they only have two computers at check-​in. why aren’t there more!!!
oh and you gotta pay $ 15 for 1 day of wifi?!? what! though free and fast wifi were the norm nowadays.
A night here ain’t cheap, spend your money elsewhere, unless you really need to be close to UCLA.

The hotel is very beautiful. Nicely decorated. Great vibe, very hipster, young and fun. Everyone was very nice and helpful from the valet guys to the front desk. My issue was the spa area. It was under construction. I wish someone would have notified me. The place was very messy and very loud. Not relaxing at all. Felt like chaos. Not a fan, very disappointed.

Stayed in the hotel from December 30^th-​January 3^rd and it was great. Soon as we arrived we was greeted by the valet who help up with our bags to make sure it got to our room safe. Front desk staff was very welcoming and helped out with everything you needed, even giving us a map of restaurants, shopping, & entertainment that was walking distance from the hotel. The whole staff team was great. When I visit LA again I will most definitely stay here again.

Welcome to the new & revamped W Hotel in Westwood!!!
…Or I guess «almost revamped.»
They seem to still be completing their final construction of their entrance way but their new addition of STK in their lobby leveled lounge is AMAzing!
I ordered their steak & petite filet mignon, which was to die for!!!
Their outdoor pool area is still hip and bustling with people during happy hour times.
There was a great gigantic group that actually reserved ¹⁄₃ of the corner area for their own holiday party and it seemed to be the perfect spacious area to accommodate for a group gathering like this one.
The bar filled up within an hour and got packed.
I got to check out their top floor room facing Westwood village and the view was spectacular!
I forgot how beautiful Westwood gets in amongst the twinkling lights at night.
I also miss my UCLA days running around this area in between classes and walking along Bruinwalk.
Anyways, the room and the hallways reminded me a lot of the SLS hotel décor.
Beautiful in any sense.

Nice but doesn’t some with the amenities that would warrant a better rating. No hot tub, small little pool, and some noticeable wear and tear in the rooms. Lots of good things too, but not what I was expecting

I came here 12÷17−12÷18 for a conference with work and highly suggest this hotel. By far one of the best hotel stays I’ve ever had. From the valet to the man and woman who helped cater our breakfast. The service was fantastic to say the least, absolutely impeccable and with making frequent trips to LA I will definitely be staying here every time. The bed was extremely comfy, although only getting 4 hours of sleep I slept like a baby the entire time. I love how it turned into a nightclub setting downstairs when it got dark too. All in all I will definitely be back and will tell everyone I know how much I enjoyed myself here. Thank you!

I think this building is pretty old, but they remodeled really nicely. For me most important thing is cozy (feeling), comfortable (clean) and convenient (neighborhood and transportation)
And this hotel has charm, specially swimming pool area and bar, I felt like I’m in Hawaii ;)

Great location and spacious rooms at this hotel. I always find the staff to be extremely helpful. I am hearing «I would be happy to» everywhere I turn. The only downside is that the hotel is quite pricey and the parking is impossible. The valet parking is also very expensive. As a platinum member, I have been upgraded to the suits a couple of times, which is a nice bonus to offset the parking fee.

HORRIFIC experience! It was supposed to be such a positive weekend for my family. We were at the W Hotel to enjoy UCLA parents weekend and to meet my son’s roommates and their parents from around the country. I got a large guest suite and worked it out with the hotel staff to bring food and drinks for many people. The staff was accommodating and no one ever implied in anyway that this was against their policy. So far, wonderful.
The parents and the kids arrived and we were all having a great time. Just talking and getting to know each other (all sitting around a dining table with six chairs… This is an important comment… Stay tuned). After about an hour and a half of chatting and getting to know one another (it is now somewhere between 10:30 and 11 PM on a Friday night), there was a knock on our door. A man from security was there, he said he had received a noise complaint. I apologized and said I am so sorry we will definitely keep our voices down. NOPE, he insisted there may only be four people in a room and everybody else must leave immediately (are the other two chairs around the dining table just for show?).
No request to keep our voices down, no time allowance for me to say goodbye in a friendly tone to the parents I had just met, I didn’t even have time to get their contact information. He insisted… You must all leave NOW. He flipped the security latch so the door could not close and he stood there until everybody was out. Arms crossed, wide stance, very intimidating.
I have never had interaction with security from anywhere at any time. This is an unfamiliar situation for me. We are simply not the kind of people that would cause a problem. A couple of the parents tried to talk to him and tell him they were also guests at the W Hotel and they were just in the room visiting… He wasn’t having any of this. I would have gladly arranged to meet these parents downstairs, in another place, in a restaurant, anywhere else; had I been given some indication that this was not acceptable to them. Bottom line, it was a horrible evening and ended in great embarrassment to me. I canceled my final night at the W Hotel and checked out the next day. To add insult to injury, they charged me for this horrific night and for the food and drink that we didn’t have the opportunity to enjoy. Please save your money and go anywhere else!

This is probably a great party hotel, but not a great business hotel.
Great décor, but it is all form over function, and the service was pretty terrible.
Waited 15 minutes to check-​in because the blonde 20-​something at reception was busy flirting with another male guest and seemed incapable of noticing the existence of any other guests who just needed to check in.
When I was finally checked in, I was given room 900 which is right in front of the elevator and quite noisy, because remember this is a good party hotel. The room was 89 degrees hot and the AC did not work.
BTW avoid all their rooms ending in 00, they have an odd layout, where the only comfortable position to watch TV is to leave your room door open and drag your chair out front of the elevator. Seriously, the TV faces the entrance door /​elevator not the bed.
Called them and requested a new room. I got someone different at reception and they were helpful and moved me. The next room had better layout and this one had a thermostat that was stuck on 65 °F, which was a lot better, as you could just turn it on for an hour till it got cool, then turn it off for an hour till it got hot again.
The one thing that was really good was room service. 24 hour room service with some good choices. The blueberry cheesecake at 3am was amazing.

I stayed here for one night to meet friends who were visiting from Australia. The hotel has a hipster feel and the service is amazing. The front desk helped my friends with ideas of how to spend their last day in LA which was really nice. I was given a $ 50 hotel credit and used it for breakfast in the room. Quite tasty!
The neighborhood is somewhat residential and fairly quiet. It is in walking distances to cafes and restaurants.
In addition, I traveled with 2 small dogs and the hotel provided a nice, big dog bed and food bowls for them.
I (we) would definitely stay again. Thank you Starwood for making this stay so enjoyable for me and my dogs!
Room Tip: Park your car and take UBER instead of a cab due to traffic

Nice hotel, a little pricey. W insider was nice and helpful, and the concierge desk was great as well. Outside of that service was nothing special.
Decoration is beautiful since it was recently renovated. And the rooms felt spacious (since it is an all suite hotel).
It’s important to note that this hotel gets loud on Friday and Saturday nights as it has a very club-​like atmosphere to it.
This hotel is great if you are visiting UCLA or Beverly Hills, but is kind of far from everything else.
Overall this is a pretty average quality hotel with an above average price. If it fits your location needs its worth it, but otherwise it’s a pass.

What a great hotel tucked back in a residential neighborhood within Westwood! I was greeted by a really friendly team member and they upgraded me to an awesome suite with 4 rooms… bonus! I am looking forward to my next stay in a little over week. I hope to have the same exceptional experience this trip too.
The beds are comfortable and I love that they cut a hole in the glass of the shower, so you can warm up the water before getting in… genius!

**Edit** Manager has spoken to me and they are reimbursing some charges. I appreciate the customer service a lot and they were very sincere with their apology. It wasn’t a fake «ugh this b*tch from Unilocal,let me sound like I care» apology. It sounded sincere. Thank Juan!
So much to say. So so so disappointed. Was excited to stay here after I heard they were opening an STK here and did a big renovation. Well seems like the renovation is not over.
I am an AMEX SPG and ONLY stay at Starwood hotels, mostly W but they have really been lacking lately (talking about you Lakeshore!). Although the renovation is gorgeous, the hotel is dirty! The customer service is just ok.
I checked in and Juan was very accommodating. He even called rosa to make sure the room was ready. Great. Got to the room and the ceiling was missing, water was dripping, industrial silicone gun just chilling there and the air filter on my bed.
I called, Juan switched be to a suite (thanks!) but the suite was dirty, lights didn’t work, phone was filthy, left over makeup remover pads and a freaking MURPHY BED (is this the 1970s?!) that was broken. Walls dinged, dirty toilet with PEE! This room has not been cleaned! And what do I get for my inconvenience?!? 500 SPG points and a free drink! Yea not cool for the amount of money I paid and my status. I expected a free night not freaking points so I can stay here again! Stay away!
Beautiful entrance and décor but that’s it! Not cool W, not cool!
Look at my photos and you judge.

I love this place for summer pool parties but they unfortunately discontinued them this year.
For brunch, try the Eggs W: crab Benedict on a buttery biscuit. Yum!

This place is right outside my classroom at UCLA. The Factor Building and the medical school are just across the street which is probably why my professor brought us here to close out the school year. The lunch spot was an outdoor patio where a pool and a beautiful fountain flanked the tables.
I had a soup and the burger. The soup was inedible. They added too much sour cream, making it a thick sour mess. The burger was too salty. I found myself chugging glass after glass of water trying to dilute myself. Worst part was the price of the meal: $ 33. Unless you are obligated to come here somehow, don’t. For $ 33, I could have treated my class and my professor to In N Out, which would have tasted far better.
I’m giving this place 2 stars because they gave us a free tuna tartar appetizer, which some people in my class enjoyed immensely. Also, it costed less to valet my car here than it did to park at school.

It’s been 30 years since the last time I stayed at the W Hotel, back then it was the Westwood Marquis Hotel. The rooms have been remodeled, however not that much better than a Hilton, Marriott, Hyatt, Weston, etc… The W is luxury brand and what sets it apart from the mentioned brands is the level of service. Every one from the Valet, Front Desk to the housekeeping maids are super polite and are eager to assist in any of your needs. The once very popular brunch served at the Westwood Marquis is gone. It did not seem that the W really promotes its restaurant and its food. So, the bottom line if you want to spend an extra $ 150 per night for better service this luxury brand is the way to go.

I’ve had the opportunity to stay a few times here thanks to my work being so graciously giving when I stop by Westwood for business trips. Once was before the renovations, and last week was definitely during renovations. I can see why they are renovating the place… although it’s really nice, it definitely shows its age.
Depending on what you get, you might just end up with a simple bedroom. Or if you’re lucky, you can end up in a room with a living room and a separate bedroom. And if you bitch about the TV not working, you end up moving from a simple bedroom to a bigger suite (because seriously, there should be no excuses for your hotel TV not working, I’m sorry). Even though the rooms do show their age, they are still pretty nice and very comfortable.
I’m giving four stars though because of the customer service here. Like I said, they tried to fix my TV last week and when that didn’t pan out, they just moved me to a better room. And overall they’ve always delivered on every request I’ve asked for. Can’t wait to see what this place looks like after it’s finished renovating.

This is a review of the Wet Deck, which I’ve had the pleasure of attending several of their fun food, fashion, music, and fitness events at.
It’s one of my favorite Staycation destinations for summer, which is when they hold a bunch of fun events that arlike the Sunday pool parties and the Summer Tune-​Up fitness class series. They are doing poolside Pilates/​Yoga classes w/​one of my favorite celebrity trainers, Kit Rich throughout August (that’s me in the Drai’s shirt in the pic!).
After class you get a complimentary mimosa to reward your hard work and 20% off brunch if you want to stay for a while. Call the hotel to ask about how to RSVP and get more info on any of the cool various events they run at the hotel.
I love the sophisticated boutique vibe and the way the trees & greenery surround the Wet Deck & Backyard Restaurant so you really feel like you’re in a great little oasis in the middle of the city. And that camouflage Airstream that doubles as a booze dispenser (aka outside pool bar) is brilliant!
Solid cocktails, fun (non-​douchey) vibe, great service from staff that are easy on the eyes, Brad, and that fresh clean scent that fills your lungs when you enter the lobby make the W my favorite place to visit in Westwood.
Valet or park a fee blocks up in the two-​level parking lot for about $ 5.

«W» Westwood, is a cool place and great crowed to hang around after work since it’s about two blocks away from my work so I don’t have to valet park my car… Wow! …A big «Thank you» to me for such a great review and comments about «W» Westwood!