Westchester Pediatric Dentistry

So far so good… The staff is really friendly and knowledgable. They make my kids feel comfortable and always have great advice on caring for their teeth. It’s been a year and a half with no complaints or issues. Plus they do a very thorough job, even gave me a nice Orthodontic surgeon recommendation.

My 2 year old son had his first visit to the dentist today, and it went perfectly. The staff is patient and caring.

I don’t really review unless I feel it will be helpful to someone else…
I took my two kids here for over 5 years, my oldest starting at 6 months. I noticed that they are very quick in their cleaning and check ups but because the front desk person Nily was pleasant, I just continued going for years.
Almost a year ago, I took my two girls for a check up and was told they both had no cavities. Yay!!! so I thought… a week later I noticed that my younger daughters front tooth was turning black from a fall she had taken 2 weeks prior. Instead of going to Westchester I got a recommendation for specialist and went elsewhere.
When I did, to my surprise the dentist found 3 cavities which I was not expecting… as it was only 1 week prior I went to Westchester pediatrics.
The new dentist showed me the discoloring of the 3 cavities and I could see it with my naked eyes when he pointed it out.
The discoloring of her front tooth worked out in the end but we still needed the 3 cavities filled that Westchester had missed. One was pretty large and needed immediate filling.
This was proof that Westchester were relying on the X-​rays and not visual exams to find issues or concerns. I’ve never order X-​rays unless they found something worth while to X-​ray. I don’t want to expose my kids to unnecessary exposure to radiation.
Again, the staff at Westchester is very nice and the dentists are too but at the end of the day… if they can not find 3 cavities that is found only 1 week later… I have strong doubts about their exams and check ups so I’ve moved on.

Much better experience this time around. Dr. Burnett is wonderful, knowledgeable, helpful and friendly. Office staff was very friendly, as usual.

My kids are always counting the days till their next check up. Maybe because they dont get to watch Star Wars at home :)
Great staff and marketing and usually we are in and out within 30 minutes. They make sure you remember to make your appointment and then to keep it.
One downside — i really cannot threaten them about getting cavities when they dont brush well, it just gets them excited to spend more time on the chair with the movie playing right above

If you are looking for a kid friendly dentist… this is the place! My kids love this place…

I have been coming here since my children were of age and haven’t looked back. Dr. Burnett is great and very available for all your questions. She takes the time to talk to you and your child. I love the rest of the staff too. I even changed my insurance so my kids can continue to come here. Jeez, I might even want to start coming here. You can park outside on Manchester going West, Sepulveda going North, or in the paid parking lot inside the building (bring cash).

I can’t believe that I haven’t written a review yet for this wonderful office. I have three boys and have been going to this office for about 6 years. Dr. Deepa has seen all three of my boys now and we have never had a problem with the treatments, front office, scheduling etc. Even when my son got hit in the mouth pretty badly during a basketball game, I called the emergency number and Dr. Deepa called me right back on a Saturday afternoon. I found this office after trying a number of different offices that were just uncomfortable for both myself and my kids. I look forward to having her as my sons dentist until it is time for them to transition.
The waiting room is always fun for my boys but we are never in there long. They know the drill (pun intended) of choosing their movie and having a comfy seat while they get their teeth cleaned… then they pick out their stickers. We come every 6 months like clock work because we love going there.

Taking our daughter to the dentist was an experience we approached with a little apprehension. We weren’t sure how she would react to this new experience and like a lot of people we feared the dentist growing up. Luckily we had nothing to fear at all thanks to Dr. Burnett and Westchester Pediatric Dentistry. The office was furnished to make kids comfortable. (Video games, movies, toys and books) Our daughter was calm and relaxed while having her teeth cleaned and inspected. The staff was polite and helpful to us. We look forward to our next visit. If you are looking for a clean, comfortable, safe environment and a highly qualified Pediatric Dentist, look no further.

Being new to the area I was referred to Dr. Deepa’s office by another very satisfied parent. Dr. Deepa makes visiting the Dentist a fun experience for my kids and an educational from me. The facility is bright, clean and furnished to provide a great environment for my kids. (They show attention to detail and your child’s comfort right down to having a children’s sized toilet in the bathroom) The chairs all have flat screen TVs mounted overhead to keep the kids occupied while Dr. Deepa and her staff took care of the cleanings. I wish the Dentist office was like this when I was a kid. We look forward to returning here for our next visit!

Our first visit here and was very happy with how everything went. Lobby area was small but kids liked playing with the little bus. They have a cool setup where the kids can watch TV while they get a good cleaning. We did not wait too long to be seen.
Can not say much more since it was a quick appointment and nothing needed to be done besides cleaning and xrays. Kids were happy to know they would come back and that is all you can ask from a dentist visit.
Tip: Bring cash for parking in garage. No cards.

I took my daughters here. Clean waiting room, great bathroom… really geared towards kids. Lots of movies to choose from and smiley staff. My review is about the professionalism of the dentist and staff, and the health and well-​being of my children.
Dr. Deepa told me that my daughter had cavities and they they would need to be filled. She said, «we give them a liquid to drink, which is an oral sedative.» She said, «she’ll remain awake.» She said, alternatively, «we can do IV sedation where we bring in a specialist.» I nodded and she told me to go to the front desk and they’d help me with an appointment. So, I went to the front desk and was immediately asked to schedule an appointment for the procedure. I asked if I could find out the cost of this procedure so that I could talk it over with my husband. So, the woman at the front desk went to her computer, and a minute later had a print out for me. She handed it to me, then took it back and wrote something on the paper. She said, «I want to make sure I give you the price for everything.» She handed it back to me and started explaining which teeth, how expensive each were and what the total price would be. Then she told me that oral sedation would be $x, and if I wanted to break up the work, it’d be $x each office visit for the procedure. And then she pointed to where she had handwritten a note, and it was for IV sedation. She said, you’d do them all at the same time and it would knock off the $x for the oral sedation. She asked me to sign the paper she printed out with the prices. I did. I said, ok, I’m going to have to take this back to my husband and talk through this before I can schedule anything with you. Then she told me my bill for the visit that day, I wrote a check and she handed me an invoice. I had the two pieces of paper in my hand and she said, «let me give you an envelope for those.» She put them in an envelope and I left with my kids.
I went home and explained the visit to my husband. He immediately started looking up oral sedation. He asked me if I was given any alternatives. I said, yes. Oral Sedation or IV sedation. He said what about Novocain and I said «I had no idea.» He then came upon article after article that cautioned against oral sedation, and that it was optimal for special needs children or children with high anxiety. Not once did my daughter exhibit high anxiety in the dentist’s chair. In fact, they had put a movie on for her, and she didn’t want to leave, she wanted to finish the movie. So, her behavior wouldn’t have given the dentist any indication that she was an anxious child that needed sedation. My husband continued reading articles, and found both scary and harmless reports of oral sedation, and that IV sedation, across the board, was reserved for the most severe cases. So, he called the dentist to ask why she hadn’t shared ANY risks or alternatives with me. She told my husband that she doesn’t «like to scare parents.» And he said to her that he wanted to give her feedback, that when it comes to children, parents should know all the risks and alternatives. And that in his own profession he likes to receive feedback from clients, and that his call was not meant to be confrontational, but rather informative for the next patients. She got very defensive, didn’t take any responsibility or ownership and didn’t try to claim she had explained alternatives or risks to me, but rather that she had said what she said and that it was sufficient.
My husband then receives another call from the woman at the front desk who proceeds to tell him that SHE had explained the risks and alternatives to me and had given me paperwork explaining the risks of sedation. When my husband told her this was not the case, she told him that sometimes parents are so distracted they don’t hear what they’re being told. He told her that blaming me wasn’t a good plan and then asked her why had the dentist told him that the risks hadn’t been explained and now she’s claiming they had? She then told him sometimes they were very busy and distracted…
In any event, I will not be returning for work there. Instead of owning up to the fact that they had negated informing me of any potential risks to my daughter, and alternatives for care, they became defensive and blamed us. As if me being concerned with my daughter’s health was wrong!
I’m disappointed, offended and hope other parents will choose to be advocates for their children instead of just taking their word for the way they perform procedures.
They mailed me my daughter’s x-​rays. I have taken her to a new dentist who was able to perform the fillings without any sedation at all.

My kids want to get cavities just in order to come here. That’s how good these dentists are. I kind of wish I was a child so that I could get my dental care here. They have a fun, inviting waiting area — videos so that children can watch movies while they are getting their teeth cleaned — different fun flavor flouride for the teeth cleaning — then a goody basket and stickers upon leaving. They even handled a squirmy 4 year old’s Xrays and a jittery 6 year old with a cavity. It’s easy to get appointments, the staff are super helpful and friendly, and parking is convenient (I just park across the way for free in the IHOP parking lot and cross the street).

Westchester Pediatric Dental is awesome! My 5-​year old son reminds me that he needs to go back to the teeth doctor. I coudn’t figure out how he would allow them to clean his teeth, but they did it! Of course with the help of a flatscreen tv that comes down from the ceiling, him choosing a movie to watch while they work on his teeth and of course a nice parting gift of a new toothbrush and toothpaste. The office is kid friendly. The waiting room has a play bus and video games, while cartoons are playing. I’m so glad I found them. This is our second year and I woudn’t take him any place else! Great and friendly staff as well and scheduling is a breeze.

Professional dentists, awesome décor, pleasant staff, and good service.
It’s not easy to find good dentists who are also good with children. But, that exists here!
The office is always clean and fresh. There are hundreds of movies for kids to choose to watch while getting their pearly whites examined. There’s also a video game center in the front lobby as well as an oversized school bus for the younger patients.
I am always able to make an appointment with no problem. The receptionist is always friendly and helpful.
Parking is available in the building for a fee. There is also street parking available.

My daughters love this dental office! The front office staff, the dental assistants, and the dentists themselves are all courteous, professional, and great at what they do. My daughter loves going there and watching planes take off from the window during breaks in her treatment. Kids are able to watch movies and she always gets to take home pictures of her teeth.
They somehow even got my youngest daughter to cooperate and show them her first teeth for a quick check up at the end of my oldest daughter’s appointment.

Great dentists, great atmoshere, super friendly staff. My 4 year old daugter loves going here and that’s saying a lot.

My kids’ first dental appointment was one of fear (from them and me), but all was well in this office. They had so many movies to choose from and that really helped to distract them. Plus the entire staff was patient and kind to them.

What a great practice! I easily scheduled an appointment with a very friendly receptionist over the phone. I completed all the preliminary paperwork online (so it saved time for the appointment). Check-​in was seamless, and done on a monitor (nice, high tech). The waiting room had 2 video game monitors (for the older kids) and a great, big school bus play structure in the middle (my 19 month old loved this).
We saw Dr. Deepa… very sweet, professional and quick (this is very important with a slightly scared, first-​time patient). They have a TV screen mounted on the celing (SMART) and played Elmo to distract our daugther. Our daughter got a big smile, hug, high 5, toy and stickers. Everyone was so kind and really knew how to deal with kids, and us, as the parents.
Park in the garage. Not validated but just $ 1 per 30 minutes.
We will definitely be back!

Great pediatric dentist group! I took my two young daughters for a check-​up and the experience was great. The staff is very good with kids and knows how to talk to them to make the cleaning visit fun. I saw Dr. Burnett and she was very patient with all my questions.