Westside Terrace

I wish I could give them zero stars.
DO NOT live here. Horrible management. We didn’t get our deposit back and apparently OWED them money even after being out for over a month. They don’t disclose a lot of important things.
JUST DONT DO IT. Trust me

Easily the worst managed apartment complex I’ve ever had the pleasure of dealing with. When we moved in our apartment wasn’t ready and they pushed back out move in date one day, which gave us one less day to move and we had to rearrange our work schedules to accommodate. As «compensation» we were given a $ 10 gift certificate to AMC, but were still charged for moving in on our original date.
Also, they complain when you give them multiple checks for rent.
Now that we’re moving out, they gave away our parking spot «accidentally» even though that parking spot is still ours until the end of the month.
The apartment itself is decent but dealing with management is horrifying at best.
Oh, and the post office constantly delivers mail to the wrong address. You’ll get the mail for the person in the other building with the same apartment number and they probably get your mail. Amazon deliveries are also constantly left in the hallways for anyone to pick up if you’re not home. You cannot have anything important or sensitive delivered or mailed to your apartment without risk of it being delivered or picked up by someone else. Deliveries that go to the office are a mess too since their system of keeping track of them was designed by a 3^rd grader.
I would never live here again.

The worst staff. I called in to enquire about my deposit and they were really rude on the phone and hung up on me, moreover they took all the deposit. I called the corporate office and they didn’t respond as well. I moved out after a year since it was not worth fighting with these guys. I wish i could give a 0 star.

I totally agree with what Leilani said! I wish to give 0 star as well!
POOR MANAGEMENT
BAD AIR QUALITY IN THE HALLWAY
I didn’t believe the reviews on the Unilocal and I contact the leasing office to rent a Studio and planning to move-​in when it available. I called them three times to ask information and leasing paper work and they always say I will call you back. Sometimes they forget, sometimes they called me on next day! I’m very disappointed!!!
Reggy (may spell wrong), this leasing office manager, told me my reserved Studio is delayed and it is only available on Sep 15! He told me this just 15 days before the original move-​in date! And without any SORRY! Only two options: Cancel or Wait! Bravo!
When I was walking in the apart hallway, there is no air flow and any HVAC. The smell was wet and bad. I konw this this an old building. But even though, I don’t think this match its price.
I would recommend all friends keep away from this apartment until they fixed them!

It’s Great place to live near buses and grocery stores but they don’t fix stuff regularly and the equipment in the fitness center is old and worn out. Lots of people moving in and out. And of that here into pat an AUM which is water trash and sewer and it added on to your rent every month.

Great customer service and amenities at great location! Defiantly highly recommend staying here.

0 star

Honestly I wish I could give 0 stars. I am slow to upset, but the ordeal I’ve had with this place encouraged me to seriously warn others.
Here are the highlights:
1) Poor management
2) Over priced
3) Crowded
After dealing with management, I’m completely over this place and their managers, specifically Ronella and Reggie. Both had promised to get back to me and here we are more than a month after moving out, I’m having to call them now 4 times. If you run into either of them, honestly ask to speak with a supervisor.
In fact the original manager I signed a lease with is no longer working there. I’ve been trying to contact them for the past month about my deposit, and when I finally get an answer, I’m told I’m not getting anything back, in fact I owe money. I lived by myself for one year, and I can honestly say I’m really clean. They did not outline the details of moving out and didn’t even give me a date to be present for inspection.
Just know that if you rent here you will be paying:
RENT + LADWP + COMPLEX MAINTENANCE (around $ 60)
The ONLY plus is that the location is great and the amenities are nice to have.
However, while living here I have dealt with: roaches, rats, overflowing trash bins that stink up the entire hallway, dog owners who don’t pickup after their pets, rude managers, noise, crappy parking, and overcrowding.
I strongly encourage you to look elsewhere to spend your hard earned money.

Been living here for about 7 months and am definitely leaving after my lease is up. WAY TOO EXPENSIVE! Not worth the money at all. The place is super crowded and not many people are friendly. It’s a rather old community so if you’re young forget about partying. Neighbors complain all the time because everything is so close quarters and the walls are windows are thin. The people in the office aren’t great. Packages are a nightmare! Location is great and so are the amenities, but not worth it.

It takes a lot to disappoint me, and this place has done exactly that. My husband and I have been living here for six months and we can’t wait until our lease is up. It is excessively overpriced for the experience you get. We are paying $ 1755.00 a month for a non-​refurbished, one bedroom and straight bull****. First, we were unable to view the unit before we moved in, and when we did move in, they didn’t even bother to clean the place. There was human and dog hair ALL over the unit from the previous tenant, accompanied with a roach infestation problem. I mean, the roaches mind as well chip in to pay rent. They showed up for breakfast, lunch, and dinner. Decron’s idea of addressing the situation is to have pest control enter your unit with an oversized can of Raid.
A month or so ago, sewage leaked up through my bathroom sink and leaked EVERYWHERE. We were pissed. There was black water on the floors, in the drawers, and damaged all that we had in there. One good thing I can say is that Daniel, the head of maintenance came and cleaned it up without thinking twice. But since we are on the subject of the bathroom… you know those long hot showers you like to take after a hard day’s work? Yeah, kiss that good bye. The water heater is about the size of a five gallon water bottle. You only get hot water in the shower for a good twenty minutes. The up side? Keeps your water bill down. The downside? Make sure you wash the funk from the crack of yo ass first, before the water gets cold.
Lastly, your neighbors are inhospitable and the laundry facility is downstairs. Til this day, the washer has yet to get the skid marks out of my draws, or the armpit stains out my shirts. For what we are paying, the washer and dryer should be inside your unit. I’m not much for leaving bad reviews, but I just want y’all to know what your getting before you sign the lease.

I have lived at Westside Terrace for almost a year now.
I’m from out of state, I’m in my late 20’s, and have been told many things about CA and the people here.
I LOVE WESTSIDE TERRACE!
The people are great — the management does their best to maintain the luxury of the complex, which is so appreciated. With 300+ units (maybe more), I know they deal with TONS of issues and every time I see them and say hello, they’re always present and can spare a moment to call you by name and carry on a conversation.
I love the basketball court. The hot tub. The swimming pool. I love the lounge with the pool table and big screen TV. I love the movie theater that I haven’t used yet. I’ve met fun people in the gym and played some awesome tennis on all the courts.
I truly am grateful for where I live. So close to downtown Culver City. So many nice amenities. I am glad this is my home in CA, and it makes me happy to welcome my friends and family here.

Great place to live. Trader Joe’s, Albertson’s, Wells Fargo, CVS, Beard Papa’s flagship store with an expanded menu, Ugly Sushi (great place) and Coffee Bean and Tea are all within walking distance.

This building has a serious cockroach problem. I found at least 1 huge cockroach every other day crawling in my apartment. One night I woke up to one on my leg! I have complained several times to management and they just told me that I need to go «buy cockroach spray at the store.» I had an extermination company even come to my apartment and the problem continued! I was under a tight budget and chose this apartment. From first glance it had everything that I needed and wasn’t an awful price but it is not worth it. I was miserable here because of the bug problem. During your tour it will look great… Please take my advice and look elsewhere.

Lived in the apt for 1 year. And they charged me $ 417.36 from my security deposit! Only $ 82.64 is refund! I am the only person who lived in the studio, and I am a UCLA student. My studio kept very very very clean! What the hell they charged me $ 417! And no parking, no waitlist at all!

Lived here for over a year must say had nothing but a fantastic experience!
Most of the engineers go above and beyond!
Nice community just hope they stay on the mission of constantly improving the environment i.e. buildings and grounds and keeping the rent fair!!! Beautiful and well kept grounds!
Michelle Jones is very sweet and one of the reasons we moved in here. Very supportive and genuinely caring. Michelle made the whole process very easy smooth and a joyful exciting experience!
Overall we are happy and settled!
Zang — building 2!!!

My husband and I stopped in here today to look at an apartment. We were super excited to see the place after touring another one of Decron’s properties (Playa Pacifica) where we had a superb experience and tour.
After circling the block several times we finally found a street spot. We figured the «future tenant» parking was tricky to find and continued on in –this should have been the first flag.
When we got into the leasing office, we met with Lisa. I have never met someone so keen on not renting an apartment! Right off the bat, she asked us what we were looking for in a rather aggressive manner. She also told us right away that the parking ramp was full –No offer of a wait list or any other options. Put off by her unfriendly demeanor, we were pretty nonchalant and said we just wanted to see a studio or 1 bedroom. She told us that we would have to make an appointment to come back. Say what?! Really? We decided not to waste our time and walked out. Needless to say, we won’t be back to this location. If you meet with Lisa, good luck on actually seeing an apartment. She’ll talk you out of one faster than it took to find a place to park. SMH…

We like most of the people working here but they have a ridiculous end of the month rent check policy. They want to include trash and water with your rent check every single month to be paid. So you don’t know exactly what your rent is going to be. And they will reject your rent check if the utility portion is «missing.»
We had been paying this utility bill separately but if it doesn’t get credited into their system on time then they reject your rent check and then you have to do it all over again. I wonder if this is legal at all.
One of the most ridiculous thing I’ve ever encountered at at multitude of apartments I’ve lived in.

I AM CONTEMPLATING BREAKING MY LEASE JUST TO GET AWAY FROM THIS PLACE.
COMING FROM SOMEONE WHO LIVES HERE, THIS APARTMENT COMPLEX IS BY FAR THE WORST PLACE I HAVE LIVED (and trust me I have lived in many different apartment buildings).
1. The pipes are old and I have come home twice over the last couple of weeks to find that the sewage leaked up into my tub and toilet. Yes, the bathtub and toilet had brown material which was not dirt. The apartment complex promised that the issue was «fixed» but yet again I come home to an unusable bathroom. The sewage also somehow leaked into the hallway and management’s «solution» is to place huge fans (on full blast) in the unventilated hallway to dry up the carpets. Needless to say, the entire hallway now smells HORRIBLE. How much does it cost to take out these (already stained) carpets and replace them with new carpets or tiles???
2. The staff is RUDE. They try to down play the myriad of problems this building has and ignore maintenance requests for weeks. When I told them about my sewage issue, one lady (unfortunately I do not have her name, if I did, I would definitely insert it here) was extremely passive aggressive about the situation. Lady, it is the APARTMENT’S duty and not mine (as a tenant) to make sure that the sewage pipes remain unblocked.
3. I usually do not write Unilocal reviews but I had to because I am sick and tired of this place. DON’T RENT HERE.

I had lived a Westside Terrace for 2 years. There is a huge manager turn over which began to make me weary and come to my surprise that feeling was true. They claimed they were a rent controlled building which ensured my trust in that and also prompted my move in. Come to my surprise without warning, I received a $$$ 300.00
RENT INCREASE… They were awful to my dispair!!! The new manager PAULA was extremely passive aggresive and offered no explanation. Mind you, it was 2 weeks prior to Christmas. Decron properties never returned any of my phone calls in regaurd to this issue. They Withheld most of my deposit on top of it!!! Claiming I didn’t move out on the day I moved in… I even moved out before the 30 days… I’m devistated and never had this experience before in my life! Decron properties is awful…

I have been here twice for parties in the rec room and this place blows my complex out of the water! I will definitely look into moving here after my lease is up. The staff is very friendly and the AMENITIES!!! WHOA! Tony was very helpful also. I got lost in the complex and he help me find the apartment I was looking for. He even gave me a tour of the complex. If anything this guy should be leasing apartments and showing the place. Really down to earth and nice. They have a huge pool, bbq’s, a gym, a rec room to throw little shin digs, a movie room, and a basket ball and tennis court. The place is really clean also…
I will MOST DEFINITELY LOOK INTO MOVING HERE.
P. S. this complex feels like it is in the center of Los Angeles… perfect distance to LAX, the mall, the BEACH and DTLA.