Young Label

Ive worked with this company for a couple of years now, and i would reccomend them to everybody. They can deliver speedy delivery dates, and the custemer service is helpful and friendly, and you cant beat there prices. They tags, business cards, and hang tags are good quality too.

I had the very unfortunate run with this company at the magic clothing show in las vegas. They are very good at talking up what they can do but they really can’t deliver. They are supposed to be a short run label and hang tag manufacture and they have a flashy book full of work they might have done. Stuff looks good.
But they are totally unorganized as a company and the customer server is less than a one star. While in Vegas they told me they could do short run hang tags very quickly for a shipment i had coming in. I called down there and was told i didnt need an appointment but to ask for two possible people to get when i got there. I went to their offices and asked for the two different people. I guess i got one of the names wrong even thought that’s what i had written down? So i got stuck with the one person’s name i did get right. Faith didnt do me right that day.
So i got helped by the person there. The service was ok, i should have known when they took a personal call to about a cake order in the middle of getting my hang tags together.
After I left is when things fell apart. I was expecting to get my tags in a week or so and their artist was going to send me mock ups then next day or so. Five days go by before I got mock ups. Then another five days to get the mock up revisions back. Then four days later they sent the wrong mock up back for approval. It took three days for them get back to me they got my approval. There was one small change add in the™ symbol that took three hours. I approved it an hour later via email.
Then i got radio silence for 4 days. Thinking my hang tags were being manufactured. Boy was i wrong. I emailed to check on the progress and they told me I hadn’t approved the email. So i forward my email from 4 days before to them to show I did. This was first thing in the morning and it took them all day to even get back to me. WOW! Some customer service.
So my rush job took 20 Days to even get the art approved and started. I wish i never met these people, they ruined my distribution schedule. The service was unbelievably bad.
If i had used a non short run hang tag label maker i would have gotten my tag by now. Stay away from these people.