Chow Norman DO

Had an appointment with him, once for my self and second time it was for my son. he is extremely rude, won’t even look at the pt to really established the diagnosis. .in and out. I will nor recommend him to anyone.

Keep healthy, stay fit and get frequent checkups… the key to a good life! Dr Chow always keeps me in check!

Staff is rude & dismissive. Often can not be bothered to answer questions or help with patient needs. That observation is not based on one visit; we’ve noticed this problem for over a year. Dr. Chow appears clueless to the complete lack of professionalism in his office. If he doesn’t care enough about his patients/​practice to hire & train correctly, then he deserves exactly what he’ll get from us-​the back of our heads as we seek a more concerned Dr.

This is the review for his staff not him. I would give negative star if the system allows.
I had an appt. today at 9 am for fasting lab works. That was the earliest I could get. When I arrived, the staff told me the doctor had not been yet. I waited another 15 min and was told the doctor was not there yet! i I then requested to speak with the office manager to see if she had any idea when the MD would be coming in.
the first thing she said to me was I was loud and she was embarrassed. But I was speaking in normal voice and never raise my voice. I said if the MD was busy in the morning, why the staff would make a 9 am appt on a sat. She never really answered my questions about the appt. she said” you are a RN, so you should understand better!” This really pissed me off. I was fine before she said so! I told her I really didn’t appreciated her attitude. She then threw my file on the examination chair and told me I was the one who had the attitude and they did not want to see me. I left the office right away, didn’t even bother to argue with her!
I have never been insulted like this before. I was there as a patient, not RN. Plus it is their problem that they weren’t able to see pt as promised and they blamed the patient/​customer.
I would never go back again and I would change the primary doctor for both myself and my husband. Very unprofessional staff, who gives nursing a bad name. Shame on them. btw, I think they are medical assistants, not RN. But general public can’t tell who is who.
Beware of this practice! This doctor definitively has management issues!!!

I have been going to Dr. Chow for over 10 years and he is an excellent Doctor. He helped me find a really good orthopedic surgeon when I was having foot problems that were serious, but the podiatrist I was seeing over looked a serious tear.
He also helped us when our daughter was having serious health problems no one could identify what the problem was. She ended up having a form of Juvenal arthritis that would have only been diagnosed with Dr. Chow’s help.
Finally when ever our family has an illness it is easy to get in to see the Dr. He and his whole staff really care about their patients. Dr. Chow is a super smart old fashioned doctor you and your family can count on.

I understand you its hard for a dr office to not have a wait time, but, EVERYTIME I have gone I am always waiting. The «10−20» minutes someone else mentioned must be from a VIP patient. EVERYTIME I have gone it has been MINIMUM 30 minute wait. That is not exagerating either. I have even requested to the receptionist to schedule me for DR. s best time. I was so fed up with sitting around the office for long periods that I specifically asked, «what is best time to set an appoitment for minimal wait time.» She suggested first thing on Thursday when they open up… Ok, sign me up for that visit. lol. No difference. Everytime same wait. Its ridiculous. Whats the point of having an appoitment if it is never going to be on time.
Aside from the insane wait times, Dr. Chow is just ok. His nurses arent really that friendly. It seems as though they cant wait to get done checking vitals so they can get back on their cells or talk with each other. No conversation with them. No smiles. Similar to robots.
The only bright spot was their new receptionist I thought was VERY curtious and friendly. An Asian girl that seemed new. She was the only one I thought is above average.

Dr. Chow is the most thorough doctor I’ve ever met. I belong to an HMO and my physical is usually just a lab test. He checked me over, blood pressure, ekg, prostate exam, ear, nose and mouth exam. He flushed out my ears and I could hear a lot better. He even performed a stress test on the treadmill. His staff was also very friendly and I was seen on time which was very rare for a physician. I have a high deductible for my primary insurance but I would continue to see him on an annual basis to keep me in shape

Dr. Chow is good. He has great bedside manner and he is really easy to see. I first went to him because he takes Saturday appointments which is really rare. I have a really busy lifestyle and he makes it easy to get in to see him. He is also very thorough and I like that. They are not computerized, but I barely notice it. He remembers that certain medicines don’t agree with me, etc. I don’t have to remind him over and over like some of my past doctors. I feel really comfortable asking him any question about my health. Very easy to talk to. He has a family of his own and has lived in the area for many years. I have been frustrated at times with his new receptionist, but no Dr’s office is perfect.

Very thorough doctor. Very friendly office staff and nurses. The Doctor seems to prefer office visits over phone calls. Their office is not computerized at all (not appointments or records) so we have had scheduling issues a couple times. But the wait times to see the doctor are minimal (10 – 20 minutes) compared to other doctors I’ve been to. I’ve never needed emergency care but I’ve gotten same-​day appointments many times.