Hall & Burnett Orthodontics

5 stars aren’t nearly enough for Dr. Burnett and his team. My daughter has a missing lateral incisor. We saw two orthodontists who were eager to spread her teeth apart to make room for an implant when she reached young adulthood. That’s not what we wanted – an implant right in the front of her face. We saw Dr. Burnett and he felt certain he could move her back teeth forward and avoid an implant. That’s what we wanted to hear!
Dr. Burnett is so conscientious before he promised this treatment plan he asked our permission to consult his national online study group. He shared X-​rays and a whole team of orthodontists were talking about my daughter and best possible treatment options. Wow – how does it get any better? Dr. Burnett’s peers supported his plan to move her teeth and avoid the implant so he DID!
Today my daughter got her braces removed and revealed a beautiful smile with her own natural teeth and perfect bite alignment to boot. Just incredible – no implant.
We are so grateful we found Dr. Burnett, he and his staff were gentle and caring with my daughter and patient with me and my many questions along the way. Driving away my daughter said «I’m really going to miss coming here.» That says it all!

I have two children, and both have been patients of Dr. Burnett. My older daughter is completely finished with her treatment; my younger daughter recently had her braces off and is getting her retainer now. Both kids’ teeth look GREAT! Just yesterday, I became a patient there myself. (I had braces when I was a kid, but a few teeth have shifted over the years. Dr. B is working his magic once again).
We have all been very happy with the staff as well. The entire office is professional and kind and caring. I would highly recommend Dr. Burnett for orthodontia work for both kids and adults.

Dr. Burnett is a fantastic orthodontist! I recently visited his office and I was very impressed with the kindness that was shown to me by everyone. I have a high standard when it comes to selecting someone to provide a service for my family and myself. I am through with «professionals» who are self-​centered. I want to be around people who show that they care about others, so the kind demeanor that both Dr. Burnett and the staff (especially Terri and Jamie) showed me (and my children) went a long way with me.

I cannot express how impressed I am with Dr. Burnet and his staff. With one daughter through braces and one just beginning, he continues to amaze me with his understanding of every patient’s unique situation, both in terms of their orthodontic needs as well as theiir personalities. He and his staff are ALWAYS patient, kind, and caring with each patient (as well as us parents!). Dr. Burnet clearly loves what he does, and it shows, which makes my daughters and I appreciate him even more! I would give him 10 stars if possible!

I took my 7.5 yo daughter in for her first consult today. The office is incredibly efficient, friendly and know what they are doing-​I have an extensive background in the dental industry. Dr. Burnett is great, and I was happy that we can wait and see how my daughter develops in growth the next 6 months. Many doctors will try to get you to get started that day even if it’s just taking molds of the teeth. This was not the case with Dr. Burnett. I’m very grateful my doctor referred us to the office. He’s terrific.

My son had his braces from start to finish with Dr Burnett and my daughter is now halfway through. We have been treated very well by Dr. Burnett as well as his staff. The office is well run the price fair and the result excellent.

Ok, I need to update on the paperless office. This seems to be working better now, I am getting the reminder texts 12 to 24 hours in advance. Also, they automatically give me the paper slips with appointments. Getting the appointments seems to have eased up a little, possibly as it is summer.
Dr. Burnett still does not seem to embrace the concept of privacy when speaking with you, the entire staff or waiting room hears the update from that visit. This is great on the day the braces are off, but ongoing it just did not work for me. Since it is LG, there always seems to be some casual acquaintance in the waiting room who can compare your child’s progress to theirs, or how clean they are keeping their teeth, or mention it later to someone else for whatever reason. I could really do without that as part of the process.

That’s 5 years of ortho and the number one most important thing in picking an office — make sure it is close to your house! The second is to make sure they have an easy appointment system. Dr. Burnett’s office is quick, easy to schedule and always on time. It’s definitely a high volume organization but I appreciate getting in and out quick especially with the tons of appointments required when your kids have really bad teeth.
It’s not the most personable staff but Dr. Burnett is very approachable and available and they always have little promotional events for the kids and they make the overall process easy to deal with.

Since my review, Dr. Burnett contacted me to see if he could help resolve any issues I had. After hearing my side he explained how there was some staff changes and he was very hopeful that things would get better. I’m happy that he acknowledged the issues and was very polite. Mostly, I appreciate that he cared enough to reach out to me. For that another star! I totally understand how things can go off track from time to time and I just hope that they get back on track with more personalized service which is one the things we loved so much about Dr. Hall.

Been with Dr. Hall’s office for a while. We have been very happy there, and they do a fantastic job. Staff is incredibly friendly and fun.
After reading Lava’s review (which is actually quite mean-​spirited), I felt the need to respond. Dr. Hall was wonderful in all aspects with my first child’s braces, and Dr. Burnett is amazing as well. With regard to the many patients, maybe it’s because they are doing such a great job. Their pricing is competitive, but you get what you pay for.
As far as the office staff, we have never had any issues at all. They are friendly and help run a very organized office. Our appointments are always on time and efficient. The techs are great and helpful in guiding parents on how to help their children clean around the braces. I have never felt berated by them at all.
Overall, Dr. Hall and Dr. Burnett run a great practice… friendly, helpful, and when the braces come off, there is a sparkling and beautiful smile. Great job!

I really love Dr. Hall and was so sad when he had his kiteboarding accident that layed him up. His brother-​in-​law, Dr. Burnett, has taken over things wonderfully. His is just as kind and caring as Dr. Hall was. The office staff made the change over seemless and easy; it is a well-​oiled machine! When I was looking for an ortho years ago, I emailed all of my friends to find out who they had used for their kids ortho and the overwhelming response was Dr. Hall. I have not been disappointed with that decision.

Just an update on how things are going on the visits with Dr. Burnett (I spelled his name wrong in the last review, sorry!). I have to say my impression of Dr. Burnett has changed quite a bit over the past couple months coming in for my checkup appointments, especially after getting to know more about the transition he had to make when Dr. Hall wasn’t able to come in. Although it was hard adjusting to a new doctor, the more I come to see Dr. Burnett, the more I’m convinced he is a great and caring Orthodontist after all.
Also I was wrong about Dr. Hall being in a car accident.
Although I’m sad Dr. Hall is not practicing for now, I am grateful Dr. Burnett has taken over the practice, and he is doing a great job taking care of the patients.

Great office, staff and Doc. He’s got a machine going in there.
After 9 months of Invisalign, the end of the planned process, my teeth weren’t quite as good as I’d like. Without skipping a beat, he organized another 6 – 8 months of Invisalign on HIS dime.
How ’ bout that

I had an appointment the other day — turns out that it was with Dr. Haller, not Dr. Hall. Nonetheless, I strolled right into Dr. Hall’s office and insisted that I had an appointment.
Without missing a beat, his staff worked me in right away. It wasn’t until my appointment was already half over that I realized that I was in the wrong place. But, since things were going so well, we just decided to go ahead and complete the work.
Huge kudos to Dr. Hall and his staff for accommodating a walk-​in!

This place is the best! Dr. Hall is out of network for our family, and despite the added expense, we chose him to take care of our daughter’s teeth. You will not find a better orthodontist, office, or staff.
The office is conveniently located within walking distance of our daughter’s middle school. The office staff is awesome. You’ll notice that they coordinate their clothing with the dental assistants. (Something I’ve never seen before in a medical office.) It adds to the tighness of the operation. Everyone looks office appropriate. Gina was wonderful when we met her. She talked us through the complimentary evaluation that was very professional. We were able to get Natasha’s braces on within a week of our consult. Dr. Hall is very personable and knowledgable. He explained what he’d do for our daughter in easy-​to-​undertand language and Gina went over the financials. We set up a monthly payment plan to our Visa. I’ve changed the credit card we use a few times (bad luck losing cards) and they are very courteous about making the change. All in all a very tight operation with very friendly and professional people.
My daughter has been going here now for 8 months, and we’re impressed every visit. She’s always seen on time. Her appointment reminder is emailed to us and we can confirm online. She also has a punch card for keeping her teeth clean that she can redeem for prizes. The free bottled water and courtesy phone is an added plus in the lobby. There is also a play area for little ones.
Go to Dr. Hall. You won’t regret it!

I’ve been a patient of Dr. Burnett’s for a little over 2 years. He is fixing what I paid the first orthodontist for. This is my second round of braces in less than 5 years. The first was Western Dental who I would give zero stars to. Dr. Burnett really takes the time to explain things. I love the way my teeth are looking. Just a few more months to go… His staff is very competent and friendly. Scheduling appointments are never a hassle and you are always seen on time. My dentist (Dr. Bambico) is in the same building, so when cleaning time comes around, Dr. Burnett removes the wire, I run downstairs for my cleaning, run upstairs, the replace the wire, and I’m out of there:) Awesome and Very convenient.