iBeautify Spa

I was very excited to go get my nails done at iBeautify. I had read wonderful reviews. The service was awful. The lady who did my nails cut me and kept going. I bled on several nails and she just gave me a cream. She did not offer to refund or even apologize to me until I asked for her manager’s number. Also, she tried to stop in the middle of my service to wax another client. We were both walk ins and I was there first. I felt like I was not important even though I was a paying customer. I do not recommend this place. They did not know how to deal with this situation. My lady tried to say that I moved and that’s why I was cut. She constantly dug her nails into me. I was in pain the whole time which should never happen when getting your nails done. She also charged me 40 $ when she told me she would charge me 35 $. Very upsetting and a waste of money.

Ibeautify is the place to go in Los Gatos for quality nails! Jasmine, the store manager, makes sure all of her customers leave happy and does quality work. Their salon is clean and all of their nail technicians are polite, friendly and skilled. If for whatever reason, your nail chips or you are unhappy with your nails, they will always make it right.

Great place. Was able to walk in and take me. Place is clean and open. A much needed treat.

Got a french manicure gel for $ 35 and it lasted me through my vacation (almost 3 weeks).

Been going here for over a year and have never had a bad experience. They know my name. Take there time to make sure my nails, toes and brows are all up to my liking! Tweety and Trisha do my gel-​nails. Last me a month before I have to go in for a refill. They don’t chip or pull up.

Clean, quick, perfect results, coming here for over a year and always happy

I’m disappointed to have to write such a negative review as the others were so positive, but I had a terrible experience here today. The gal who was doing my toes started to remove an ingrown toenail. I’ve never had someone «dig» into my toe so aggressively before, and she pulled the skin all the way to the base of my nail. In other words, major «ow!». Oddly enough, she completely disregarded my left big toe which definitely needed attention. I guess she was tired? As my left toe throbbed and bled, the gal doing my nails was busy making 2 fingers bleed. Mind you, this is a basic manicure. Meanwhile, one of the other technicians fell ill and I appreciste their concern for her, but the distraction to my $ 50 mani pedi job was obvious and I really just wanted to get out of there. They were nice ladies, but my toe hurts like hell and my thumb is slightly bloody. (Photos to follow) Not the best experience. I’m sorry iBeautify ladies but I’m really disappointed with the service.

Called in the parking lot. They had room for my gel manicure. Clean, easy and nice staff.

Very happy! Well-​staffed, able to take 3 of us with 1.5 hrs notice. Nails look great and staff was friendly. Most important, they gave WINE!

I’ve been going to iBeautify for gel-​manis for two years and I LOVE this salon and ALL of the employees there! The «vibe» of this salon is perfect for a Los Gatos Blvd. business. It is accessible, affordable, honest, and friendly! Jasmine runs a professional, clean, and efficient salon – and she has established positive relationships with her customers and her staff. Trissa (pronounced Trisha) is my «go-​to» gel-​manicurist – she is gracious, meticulous, and graceful. I love her!
As I have sat at the counter, I have never seen them turn away a walk-​in. This salon does an amazing job of juggling! Customers are offered bottled water and they have a vast selection of nail colors. Their shopping center location contains a Blow-​Dry bar, Trader Joe’s, and See’s Candies – great location! They do waxing, pedis, brows, etc. too!
I’ll be back!

I love Patricia and all the girls there. They are so friendly and kind. My pedicures last for so long when I get them here. They use sterilized instruments and are so clean! I have walked in most of the times and have been taken care is within 5 – 10 minutes.

I always enjoy my pampering at ibeautify! Jasmine, Trisha and the rest of the girls are so welcoming. They always do their best to take care of my mom and me. They have a great variety of colors and choices of mani/​pedis. I always get a gel mani and a regular pedi. Jasmine does my brows and perfects them every time. I look forward to my trip to ibeautify every 2 – 3 weeks! I’m hooked :)

Love their work! Attention to detail, & everyone is so nice! I definitely recommend this place.

The owner seems lovely. The pedicure I got was awful. The lady who did my toes scrubbed one foot, forgot my other heel, didn’t buff my nails on top to get rid of any ridges, and she applied the top coat so long after the polish that it left a watermark effect on each toe. Bleh. I normally go to Campbell for my nails and regret not driving the extra 10 minutes to get my pedi done there.

I’ve been going to iBeautify ever since my mom turned me on to it about 3 years ago. I come in bi-​weekly for gel-​manis and about once a month for a pedicure. Jasmine & Tweety have become friends of the family, and take amazing care of us every time we come in. We chit chat back & forth, they are the sweetest ladies. I’ve come in over a week into a pedicure wanting to pay for a touch up after stubbing my toe, and they fix me right up.
The spa is always extremely clean, the pedicure bowls are sanitized almost immediately after a customer vacates a chair. Tools are always in the sterilization bag. Great selection of gel colors, and TONS of regular color; can’t speak to the acrylic as I haven’t gone that route in several years. My cuticles are never over trimmed, and they don’t over buff for the gel.

I went up to the area for a little vacation and found this place while driving around the area. I wanted to just get a simple medi-​pedi and the staff was very welcoming when I arrived. Their interior decoration was very tranquil and the service was smooth and relaxing. The results were great and I would come back again if I’m ever in the area.

Nice place… I have a problem with manicurists who speak their mother tongue with all the other ladies– while ignoring me. I was jabbed three times– ow! by the chatty manicurist. Two weeks later, my finger still hurts from being injured. Will not return. Too many other great salons.

My friend and I had the deluxe mani/​pedi. Good manicure — outstanding pedi with a good massage… The staff are– as a rule– very cordial The owner comes across as
disagreeable. Last time, I did have a problem with manicurist jabbing me three times — OW! No apologies. I spoke to the manager– her response was «Am I in trouble?»
She should have said,“What can I do to help you? I am sorry for the problem. Next time you come in we will comp you 0r give you a 50% discount to insure you return-​oh good customer.“
That is Customer Service 101.
The Real Takeaway: too much chatter in amongst the staff while they are working on clients.

Beautiful job as always! Thank you to all of the ladies that help create beautiful nails for my daughter’s prom.

Awesome service! Guy did really get what I ment when I said «pointy nails.» He did short oval ones. See pic. But the gals were great!