Image to the Max

I have been going to Max & Kim Ti for years. They are detailed and customer oriented. I’ve never had a problem with any of their services. I love how they’re super clean. A tools are super sanitized, regulars are given their own set of tools and a carry bag. Max and Kim Ti spend time getting to know each client. I highly recommend their services!

Townhog introduced me to this place.
We missed out out on a prepaid voucher for TWO mani/pedi’s because I tried use them the day before they expired. Is it entirely my fault they were closed on the day it expired? Why does it have to be a complete loss if my services are «back ordered»?The purpose of getting people in the door was to generate more business, right?
This would give me a better experience if she would have offered to do one mani/​pedi instead of two — we would both lose half evenly. But she wouldn’t even budge. She said that I was supposed to book at least 3 weeks in advance! Suggestion: include that on the townhog promotion!
Max had the audacity to tell my husband and I to have a nice day after literally ripping us off! (taking our money for services not provided = ripping me off)
Sure, I read below that they have a clean facility, they are nice, etc.
But taking our money and shutting us out is not ethical!

LOVE Maxine and Kim Ti! They do a great job for a great price. I regularly get a shellac manicure and toe polish color change to match the manicure. They are very good about matching the shades on my fingers and toes, and I have never had my shellac manicure chip.
Highly recommend.

I have been with Maxine for 20 years now and absolutely adore her and Kim-​Thi. You will not find a better shop where you, your nails and toes are as well cared for than at Image to the Max. Maxine and Kim-​Thi are very knowledgeable in all things nails and will spoil you rotten to boot! I do gel nails and people have no idea that they’re not just manicured. That’s how good Max and Kim-​Thi are! Kim-​Thi does my toes and it’s always so exciting to see what new designs she’ll come up with to make my toes all sparkly and cute. She is very talented indeed. It’s like paradise being in their chairs. You get to sit back and do a myriad of things — listen to music, read a magazine, watch Korean soap operas, play guessing games of which artist is singing which song, chat about who’s gonna wear which color polish this week or just relax and be pampered! You will love this salon and Maxine and Kim-​Thi. They stay on top of the latest techniques for nail care and the shop is more than clean. I highly recommend Image to the Max!

Came here with my Townhog certificate. A lil’ out of my neck of the woods but the place is very relaxing. As soon as you walk in, Maxine makes you feel warm and welcome. They really pay attention to their clients and don’t make you feel «Get in and get out» which, I think is common in most nail places. While I waited my turn, I was offered water or tea. Nice touch. Classical music was playing overhead, which was very relaxing as well. It reminded me of my dad so it was making me feel a bit nostalgic.
My manicure started and Kim-​Thi was very gentle. The best part was the paraffin treatment and the hand/​forearm massage. Then she moved onto my foot massage, which was delicate and left my janky camping toes refreshed, clipped and perfectly painted (even with a little flower design of my choice!). She even used warm stones during my foot/​leg massage which put me in complete heaven! At the end, she gave me all my tools that she used (buffer block, nail file, etc) in a baggy to take home. SUPER SANITARY! Me likes that. One time use and not worrying about sanitation is a plus. Wish these guys were closer to me as they definitely make the monthly manicure/​pedicure a super relaxing and enjoyable experience.
Maxine’s kids came in while my appointment was wrapping up. Each kid greeted me hello, which was refreshing now-​a-​days with kids being so rude. They were very friendly and were very hospitable themselves. They were helping their mom wrap up the night by cleaning up and each of them looked like little elves with a task to get the place clean and ready for the next day. I thought that was very cute and admirable. Not one kid was complaining and they all looked very happy.
Great place, awesome manicure/​pedicure, and just big UPS to Maxine and Kim-​Thi for raising great kids.

This place gets somewhere between 3.5 and 4 from me.
I got a coupon via townhog for a mani and pedi.
First off– I do want to say that the customer service is stellar. Max and Thi Kim are super friendly. The regulars that were there during my appointment time had a personal DVD player going with a soap opera, Max knew all of the stuff going on in their lives. she is very dedicated to her customers. Max also goes out of the way to schedule convenient appointments or to switch around schedules in order to meet with all of clients.
The place is small but clean. Although they use a personal pedicure station it is thoroughly disinfected after each use and everyone gets their own lotion container, nail file and buffer to bring back. That was definitely a plus.
The pedicure was awesome. Hot stones and lotion, massage. the whole works. There was also a scrub which was nice.
The manicure was where I had beef. After 4 hours the polish still wasn’t dried and it chipped :-/​. There was too much nail polish remover in order to thin out the polish which was a shame because of all the work Thi Kim put into it.
Both Max and Thi Kim are super detail oriented. Thi Kim looked at both hands during the manicure to ensure that they were even and matched… She did an amazing job on my cuticles.
This place is not a wham bam thank you ma’am. The manicure and pedi together will take 2 hours so make sure you minimally block off that time chunk.
Overall I would be back to give it another go.

I have been going to Maxim for many years and she is a true professional. Very clean, caring, professional and friendly place. Thank you for the great job.

Best nails EVER! Coming here for over 5 years, and always a great experience. Maxine and Kim Thi feel like family :)

I have been a client of Maxine for over 12 years and she and her nail technician are «THE BEST». I have a regular appointment schedule for pedicures and French gel nails every 4 weeks (alternating the service which has me in the salon every two weeks! The hygienic environment is over the top. What I really appreciate is that they stay on schedule and I can be in and out and back to work within 2 hours!

For years, I have been searching for a place that does true gel nails, in a hygienic environment. My search is over at last! This is a small salon, with only 2 techs, Maxine and Thao (there are also a few hair stations). They are both incredibly nice, speak excellent english, and do fabulous work. The vibe in the shop is very friendly and peaceful. I have seen Thao twice now for pink and white gels. She does a great job; meticulous and gentle. I am particular about the nails on both hands being exactly the same length. I always have to fix them when I get home. Thao is the ONLY tech I have EVER been to that gets them even. She uses only gel– no liquid and powder at all. There is no chemical smell whatsoever. Also– you get a bag of your very own nail implements, so there is absolutely zero worry about contamination and infection. This place is an absolute gem of a find, I cannot recommend enough.

This IS the best place to get manicure/​pedicure. I have been going to Maxine for about 3 years now and all I have to say is, «She is the BEST!!!» Thanks to Maxine, my brittle nails look nice and clean. Maxine always takes her time and makes sure that my nails look great. I now have my appts scheduled out till next year.
My fiancé goes there with me every two weeks to get his hand thing and foot thing :) and he loves it. He is a tennis player and his big toes were really messed up but they look much better now thanks to Tao.
Highly recommended!!!

This is only the best place to get your nails and toes done!!! this is a very small salon with 2 nail technicians and 2 hair stylists. I have a permanent french gel set and the nail technician takes her time and does not use any acrylic what so ever… she just applys gel over your natural nails and it looks amazing!!! Thanks to Maxines hard work and attention to detail my nails are very health and strong and I can wait up to 3 weeks to get them re-​filled (unlike acyrilic that can start looking bad within 2 days). I always get compliments on them and if I was to move I would fly to Los Gatos every three weeks to get my dails done at Image to the Max because no one has the experience and talent that Maxine has… honestly…I would fly back here just to see her (Maxine)… She is very busy and is always booked!!! The pedicures are great too because they use great foot scrubs and warm lotions… not to mention shape your toenails perfectly!!! i have been to many los gatos nail salons and this is by far the best spot i have been