Joan Oloff-Solomon DPM

that is not a picture of dr. oloff… check los gatos foot and ankle… that is a very young dr oloff in the far right and the picture of the ceramic jug that says PROBLEM PATIENTS ASHES is an example of how they think of their patients… a problem patient to them is one that asks if the doctor is on time and if not, does the doctor reimburse the patient for the money lost waiting around… since the doc charges the patient if the patient is late…

I saw Dr. Oloff about 2 years ago because I had a persistent pain my foot. After an MRI, I was told I may need surgery at a later time and was prescribed anti-​inflammatory medicine. The pain went away and suddenly came back after 2 years, right before my vacation to Hawaii. As the date was so close, I called the office and was ‘helped’ by 2 very rude ladies; Chelsea and Katrina! They hung up on me a few times and also had no empathy regarding my situation. After several calls, I was finally given an appointment for 7 am on a cold and rainy morning, with my 7 year old daughter in tow, since my husband wasn’t in town.
I get in to see the dr and she talked to me about my foot. Towards the end of my appointment I was told of how rude I was to her staff. Of course, they only told her their side of the story. At this point, I also felt I wasn’t being treated fairly.
The friend who initially referred me to Dr. Oloff also had a bad experience with her staff and found a new dr. I’m not the type of person who likes changing my dr but at this point, I feel I’ve been humiliated enough. The staff at a clinic is just as important as the dr. I won’t give business to a place where I feel disrespected. This is the first, and hopefully last time I have such an experience with a medical office.

I had an ankle fusion by Dr. Oloff. I am worse off now than before. After the cast and boot came off, she was done w/​me. I went back because I was in pain, and she said everything looked fine, gave me shot of cortisone «to calm it down» and a referral to a pain specialist. I tried walking on it (in lots of pain) for 5 months and then went to another Dr. for another opinion. It had not fused. Why Dr Oloff said it had fused, is beyond me. I have now wasted almost a year of my life, in pain while trying to work 2 jobs. She was not helpful to me whatsoever.

When my oldest daughter began to experience excruciating pain in her heel area while playing soccer when she was a junior in high school, we checked in with a couple of well respected doctors who had impressive pedigrees. When one of the doctors diagnosed her condition and told our 17 year old (who was being actively recruited to play D1 soccer) that she would have to have surgery on both heels and it would require a couple of months in a wheel chair, my daughter stoically accepted that information, then walked out of his office with tears welling in her eyes.
She notified the college coach with whom she had made a verbal commitment, not knowing if this would be the end of her soccer career. Thankfully her coach referred us to her own sports podiatrist. Doctor Oloff treated our daughter as an intelligent human being, aspiring and dedicated athlete, in search of options. We explored several, and in the end, she did have to have surgeries on both feet.
Dr. Oloff is knowledgeable, compassionate, tenacious and a self described perfectionist. Her sense of humor has also been very much appreciated :) All 3 of our daughters inherited the same condition which manifested for each of them at the height of their hs soccer carriers at age 17. Each time we call or visit Dr. Oloff’s office, we know our daughters will receive the most up to date and thorough care from a doctor and staff who regard our family as people, not merely attachments to a common diagnosis. As we prepare for the 6^th surgery (daughter #3’s second) we are familiar with the diagnosis, potential options and evolution of post op strategies… And (as with her older sisters) we have the confidence that our youngest will also enjoy being active and pain free again, running and playing soccer or doing any other activities she chooses, once this process is over.
I wouldn’t wish this condition on anyone, but at the same time, I am so grateful that we were referred to Dr. Oloff so many years ago. She and her staff, and surgical teams have given us their best :)

Very disappointed. Waited two weeks for an appointment-​arrived early to fill out paperwork-​waited 40 minutes to see Dr. Only to find out she wasn’t there. Assistants rude-​after 50 minutes her associate came in who had been there for one week. When I questioned him that he was not the Dr. I was scheduled to see he walked out to check. After an additional 15 minutes I put on my shoes and asked what was going on. Passed the new Dr. In the waiting room and asked if he was coming back only to be told he had another patient to see. Signs posted everywhere telling me if I cancelled or didn’t show up I’d be charged. Obviously doesn’t respect patients time. Never did see a Dr. Very disappointed!

I had problems with my ankle, took x-​rays, had an MRI and she recommended an ankle surgery. I noticed very limited communication during my multiple appointments (which seemed to be excessive) and a small amount of time spent discussing the problems with the ankle. Couples of months after the surgery, the original problems were still there. Finally, I found out she did not take the time to fully read the MRI and the surgery was only a partial fix. I had to do one more surgery with another doctor, who was noticeably more attentive to solve the problem.

I have been going to Dr. Joan Oloff since 2007. She completed 8 out of my 10 reconstructive ankle surgeries, which each and everyone was considered to be major. She fused multiple joints, lengthened my Achilles, released my plantar fascia plus so much more. I have to say that if it was not for her and her expertise in her field of working in feet, I would not be able to walk. She has supported me physically, listing all possible complications to the ultimate end results with each and every surgery. I am proud to say she is and has been my doctor and to anyone who has any foot problems, she is definitely a great doctor to have in your corner. I owe my ability to walk to her! Thank you so very much! And her office support is very professional and compassionate to all of your needs especially when you are hurting and not feeling well. I truly would recommend this office and Dr. Joan Oloff.

I had my bunion removed by Dr Oloff and everything was excellent! I liked that she had a pre-​surgery appt to go over any questions and they recommended a cold therapy unit. It was sooo much better than using ice! Only 2 ½ weeks of following doctor’s orders and my foot feels great! Never had pain, just discomfort and normal swelling, and the surgery center was great too! I think it’s all because she’s an excellent doctor. She might be a little quiet, but it’s because she’s focused on doing a great job. Highly recommend her!