Top Dog of Los Gatos

Top Dog came highly recommended and it’s easy to see why. Mark is very professional and personable and does a magnificent job making my dog gorgeous. His rates are competitive with other local groomers yet his work is far superior. We consistently get remarks on how beautifully groomed our dog is, even several weeks between grooming appointments, and it’s all because of Mark. I’m so grateful to have found Top Dog and will sing Mark’s praises because it’s obvious he really cares about understanding and pleasing his customers, asking questions that no groomer has ever cared to ask before, and treating the dogs with compassion. I wouldn’t want any other groomer to touch my beloved dog now that I’ve become a loyal Top Dog customer over the past 6+ months.

I would give zero stars, but want it to be clear that I didnt simply skip giving a star rating.
I never even brought my dog to yhis place– and I never will.
I contacted this biz to request a price quote for grooming of a rescue dog. My message was cordial and polite, and gave detailed info about the dog and what services were desired. The response from Mark was short and vague and frankly the price quote was high for the requested service. His entire reply was «$xxx or under». When I replied that it seemed somewhat steep, Mark shot back a nasty, insulting message in which he whined about his high overhead, boasted about his credentials, blah blah blah– and made very rude and uncalled for comments about me. Ive never even seen this man or been near his shop; he knows nothing about me except that as a potential new customer I requested some basic info. And he responds with rudeness and hostility-​how childish and unprofessional can someone be? I was floored.
It was Thumbtack that referred his biz to me, and so when they emailed me asking my experience with his biz, I told them. I recieved a reply right away from Thumbtack– they reviewed the messages he sent me and told me they were quite displeased and would likely remove him from their groomer recommendations.
Bottom line: Dont let Mark touch your dog.

Found Mark again! Teddy was so excited to see his old friend Mark again. Mark has taken care of my dogs for nearly 25 years and I can’t say enough good things about him. He assured me via text during the grooming session that my dog was doing well and I had nothing to worry about. Thank you, Mark, for taking care of us again!!!

I went to Top Dog recently for the first time and absolutely loved it. You can tell how much Mark loves animals, and how concerned he is for their well being. He took the time to really get to know me and my dog and to make sure that every aspect of their service was perfect. He was very up front about exactly what to expect from their service and he exceed my expectations on every count. I would definitely recommend Top Dog to anyone looking for a quality, professional, reliable, and caring groomer for their dog.

This review is long overdue. We have been taking our Westie to Mark for about 2 years now and we are so happy we do. He always knows exactly what we’d like and she always looks great. Mark is a true professional who takes great care with our dog. We have had bad experiences with other groomers in the past and as a result, our dog is a wreck at the groomer. Mark knows exactly how to handle her (which I am sure is no easy task!)

I have been taking my two Poochons to Mark since he opened the Los Gatos location several years ago. He grooms my babies to exact specifications every time and they never fail to turn heads when I take them on walks. For me, the best sign of a good groomer is that my dogs will pull towards his salon from blocks away just to see him — they love their groomer!

Omg love this place! We’ve been from Texas to California and they know what they are doing here! Zoey came back super happy, and as you can see from the picture she’s smiling! On the spot made the next appt. LOVE the cute charm of his shop! Took extra care, and really cares about these dogs.

We now have a second Bedlington terrier, who like her big sister, goes regularly to Mark at Top Dog. He does a fantastic job and is pleasant to deal with; unlike many groomers, Mark actually LISTENS to his clients. The cut for Bedlingtons is VERY had to do, but Mark is a perfectionist and the dogs always look great.
There’s only one drawback: The dogs look so good that I’m constantly stopped on the street and complimented and asked who groomed them. It’s actually hard to get through a walk!
There’s a picture of Cracker, the older Bedlington, at
, although it’s hard to appreciate the cut because the picture is small.

I tried this place based on referral from a westie owner in Los Gatos.
Mark spent all of 3 minutes with my dog and was unable to trim nails and said «it’s not a good fit». He was unwilling to work with my dog and topped it off with attitude about how he needs at least a month notice for grooming appointments. I reluctantly drove over to Petco (based on a bad experience at another location) down the street and was very impressed! The groomers are experienced and very friendly. The salon is clean and filled with very happy dogs. My dog was very comfortable and had a speedy drop-​in nail trim for just $ 10. They were understanding and know how to handle anxious dogs!
Skip the attitude here and head to Petco Los Gatos!

My dog had multiple bald spots, was bleeding and his coat destroyed. My husband had talked to Mark (brought our dog in for him to look at) at which point Mark said he has a few other dogs of the same breed as regular customers, does do hand stripping on multiple breeds and would be able to hand strip our dog. When I picked my dog up, Mark started telling me that he had never worked on my breed before and was very new to hand stripping, complete opposite of what he had told my husband three days prior and what he said to me the morning we dropped our dog off. There were multiple bald spots (completely bald no hair at all) where he ripped the hair until my dog was bald and bleeding. I paid him what was due and gave a generous tip as he did come in on a holiday weekend to do this work. He contacted me by text to see if we would be bringing our dog back and I had informed no. He asked why and I told him due to all the bald spots and the fact he told us our dog was barking at people walking by he would not be returning. Our dog never barks and the fact that he was must mean that he felt threaten and uncomfortable, not an environment he needs to go back to. I was not going to review Mark until he decided to text back insulting me and coming up with every excuse under the sun as to why he did not know that you should not hand strip a dog until he is bald and bleeding. I cannot comment about Marks skills with a hair clipper but he is horrible at hand stripping no natural talent whatsoever and when he received the feed he asked for, he sent a nasty text back insulting me and giving more excuses as to why he did such a horrible job. never again will I take my dog to someone without references proving they understand what hand stripping is.

Mark is a wonderful, extremely experienced dog groomer. No other groomer I have used comes close. He’s great to work with and is conscientious about grooming your dog to your desires not his.
It may take awhile to get an appointment but he’s worth the wait. We schedule our dog monthly after each appointment so she stays clean and pretty at all times ;)

Top Dog of Los Gatos is the best place I have ever brought my Westie to be groomed. He always looks so clean and handsome when I pick him up from his grooming. The owner, Mark, is awesome. He is so knowledgeable about dogs. I alway feel like my little guy is in good hands here. Totally a FIVE STAR Place!!!

I can’t stop staring at my dogs because their haircuts make them look so stunning. I thank Mark at Top Dog in Los Gatos for doing such a great job!
He is very friendly and extremely knowledgeable about dogs and dog grooming. My dogs looked pretty ragged when I took them in and they walked out looking so fresh. I think even my dogs felt good about their haircuts because they seemed really happy.
Easy to find on Village Lane (look for the Top Dog sign) and lots of parking. If you want to take a peek at the dogs while they’re being groomed, there are big windows facing the parking lot that you can look into.