My brothers and I recently purchased a laptop for my mother, who lives in a small town in West Virginia. After spending several days trying to help her understand the darned thing over the phone, I realized I was in over my head. A quick Google search turned up JT Bowers and his business, Computers Etc. My initial contact with JT and his wife was immensely positive. They were reassuring and kind. Knowing that I was nervous about sending a strange person to my mother’s house(I live in San Francisco) JT gave me references to check(and check out they did, with flying colors) and a work estimate. When everything checkedc out, JT called mom and set up a two hour block to teach her how to handle a mouse, access her web mail and not be afraid of the computer. I am extremely happy with this company and highly recommend JT Bowers to you and your mom