Overall, I would rate this two stars. Given the location, I would expect really good central Texas bbq. Unfortunately what you get is resort-industry level food that is sub-par from almost anything in the area. Oh yeah, and it’s really expensive. Don’t mind paying for great food, but this wasn’t worth it. While our waiter tried hard, rest of the staff was relatively indifferent. Second year I’ve stayed here for a family reunion… next year I will want to go somewhere else.
Robert L.
Évaluation du lieu : 2 Cedar Hill, TX
Hey there! We spent a night at Lost Pines on a Sunday in late June to the next morning and this is where our group of 13(6 adults, 5 teens, 2 preteens) ate dinner… SHORTVERSION: lukewarm food, server moving like a legless zombie. Management needs to apply a boot to their butt… LONGVERSION: I had read up on the restaurants before we went. This trip was a gift from one of my sisters for my 50th for our 3 families and my mom. The reviews I had seen had mentioned food quality a couple of times, and service quality A LOT, and not in a good way. They were not wrong… FOOD: The food was actually quite good! The pulled pork was very nice, the burger was good(a little on the small side) everyone had a good meal. The problem was not the TASTE, but the TEMPERATURE. Everything was lukewarm, even the queso dip, which, although tasty, would have been so much better HOT. Everything would have been. This was the same thing we experienced the following day at another Lost Pines restaurant, Firewheel, at breakfast. SERVICE: Wow. Slow. That’s the word. 10 – 12 minutes on refills, and at a table of kids that can be deadly. We almost took hostages. Our waitress meandered around at a pace that would put my grandma in the Olympics. It was like she was avoiding us. And she could if she wanted because… AUTOMATICGRATUITY was included on parties of 8 or more. I have always despised automatic gratuity, and WORSE the bill says«Service Charge» instead of «tip for slow service» What does that mean? Here it means stop moving at a pace that looks like you are trying to EARN your 18% on a $ 275 bill. I get it. There are some cheap skaggs out there who don’t tip. You suck. For real. If you get good service, the server deserves to feel that in their wallet. They get $ 2.15-$ 3 an hour, everything else comes off their tips. Don’t be cheap. If you don’t like to tip, stick to fast food, your royal cheapness. Still want to control it, split up your party into 7 or less per table to avoid this and you can tip on the QUALITY of the service instead of the QUANTITY of people you came with. thanks for reading, have fun!
Robert M.
Évaluation du lieu : 1 Berkeley, CA
Outdoor service at bar is horrible waited over 40 min just for a menu. Another 30 just to take my order. Beware before spending hard earned money here!
Sam W.
Évaluation du lieu : 2 Houston, TX
I was not impressed… The food and drinks were overpriced… We stopped in here a few times during our stay at the resort and each time I left disappointed… I had the wings and a cocktail it is was nearly 30 dollars and both were nothing to brag about… On Saturday night we stopped in for a night cap and the band that was playing was pretty much an amateur blues band that was way too load… I ordered a Vodka Martini that was served in a small steamless martini glass that was only half full for $ 13.50…I also had a vodka cranberry and both drinks were over priced for what was served… If you’re into a noisy load saloon this may be your place… Being a resort I expected a nice quiet lounge to have cocktails with friends… If you plan to visit this resort my advice is pack in your own booze so that you are not ripped off…
James T.
Évaluation du lieu : 5 Houston, TX
Our last night at this fabulous resort, except for the rain me and my wife had a great time. We ate here and it’s better than bar food even if technically it is bar food! The ribs we’re fall off the bone delicious. Literally fall off the bone. The burger was amazing cooked medium rare very juicy. Yes I said JUICY! The waitress I forget her was very friendly. Several TVs to catch up on sports. The playoffs where on TV got caught watching a couple minutes but in my defense it was the playoffs! Great place!
Krystal A.
Évaluation du lieu : 4 Castro Valley, CA
Who needs to venture into Austin when you have Shellers Barrelhouse Bar inside the Hyatt? It is a fun bar like environment with really cool jean napkins, mason jar chandeliers(LOVEDTHIS), a pool table, bocce ball table, and a fire pit outside. We all know though that the service can make or break a place — and all of the staff were extraordinarily wonderful! I wish I would have got our servers name… she was very cool! Joking with us, making great suggestions, and very much on top of our table. The food was also great! We had eaten at an expensive steak house the night before(Bob’s in downtown Austin) and the steak at Shellers was much better! No sauce was needed to use on Sheller’s steaks. The desserts were also delicious… rich, but delicious. I recommend the peanut butter chocolate pie! The wings we ordered for starters had a nice crisp and served with 4 sauces… they didn’t last at our table for more than 5 minutes! The bar is also fully stocked :)
Brett M.
Évaluation du lieu : 4 Austin, TX
I have visited Shellers multiple times while at the Hyatt for business or with the family. It is a really good spot to grab a drink or an appetizer. It is also a nice place to watch a game because there are a number of TVs with good seating. Additionally, the pool table and shuffle board are free services. The term bar typically doesn’t say great food, but Shellers is pretty good.
Frank S.
Évaluation du lieu : 4 Houston, TX
Wings were good, just a little pricey. We sat outside for lunch and had perfect seats looking at the lake. At night you can watch or sit by the fire pit. The pool table and shuffleboard are also fun. Plenty of T.V.‘s and great service! Definitely avoid the fine dining restaurant upstairs, the food upstairs at Tue other restaurant was horrible, but this place is good.
Sam B.
Évaluation du lieu : 4 Copperas Cove, TX
We ate here three times during October stay. Loved it. The only place during our stay where the service was in any way lacking, and one suspects that was because of absent staff. Two different eclectic music groups on Saturday and Friday nights. They were having some audio problems, but they were just fine.