Chili’s Bar & Grill

Good food but a little pricey for some menu items. I like the shrimp tacos. I really liked the roasted corn guacamole but now they have made at the table guacamole that is different.

Hands down some of the worst service you will get around Louisville. This starts as I waited 7 minutes to be seated in a basically empty place. No hostess to be found. I was frustrated from the get go. The food was just okay. But we waited 25 minutes for guacamole. And because the entrees took so long to get to table I was not hungry when I got my meal bc we ate chips for 45 minutes. We were not given utensils. I had to basically jiggle my glass in the air to get another water. Servers excuse was it was shift change. Well how is that my problem? You should stAgger the shift change. I don’t care what your excuse is. It’s unacceptable either way. I only chose to go here bc I had a gift card. Needless to say, I will not be back ever again. Very frustrating experience. Don’t go here.

Food was tasty and great value. Best part of the visit was server Bobbi Jo – one of the sweetest, just the right amount of friendly, person in the whole world. Ask for her tables!

As a person who works in restaurants that serve alcohol I can appreciate the responsibility that comes with it. I walked in today with my girlfriend to grab a beer and some appetizers before a movie.
We walked in and sat down at the bar which was empty but the bartender was very busy. No worries. I am more than happy to wait. After she asks us for our drinks and ID she informs us that since we are under 25 she has to check with her manager. I find this very strange but no big deal. When she comes back she says her manager doesn’t want to serve me because there is a small oval mark around my license from the plastic bit in my wallet that holds it in place. I show her that part of my wallet which is plainly the cause of such a mark which causes her to return to her manager to show him.
When the manager came up to us he was very short, rude, and unfriendly. I have never been treated in a more impolite manner at any restaurant much less by a manager. He treated me as a criminal and even when faced with strong evidence and an obviously valid drivers license he refused to serve me.
I will never return to this restaurant. Not because of refusal of service directly but definitely because of the way I was treated in this situation. I have never had a problem at any bar, grocery, liquor store, or restaurant and I was more than happy to take my money to buffalo wild wings up the street for a decent beer and much better treatment.

This chilis always has the games on and the beer is cold. The food here is reliably good and so is the service. The quesadilla explosion salad is the best around. Burgers are also really good. Great place to come when you can’t decide since they have a little of everything

This is one of those restaurants that I hate for a year or two then suddenly really like again. This particular location is the best Chilils I’ve ever had! The food and service are always on point. Even if you’ve had a bad experience at other Chilis, give this one a shot. it’s really good!

Service was awful. Food was really tasty. Food seems fresher from the past. I would probably sit at the bar next time for better service.

Two words — Watermelon Margarita.
Huge, eye-​catching, tongue-​appeal, actual watermelon chunks floating/​sinking in drink add to the entire experience.
Two more words — Yes, Yes!

Great service! Clean! & Friendly
With Chili’s being a chain its the people that make the difference. The service is great, the food is prepared property and the beer is cold!
This is a stellar example of a great chili’s that all chili’s should strive to achieve.

The Turkey Burger I got was great and my wife got the potato soup which she loved, but we both we just elated about was the «pay at your table»! You could even order a drink, desert or appetizer if you wanted. That was just greatest thing to eating out. All restaurants should have this option soon. We do live in the electronics age and there is a app for everything.

Not a huge selection of alcoholic beverages, but I can overlook that. I’m going to focus on what Chili’s has. Our waitress was absolutely amazing, we had a party of 18 and she was on top of everything, she was also in a chipper mood and not disrespectfully chatty, either. The food is great and the ribs that I ordered were tender and delicious. It took a while to get our food, but they were pretty busy and the food was still piping hot when it reached our table. We were definitely satisfied and will be back soon.

Waitress was great — sat at bar area to watch games so our waitress was the bartender. Got the rib combo — Dr. Pepper and craft beer BBQ — fantastic! Tender, lean and fell off the bone. Will be back for sure.

Went to this restaurant on a Wednesday night the place was nothing close to busy. We stood at the door waited to be seated for 5 minutes when it was empty. It took a very long time to get our food. The server was not paying attention to us at all we had to ask twice for refills on our drinks and for ranch. Also the person who was cleaning tables took our drinks when one of the people with was was still holding their drinks. This place is beyond terrible one star is too much for them.